Travel program
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Travel program

Travel Program

PROPOSAL

FOR

PARTNERSHIP


Travel program1

Travel Program

BEST TRAVEL CORPORATE PROFILE

  • Travel Management Specialist known for exceptional service - more than 35 years

  • Finalist for the distinguishedErnst & Young Entrepreneur of the YearAward

  • Top three in Chicago - Agency Volume

  • Top 30 in the U.S. - Agency Volume (Business Travel News)

  • Top 1% of all U.S. travel agencies

  • 125+ employee/owners (ESOP) – largest employee-owned travel management company in the Midwest

  • 17 Chicagoland locations - 8 on-site, 9 full-service

  • Approaching $100 Million in volume


Travel program2

Travel Program

RADIUS GLOBAL TRAVEL COMPANY

  • 100 member agencies worldwide

  • 4,600 locations in 80+ countries

  • $18 billion in sales

  • Worldwide toll-free 24-hour Reservation Center

  • Exclusive discounts on international airfares

  • Exclusive hotel corporate rates and blocked space

  • Exclusive rental car rates and blocked space

  • Enroute travel assistance services worldwide

  • International Rate Desk staffed by international tariff experts


Travel program3

Travel Program

BEST TRAVEL TEAM

  • 100% employee owned - Largest employee-owned (ESOP) travel company in the Midwest

  • Experience - corporate agents: 8+ years seniority; management: 20+ years

  • Exceptional employee training and educational opportunities

  • Giving Back to the Community - “Best Travel Family” has supported the following charities; Habitat-for-Humanity/Best Travel house building, the “Jack” Award, One Step At A Time children’s cancer camp, Ron Santo Walk for Juvenile Diabetes, National Multiple Sclerosis Society, Y-ME National Breast Cancer Organization, Sarah’s Circle, Special Olympics of Illinois and Misericordia.


Travel program4

Travel Program

COMPLETE TRAVELER SERVICES

  • Toll free 24-hour service from anywhere in the world, staffed by Radius Global Travel Company

  • Reservations via (800) & local numbers, email, fax & internet

  • VIP/Executive Desk services

  • Traveler/Travel Planner Seminars

  • Group, Meeting & Incentive programs

  • Vacation/Leisure travel planning

  • Concierge Travel Division offering “high-touch” personalized assistance for the VIP/Luxury traveler

  • Online reservations via BestRes


Travel program5

Travel Program

ACCOUNT MANAGEMENT/CLIENT SERVICES

  • Senior-Level Account Management – Senior-level management will be responsible for all aspects of implementing your travel program

  • Senior-Level Supplier Negotiations - Upfront discounts, net fares, client-specific car & hotel discounts

  • Senior-Level Operations/Client Services Management – Average corporate travel experience 15+ years/10+ years with Best Travel


Travel program6

Travel Program

CORPORATE AIRLINE PROGRAM

  • Preferred status with American Airlines and United Airlines – Due to Best Travel’s preferred relationships with both American & United Airlines, your dedicated agent team will have the ability to match airfares, when lower fares are offered on a competitive carrier.

  • Exclusive airfare discounts through RADIUS and Best Travel for all our clients

  • American Airlines, Delta Airlines, Northwest Airlines, Continental Airlines, U.S. Airways and United Airlines client-specificdiscount programs on domestic and international tickets

  • Frequent flyer mileage upgrade status on American, United, Delta, Northwest Airlines

  • Complimentary upgrades for your international travelers from Business Class to First Class on American, and United Airlines

  • Meeting, Zone and Bulk-purchase fares negotiated for all clients


Travel program7

Travel Program

CORPORATE HOTEL PROGRAM

  • 10,000 negotiated hotel discounts and special amenity programs worldwide

  • Average discount - 25%

  • Block space program for special availability

  • Best Travel negotiated rates

  • Special corporate-specific negotiated rates


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Travel Program

CORPORATE CAR PROGRAM

  • Hertz and Avis preferred relationships

  • National (great lower-cost alternative program)

  • Significant savings as your primary car program

  • Significant savings as a supplement for existing car program


Travel program9

Travel Program

INTERNATIONAL TRAVEL PROGRAM

  • International Rate Desk staffed by senior agents

  • International upgrades available

  • Visa/passport processing

  • Special consolidator international airfares only available through RADIUS for Best Travel clients

  • Commission-free foreign currency


Travel program10

Travel Program

RESERVATION SERVICE OPTIONS

  • Dedicated agent team philosophy

  • On-site servicing options

  • BestRes online reservation booking tools

  • Local and 800 telephone lines

  • Reservation/confirmation via e-mail/fax

  • 24-hour 800 worldwide services


Travel program11

Travel Program

ONLINE RESERVATION TECHNOLOGY

BestRes powered by Rearden Commerce

  • Flight-Hotel-Car-Limo-searches multiple GDS sites for best pricing

  • Automatic application of unused tickets

  • Airport parking alternatives

  • Dining reservations and options

  • Event ticket purchases

  • Package shipping – price comparison and scheduling

  • Audio & web conferences – scheduling and pricing

  • Continuous Best Travel quality control to ensure booking accuracy and policy compliance


Travel program12

Travel Program

ONLINE RESERVATION TECHNOLOGY

BestRes powered by GetThere

  • Streamline and automate travel booking

  • Integrates with existing system

  • Strengthens supplier relationship

  • Encourages travel policy compliance

  • Enables broad customization

  • Combines power and ease

  • Offers a wide range of travel content

  • Continuous Best Travel quality control to ensure booking accuracy and policy compliance


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Travel Program

LIVE DEMO SITE INSTRUCTIONS

Listed below are two online offerings through Best Travel. They are “live” demo sites, and will

allow you to test, navigate, and get a feel for the capabilities within each. Please realize with

these being “live” sites, you may be subject to supplier charges, so please follow the specific

parameters outlined below.

https://demob.reardencommerce.com

User Name: John.Golf

Password: RC007%

- With this being a “live” site accessing all available information, please do not finalize any

reservations, as you may incur various supplier fees and charges.

https://wcp.getthere.net/bestres

User ID: 7733800133

Password: TRAVEL

- The traveler name “Vernon Bear” is loaded in this system, please do not change the name.

- A credit card has been pre-loaded for your convenience, so feel free to conclude the reservation

and purchase if you wish. Our team will recognize the reservation as a demo if Vernon Bear

is the traveler.


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Travel Program

24-HOUR QUALITY ASSURANCE

  • Fare Manager – Ensures the lowest fare is booked

  • Seat Checker – Continually searches and secures requested seats

  • Web Fare Search – Automated web fare search of all Internet airfares from over 20 different websites

  • Unused E-ticket Tracking – Weekly search of all airline databases for any unused e-tickets entered into profile for use on next trip or immediately processed for refund

  • Upgrade Checker – Searches for upgrades on airlines including American, United, and Delta Airlines

  • Alternate Routing - Comprehensive route searcher

  • Waitlist Checker - Researches and updates airline waitlists


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Travel Program

MANAGEMENT REPORTS

  • 150+Travel Management and Accounting Reports

  • Sorted for any desired data field(s)

  • Credit Card Reconciliation reports

  • Monthly, quarterly, semi-annual and annual reports

  • BestAccess Online Reporting – allows user to query specific data in moments


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Travel Program

BEST TRAVEL GOLD

  • Concierge “High-Touch” Service exclusively for top executives

  • Extensive leisure travel knowledge with concierge-level assistance

  • Insider-knowledge of private charters, excursions, yachts, resorts and destinations, and all VIP-level services

  • Extensive celebrity clientele base

  • Comprehensive knowledge of all executive-level preferred programs -- mileage, credit card, property-specific, etc.

  • Fully-dedicatedVIP/executiveBest Travel Goldservice personnel


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Travel Program

MEETINGS, INCENTIVES, & LEISURE

  • Fully-dedicated personneland offices for each specialty area

  • Comprehensive meeting planning and assistance including: supplier negotiations, destination research, on-site management, complete budget management and reporting

  • Creative incentive program ideas and management

  • Exceptional time and monetary savings for client corporation

  • Preferred leisure program including extensive added values and discounted rates with preferred suppliers

  • On-site client corporation Vacation Travel Fairs complete with preferred suppliers and client-specific discounts


Travel program18

Travel Program

For a list of Best Travel’s corporate travel customers reference list, please contact Judi McCarthy, Vice-President of Sales at 773.380.0077 or

[email protected]


The employee owners thank you for considering

The Employee OwnersThank You for Considering


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