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Improving the Restaurant Experience: Reasons to Integrate Pay-at-the-Table Technology

Your tableside payment device should give your customers the option to either print a receipt using a thermal receipt printer or have a digital receipt sent to their email address.

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Improving the Restaurant Experience: Reasons to Integrate Pay-at-the-Table Technology

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  1. Improving the Restaurant Experience: Reasons to Integrate Pay-at-the-Table Technology

  2. Did you ever pay attention to how much time a restaurant server spends on each payment card transaction without pay-at-the-table technology? Never? Think about it this way.

  3. For a restaurant guest, waiting for the bill is way more frustrating than a long waiting line for a table. It might seem like a very normal thing but when you actually break down the whole process, it is laden with delays. • Firstly, a customer has to wait for the bill. • Then wait for the server to pick up the card and the bill. • Finally, wait for the card transaction to get processed and to receive the receipt.

  4. There are a lot of other steps in between in a single transaction. Such a long procedure to settle the bill ruins the whole mood of having a good meal as and can cause frustration, leaving a bad impression on the customer. This situation usually occurs when there’s high traffic at POS terminals as multiple servers try to close out too many tickets at the same time. Pay-at-the-table technology makes life easier for both restaurants and their visitors. How? Let’s take a closer look at it.

  5. Increased Revenue The more customers your restaurant is able to serve, the better revenue you can expect to generate. Pay-at-the-table technology enables faster processing and allows you to serve more tablets in less time, improving your table turnover rates.

  6. Greater Operational Efficiency A mobile POS solution that is integrated with pay-at-the-table technology eliminates varied time-consuming steps of accepting and processing payments and streamline the whole process into a single step.

  7. Encourage Gratuities and Tips Many customers may think they are tipping well while the tip is much less than the standard 15-20%. Pay-at-the-table devices are designed to automatically calculate and suggest tip amounts, eliminating confusion for the customer and helping them make an informed decision.

  8. Enhance Payment Securitys Eat, swipe and leave - when payments become this quick and hassle-free on a mobile payment device at the table, customers never have to fear about their card security. Knowing that their card has not gone out of their sight to complete the payment, gives patrons peace of mind.

  9. What to Look for in a Pay-at-the-Table Solution It’s common for people to think that just about any pay-at-the-table solution can improve their restaurant’s operational efficiency. The thing is not all solutions are designed the same way and provide the same profitable features. But these are some must-have features you should look for in your pay-at-the-table device:

  10. POS Integration Your mobile payment device when fully integrated with your restaurant POS system and business management solution, will provide your restaurant with the highest level of efficiency.

  11. Connection Type Your Pay-at-the-table technology should allow you to wirelessly connect to your POS system via Wi-Fi, Bluetooth or cellular connection.

  12. EMV Transactions An EMV enabled pay-at-the-table device allows you to accept card payment securely. With this chip technology that uses a unique cryptogram for each transaction, you will be able to eliminate card frauds. An EMV complaint device denies counterfeited cards while keep you from the hassle of dealing with chargebacks.

  13. E-receipt and Built-in Paper Your tableside payment device should give your customers the option to either print a receipt using a thermal receipt printer or have a digital receipt sent to their email address.

  14. The Bottom Line Today’s customers value their time and prefer restaurants that have a reputation for providing hassle-free services. A pay-at-the-table solution can replace the time-consuming process of running back and forth to a POS terminal for payments and promote customer engagement and more foot traffic.

  15. CONTACT US By Post:Suite 610/12 Century Circuit Baulkham Hills, NSW 2153 By Phone:1300 026 062 By Email: sales@possales.com.au Website: https://possales.com.au/

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