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A Collaborative Approach to Faculty Support: The Coulter Faculty Center. Robert Orr Western Carolina University. History of Teaching and Learning Support at Western. Carolina Colloquy ICUT 1988 - Faculty Center for Teaching Excellence

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A collaborative approach to faculty support the coulter faculty center l.jpg

A Collaborative Approach to Faculty Support: The Coulter Faculty Center

Robert Orr

Western Carolina University


History of teaching and learning support at western l.jpg
History of Teaching and Learning Support at Western Faculty Center

  • Carolina Colloquy

  • ICUT

  • 1988 - Faculty Center for Teaching Excellence

  • 1994 - merged with University Media Center and become Coulter Faculty Center for Excellence in Teaching and Learning

  • Integrated Technology into Faculty Center support

  • First online course developed (MPM) - international

  • Distance Learning support in Distance and Continuing Education

  • Computer Center - IT : Faculty Center - TLT

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University


2003 brings change l.jpg
2003 brings change Faculty Center

  • PriceWaterhouseCoopers report

  • Information Technology Division formed

  • Educational Technologies created from Faculty Center and Continuing Education staff

  • TLT and Distance Education technical support brought under Educational Technologies

  • Faculty Center focus primarily SoTL

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University


Faculty concerns l.jpg
Faculty Concerns Faculty Center

  • Faculty uncertain of service outlets

  • Conflict of approaches, IT vs Teaching and Learning

  • Spring 2004 Faculty Senate survey on technology support

  • Faculty wanted one place for teaching, learning, and technology support.

  • Grounded in academics

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University


Information technology assessment l.jpg
Information Technology Assessment Faculty Center

  • Engaged Faculty Senate Chair and Computer Science Faculty member

  • Associate CIO with Faculty Center background appointed for Educational Technologies

  • Interviewed 98% of academic departments

  • Faculty desired one place for services

  • Faculty needed distance learning/ WebCT support

  • High demand for digital media support

  • Faculty prefer hands-on approach

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University


Fall 2004 spring 2005 a team is formed l.jpg
Fall 2004 – Spring 2005 Faculty CenterA team is formed

  • Distance and Continuing Education, Dean Pat Brown

    • DE expanding rapidly - faculty training

    • Concerned with quality

  • Faculty Senate Chair, Newton Smith

    • Representing faculty concerns

    • Interest in improving student learning outcomes

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University


Fall 2004 spring 2005 a team is formed7 l.jpg
Fall 2004 – Spring 2005 Faculty CenterA team is formed

  • Director of Faculty Center, Alan Altany

    • Preserving SoTL initiatives

    • Supporting faculty learning communities

  • Associate CIO, Bob Orr

    • Meeting technology support needs of faculty

    • Integrating technology into curriculum development

  • Associate Vice-Chancellor for Academic Affairs, Beth Tyson-Lofquist

    • Appointed by Provost to oversee Faculty Center

    • Concerned with responding to faculty needs

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University


Development stage spring 2005 l.jpg
Development Stage Spring 2005 Faculty Center

  • Focused on creating “one stop” for faculty support

  • Brainstorming possibilities

  • Determined existing resources

  • Determined what other available resources could be marshaled

  • Decided what else was needed

  • Developed organizational chart based upon services to support seven dimensions of teaching

  • Outlined a two-stage implementation plan

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University


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Recommendations Faculty Center

  • Faculty support for TLT and DE in Coulter Faculty Center for Excellence in Teaching and Learning

  • Combine staffing from Educational Technologies with Faculty Center

  • New positions

    • New Interim Director

    • Two instructional designers, one DE, one AA

    • Two half-time senior faculty fellows supported by AA

    • Nine staff members from Educational Technologies

    • Eight new faculty fellows (one course release) funded by DE

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University


Changes l.jpg
Changes Faculty Center

  • Coulter Faculty Center dual reports

    • Vice-Chancellor Academic Affairs

    • Associate Chief Information Officer

  • Retains teaching and learning focus

  • Integrates Information Technology

  • Services in one place - Faculty see seamless solution

  • Management deals with bringing together resources and sorting out differences of approach

  • Dual funding streams

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University


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Changes Faculty Center

  • Interim Director – Anna McFadden hired following internal search

  • Advisory Council being re-energized

  • Former director now focuses on developing national reputation as leader in SoTL as Senior Fellow

  • Senior Fellow for planned activities to be named

  • Educational Technologies staff beginning transition

  • Instructional designer positions advertised soon

  • Eight faculty fellows coming on-board

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University


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Phase II Faculty Center

  • Addition of Instructional Designer for Assessment

  • Addition of Instructional Designer for Engagement

  • Faculty Center assumes major role in Quality Enhancement Plan

UNC CAUSE - November 8-10, 2005 - Wilmington, NC

Robert Orr, Western Carolina University


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