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A Collaborative Approach to Faculty Support: The Coulter Faculty Center. Robert Orr Western Carolina University. History of Teaching and Learning Support at Western. Carolina Colloquy ICUT 1988 - Faculty Center for Teaching Excellence

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a collaborative approach to faculty support the coulter faculty center

A Collaborative Approach to Faculty Support: The Coulter Faculty Center

Robert Orr

Western Carolina University

history of teaching and learning support at western
History of Teaching and Learning Support at Western
  • Carolina Colloquy
  • ICUT
  • 1988 - Faculty Center for Teaching Excellence
  • 1994 - merged with University Media Center and become Coulter Faculty Center for Excellence in Teaching and Learning
  • Integrated Technology into Faculty Center support
  • First online course developed (MPM) - international
  • Distance Learning support in Distance and Continuing Education
  • Computer Center - IT : Faculty Center - TLT

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University

2003 brings change
2003 brings change
  • PriceWaterhouseCoopers report
  • Information Technology Division formed
  • Educational Technologies created from Faculty Center and Continuing Education staff
  • TLT and Distance Education technical support brought under Educational Technologies
  • Faculty Center focus primarily SoTL

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University

faculty concerns
Faculty Concerns
  • Faculty uncertain of service outlets
  • Conflict of approaches, IT vs Teaching and Learning
  • Spring 2004 Faculty Senate survey on technology support
  • Faculty wanted one place for teaching, learning, and technology support.
  • Grounded in academics

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University

information technology assessment
Information Technology Assessment
  • Engaged Faculty Senate Chair and Computer Science Faculty member
  • Associate CIO with Faculty Center background appointed for Educational Technologies
  • Interviewed 98% of academic departments
  • Faculty desired one place for services
  • Faculty needed distance learning/ WebCT support
  • High demand for digital media support
  • Faculty prefer hands-on approach

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University

fall 2004 spring 2005 a team is formed
Fall 2004 – Spring 2005A team is formed
  • Distance and Continuing Education, Dean Pat Brown
    • DE expanding rapidly - faculty training
    • Concerned with quality
  • Faculty Senate Chair, Newton Smith
    • Representing faculty concerns
    • Interest in improving student learning outcomes

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University

fall 2004 spring 2005 a team is formed7
Fall 2004 – Spring 2005A team is formed
  • Director of Faculty Center, Alan Altany
    • Preserving SoTL initiatives
    • Supporting faculty learning communities
  • Associate CIO, Bob Orr
    • Meeting technology support needs of faculty
    • Integrating technology into curriculum development
  • Associate Vice-Chancellor for Academic Affairs, Beth Tyson-Lofquist
    • Appointed by Provost to oversee Faculty Center
    • Concerned with responding to faculty needs

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University

development stage spring 2005
Development Stage Spring 2005
  • Focused on creating “one stop” for faculty support
  • Brainstorming possibilities
  • Determined existing resources
  • Determined what other available resources could be marshaled
  • Decided what else was needed
  • Developed organizational chart based upon services to support seven dimensions of teaching
  • Outlined a two-stage implementation plan

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University

recommendations
Recommendations
  • Faculty support for TLT and DE in Coulter Faculty Center for Excellence in Teaching and Learning
  • Combine staffing from Educational Technologies with Faculty Center
  • New positions
    • New Interim Director
    • Two instructional designers, one DE, one AA
    • Two half-time senior faculty fellows supported by AA
    • Nine staff members from Educational Technologies
    • Eight new faculty fellows (one course release) funded by DE

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University

changes
Changes
  • Coulter Faculty Center dual reports
    • Vice-Chancellor Academic Affairs
    • Associate Chief Information Officer
  • Retains teaching and learning focus
  • Integrates Information Technology
  • Services in one place - Faculty see seamless solution
  • Management deals with bringing together resources and sorting out differences of approach
  • Dual funding streams

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University

changes11
Changes
  • Interim Director – Anna McFadden hired following internal search
  • Advisory Council being re-energized
  • Former director now focuses on developing national reputation as leader in SoTL as Senior Fellow
  • Senior Fellow for planned activities to be named
  • Educational Technologies staff beginning transition
  • Instructional designer positions advertised soon
  • Eight faculty fellows coming on-board

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University

phase ii
Phase II
  • Addition of Instructional Designer for Assessment
  • Addition of Instructional Designer for Engagement
  • Faculty Center assumes major role in Quality Enhancement Plan

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University

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