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5 Leadership Tips for Building a Culture of Accountability PowerPoint PPT Presentation


How do you spot a culture of accountability? Once you can spot an invigorating culture of accountability, the next step is building a culture of accountability yourself.

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5 Leadership Tips for Building a Culture of Accountability

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5 leadership tips for building a culture of accountability

eLearning Industry


5 leadership tips for building a culture of accountability

5 Leadership Tips for Building a Culture of Accountability

How do you spot a culture of accountability?

That’s the challenge we talked about recently with our post on How to Identify a Culture of Accountability. Once you can spot an invigorating culture of accountability, the next step is building a culture of accountability yourself.


5 leadership tips for building a culture of accountability

5 Leadership Tips for Building a Culture of Accountability

How do you spot a culture of accountability?

That’s the challenge we talked about recently with our post on How to Identify a Culture of Accountability. Once you can spot an invigorating culture of accountability, the next step is building a culture of accountability yourself.

Be sure to remember from Harry S. Truman, accountability starts at the top. Take a second and make sure that you yourself are at the top of the accountability ladder and then use these tips to inspire those you lead.


5 leadership tips for building a culture of accountability

5 Leadership Tips for Building a Culture of Accountability

1. Set Clear Expectations

Accountable people embrace communication that is clear, specific and mutually understood and accepted. Note that this is a mutual responsibility of both leaders and others at all levels within the firm.


5 leadership tips for building a culture of accountability

5 Leadership Tips for Building a Culture of Accountability

2. Focus on Timelines as well as Deadlines

A timeline is the period when the work gets accomplished. A deadline is when the work is due. Focus on timelines and use them as “teachable moments” to offer guidance well before the deadline. Seek progress, not just perfection. This boosts confidence and competence!


5 leadership tips for building a culture of accountability

5 Leadership Tips for Building a Culture of Accountability

3. Ask the Right Questions

Avoid “gotcha” questions. Be a coach, not a cop! When things are not going as planned, first ask yourself questions. “What is currently happening?” “What should be happening?” “Why is there a gap between what should be happening and what is currently happening?” “What could I have done differently?” “What will I do to ensure that this doesn’t happen again?”


5 leadership tips for building a culture of accountability

5 Leadership Tips for Building a Culture of Accountability

4. Provide Timely Feedback

Look for frequent opportunities to provide feedback. Balance feedback between recognizing success (small and large) and identifying opportunities for improvement, most of us are used to hearing more bad news than good news. Deliver more good news (e.g., recognize success) than bad.


5 leadership tips for building a culture of accountability

5 Leadership Tips for Building a Culture of Accountability

5. Promote and Model Transparency

Being honest and candid with people is a hallmark of integrity. Sharing the “real story” promotes trust, fosters problem solving and leads to higher levels of performance.


5 leadership tips for building a culture of accountability

5 Leadership Tips for Building a Culture of Accountability

Our Recommendation

Select one or more of these tips to work on immediately. Share your intention with a colleague and set a follow-up date for the colleague to provide you with feedback. Then select the remaining tips and begin the process anew.


5 leadership tips for building a culture of accountability

5 Leadership Tips for Building a Culture of Accountability

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5 leadership tips for building a culture of accountability

About InfoPro Learning

One of the world’s leading providers of learning and training solutions.

We help organizations rapidly transform talent by focusing on

Learning for Performance.

A global, award-winning learning and training solutions company for almost 20 years, InfoPro provides performance improvement strategies, blended learning solutions, and managed training programs.

For more information, visit www.infoprolearning.com


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