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This is where document management systems come in. These systems can ideally capture, store, retrieve and distribute digital documents with ease. A robust document management system would promptly provide employees and customers with the information they require, while reducing inefficiencies to meet your business goals.
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What is Document Management System, Features & Benefits If your business depends on a variety of important records, transactions and documents, keeping them adequately organized can become a huge hassle over time. This is where document management systems come in. These systems can ideally capture, store, retrieve and distribute digital documents with ease. A robust document management system would promptly provide employees and customers with the information they require, while reducing inefficiencies to meet your business goals. The top features of CCM solution supporting document management are: •Multiple file format: This system allows for the creation of ready-to-use PDFs from other file types like XML< JSON, CSV and TXT •Multilingual: It allows you to communicate with customers in a language of their choice •Digital signature: When using a document management system, you can easily authenticate important data transfers with a digital signature •Multi page documents: There is usually no restriction on the number of pages that can be created and distributed through the system •Password protect: You get the option of protecting customer information with a password to prevent fraud and deliver a seamless experience •Customizable: Document templates can be easily customized as per your business needs Benefits of document management system •Less Storage Space: The expenses incurred in storing paper documents can add up fast. After all, you will have to purchase file cabinets, boxes, and storage bins to make room for important documents. As document management system is a software-based solution, it would allow you to effectively free up physical space. •Improve workflows: You can streamline workflows and save your team hours by storing files in a document management system. As the system acts as an easy-to-use, centralized repository, your team can capably find the documents they need fast and share them with the relevant customers. •Remote Access: Cloud-based document management solutions allow users to access documents from anywhere with an internet connection, facilitating remote work and mobility. •Personalization: A document management system provides businesses with the ability to customize customer communications based on individual preferences and data. These documents can be delivered through various channels like email, SMS, or WhatsApp. •Template Management: It becomes easy for businesses to store and manage communication templates that can be used across different customer interactions. Customer Communication Management or CCM API allows brands to swiftly create visually appealing and send them across to customers periodically or on-demand. Such document management systems can considerably improve document-related processes, making them more efficient, secure, and accessible. 5th Floor, Tower-4 Express Trade Tower 2B-36,Sector 132,Noida 201302,Uttar Pradesh,India Website : https://www.sinch.com/en-in/products/customer-communication-management/
5th Floor, Tower-4 Express Trade Tower 2B-36,Sector 132,Noida 201302,Uttar Pradesh,India Website : https://www.sinch.com/en-in/products/customer-communication-management/
