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THE WORK PLACE MELTING POT:. Does your pot SIMMER , BUBBLE , or BOIL ?. "Coming together is a beginning. Keeping together is progress. Working together is success.". Henry Ford. STEADINESS. INFLUENCE. FEMALES. CONSCIENTIOUSNESS. GENERATION X. DOMINANCE. MILLENNIALS. BABY BOOMERS.

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THE WORK PLACE MELTING POT:

Does your potSIMMER,BUBBLE, or BOIL?


"Coming together is a beginning. Keeping together is progress. Working together is success."

Henry Ford


STEADINESS

INFLUENCE

FEMALES

CONSCIENTIOUSNESS

GENERATION X

DOMINANCE

MILLENNIALS

BABY BOOMERS

MALES

MATURES


DiSC Classic

Is a measure of “surface traits” or characteristic ways of behaving in a particular environment. It is not designed to describe human characteristics that are not readily observed.

Myers-Briggs

Has four dimensions which comprise the Myers-Briggs Type Indicator. It is based on the belief that while both facets of a bi-polar dimension are present in a personality, one is emphasized more than the other. One facet is used consciously and with deliberate intention, while the other influences behavior only unconsciously.

Differences between Myers-Briggs and DiSC


DiSC Classic

Primarily suited for increasing self awareness where the individual can decide how to use the information in his or her relations with others

Self-scored and self-interpreted, and respondents keep their information private if they choose.

Myers-Briggs

Primarily suited to increase self-awareness for the purpose of getting along with others more effectively.

Is available in a self-scored form, however, it is advised that the forms be sent to the publisher to be scored.

Practical uses of the Myers-Briggs and DiSC


D = DOMINANCE

I = INFLUENCE

S =STEADINESS

C= CONSCIENTIOUSNESS


Set 1

- Enthusiastic

- Daring

- Diplomatic

- Satisfied

Set 21

- Well-disciplined

- Generous

- Animated

- Persistent

Sample of the 28 sets


DiSC Classic

www.inscapepublishing.com


DOMINANCE

  • Adventuresome – Trying something new

  • Decisive – Making quick decisions

  • Assertive – Causing action

  • Direct – Taking charge

  • Inventive – Solving problems

  • Original – Creative Thinker

  • Self-reliant – Accepting Challenges

  • Self-starter – Motivated to begin

  • Fast-paced – Getting to the point

  • Individualistic – Completing tasks

  • Competitive – Wanting to “win”

  • Self-assured – Confident about abilities


Others may see this person as:

  • Intimidating

  • Insensitive to others

  • Impatient with others


Wants/Needs

Authority

Directness

Variety

Adventure

Individual accomplishments

Freedom

To help this person simmer, not boil…

Let them get the problem solved quickly

Give brief, direct answers

Provide a variety of projects

Provide challenging work

Congratulate achievements

Don’t question their every action

Adapting to the “D” style


You know your “D” is too high when you…

  • Feel the urge to direct traffic downtown at 5 p.m.

  • Arrive at work at 8 a.m. and by 8:03 a.m. no one is speaking to you.

  • Are walking around a lake and decide to walk across it for a change of pace.


INFLUENCE

Warm – Relating to people

Charming – Desiring to help others

Energetic – Pushing themselves to achieve

Positive – Looking on the positive side

Persuasive – Making favorable impression

Playful – Having a sense of humor

Talkative – Expressing thoughts and feelings

People-oriented – Participating in a group

Eager to please – Looking for social recognition

Sympathetic – Listening to others

Trusting – Being naive

Emotional – Being sensitive and feeling deeply

Professional – Concerned about appearance


Others may see this person as:

  • Not detailed enough in their direction

  • Superficial in their approach

  • Lack of follow through


Wants/Needs

To help others

To interact

To be noticed, included

Recognition

Freedom of expression

Freedom from control

To help this person simmer, not boil…

Foster a democratic relationship

Provide time for conversation

Allow them to verbalize their

ideas

Acknowledge their ideas

Listen and ask for their suggestions

Allow flexibility

Adapting to the “I” style


You know your “I” is too high when you…

Leave a message on a friend’s answering machine and have to call four times to leave your entire message.

Offer to help an elderly lady cross the street when she is sitting on her front porch with no intention of moving.

Dial a wrong number and talk to the person who answers for a half hour any way.


STEADINESS

  • Relaxed – Working at an even, relaxed pace

  • Even-tempered – Not becoming overly emotional

  • Controlled – Cooperating with others

  • Deliberate – Performing an accepted work pattern

  • Easy-going – Demonstrating patience

  • Reserved – Not speaking up

  • Possessive – Showing loyalty

  • Concerned – Worrying about security

  • Modest – Doesn’t brag about accomplishment

  • Predictable – Following traditional procedures

  • Low-keyed – Concentrating on the task

  • Stable – Developing specialized skills


Others may see this person as:

  • Indecisive

  • Indirect in their directions

  • Hesitant to implement needed change


Wants/Needs

Identification with a group

Appreciation

Time to plan, adjust

Stability

Credit for work

Traditional procedures

To help this person simmer, not boil…

Place them in a team setting

Offer sincere appreciation

Be patient in drawing out their

goals

Provide a comfortable structure

Acknowledge/reward achievements

When change occurs, inform promptly

Adapting to the “S” style


You know your “S” is too high when you…

Listen for 30 minutes to a telephone salesperson selling snow removal equipment – and you live in Florida

Write a five-page report at work when all you were asked is to write how many tickets you need for the office picnic

Begin your summer vacation by reading all your insurance contracts.


CONSCIENTIOUSNESS

  • Accurate – Emphasizing facts and data

  • Curious - Analyzing

  • Task-oriented – Following directions and standards

  • Consistent – Working with control

  • Diplomatic – Avoiding conflict

  • Logical – Concentrating on detail

  • Precise – Checking for accuracy

  • Cautious – Worrying about mistakes

  • Restrained – Controlling emotions

  • Orderly – Organizing work area

  • Conscientious – Making lists

  • Critical – Criticizing performance


Others may see this person as:

  • Overly perfectionistic

  • Aloof

  • Hampering creativity in others with their desire to stick to the rules


Wants/Needs

Facts and Data

Order and rules

Predictable environment

Evidence

Reassurance

No sudden changes

To help this person simmer, not boil…

Support ideas with accuracy

Avoid violating their standards

Establish minimal change in environment

Provide research and proof of ideas

Provide a step-by-step approach

Explain changes before they occur

Adapting to the “C” style


You know your “C” is too high when you…

Are so diplomatic in firing a person that they thank you for it and offer to take you out to lunch.

Make a hobby out of checking the claims of laundry detergents.

Run out of gas on purpose to find out exactly how far your car goes on a gallon of gas.


Honor the person for the way that works best for them.


GENERATIONS APART


MATURES 1925 - 1943

BABY BOOMERS 1943 – 1960

GENERATION X 1960 - 1980

MILLENNIALS after 1980


matures

  • Great depression

  • WWII

  • Korean War


There was no respect for youth when I was young, and now that I am old, there is no respect for age – I missed it coming and going.”

J.B. PRIESTLY


BABY BOOMERS

  • Vietnam

  • Civil Rights

  • Personal gratification


THE BUCKETS


GENERATION X

  • Latchkey Generation

  • Watergate

  • “Reganomics”


MILLENIALS

  • Technology “Thumbers” – video games

  • Fall of the Berlin Wall

  • 9/11


MATURES

HARD WORK

DUTY

SACRIFICE

THRIFTINESS

RIGHT VS WRONG

WORKING FAST

BABY BOOMERS

PERSONAL FULLFILLMENT

OPTIMISM

CRUSADING CAUSES

BUY NOW/PAY LATER

EVERYBODY’S RIGHTS

WORKING EFFICIENTY

GENERATION X

UNCERTAINTY

PERSONAL FOCUS

LIVE FOR TODAY

SAVE, SAVE, SAVE

RIGHT, IN MY CONTEXT

ELIMINATE THE TASK

MILLENNIALS

“WHAT’S NEXT?”

“ON MY TERMS”

“WHAT’S RIGHT?”

SHOW UP

EARN TO SPEND

DO EXACTLY WHAT’S ASKED

COMPARING MAJOR GENERATIONAL THEMES


GENDERS

MEN ARE HUNTERS – WOMEN ARE GATHERS


GENDER MISCONCEPTIONS


PAT HEIM PRESENTING “SHE SAID/HE SAID”

Pat Heim is the CEO of The Heim Group, a consulting firm which provides management and organizational development services.

www.heimgroup.com


SUCCESSFUL PEOPLE

  • Understand themselves and how their behavior affects others

  • Understand their reactions to other people

  • Know how to maximize on what they do well

  • Have a positive attitude about themselves which causes others to have confidence in them

  • Know how to adapt their behavior to meet the needs of other people and particular situations


I don’t like work…but I like what is in work - the chance to find yourself. Your own reality – for yourself, not for others – which no other man can ever know.”

Joseph Conrad


Let’s try to understand everyone’s personality, generation and gender type to create a workplace that simmers nicely and create the perfect workplace entrée.


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