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eGovernment. A New Way to Serve Your Citizens. Benefits of Online Payment Processing. City Benefits:. Customer Benefits:. Interface instantly with CSI Accounting +Plus Link to eGovernment page via city’s website Receive assistance from CSI with set up of merchant account and gateway .

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eGovernment

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eGovernment

A New Way to Serve Your Citizens


Benefits of Online Payment Processing

City Benefits:

Customer Benefits:

  • Interface instantly with CSI Accounting +Plus

  • Link to eGovernment page via city’s website

  • Receive assistance from CSI with set up of merchant account and gateway

  • Access, review, and pay bills online

  • View past payments for a complete look at accounts and activities

  • Provide faster, more efficient service

  • Increase convenience and customer satisfaction


Log-in Screen


Payment Screen


Payment Method Screen


Payment History Screen


Billing History Screen


New Utility Service Application


Tax Inquiry Screen


Tax Payment Screen


Citizen Service Service Request Screen


Citizen Service Employee Screen


Citizen Service Administrator Screen


eGovernment Architecture

Gateway:converts data to a standard format and passes it to the payment processor.

Payment Processor: the company that processes the payment for the client's merchant account.

Client’s Accounting Server:CSI utility billing software resides on this server.

Utility Billing Web Service:instantly updates utility billing records to the live CSI database and vice versa.

CSI Web Server: hosts the web application that the utility billing customers will access.


eGovernment

A New Way to Serve Your Citizens

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