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Computer-based Training. Slides Prepared by Corey Smith. Overview. What is Computer-based Training? Will Computer-based Training work for me? How does it work? Advantages and Disadvantages Cornhill Insurance Summary. What Is Computer-based Training (CBT). Courseware

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Computer-based Training

Slides Prepared by

Corey Smith


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Overview

  • What is Computer-based Training?

  • Will Computer-based Training work for me?

  • How does it work?

  • Advantages and Disadvantages

  • Cornhill Insurance

  • Summary


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What Is Computer-based Training (CBT)

  • Courseware

    • Specific computer software used for instructional purposes

    • CMI vs. CAI


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Generic Vs. Authored

  • Generic CBT

    • Pre-produced software focused on specific topics

  • Authored CBT

    • Blank notebook


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Will CBT Work for Me?

  • Running out of space to store training manuals?

  • Spending too much on distance learning?

  • Training staff running low?

  • Is quality of training slacking?

  • High employee turnover?


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What Do I Need?

  • What do my employees need to know?

  • What do they need to be able to do?

  • What existing knowledge do they know prior to training?


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How Does It Work?

  • Simulations

  • Interactivity

  • Testing

  • Bookmarks

  • Database

  • Customization


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How Does It Work?

  • Simulations

    • Customer-employee situations

    • Military simulations

    • Nuclear meltdowns


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How Does It Work?

  • Interactivity

    • Performance-based not knowledge- based

    • “Driving a car”

    • End of section quizzes

    • Straight Shooter*

* Rothfeder, Jeffery


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How Does It Work?

  • Testing

    • Pretests evaluate existing knowledge

    • Training focuses on subsequent deficiencies

    • Self-test questions throughout program

    • Post-tests


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How Does It Work?

  • Bookmarks

    • Work automatically saved

    • Stop and start at will

    • Return to exact position for a refresher


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How Does It Work?

  • Database

    • Course management

      • Training/retraining dates

    • Progress checked

    • Standard progress and result reports

      • OSHA


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How Does It Work?

  • Customization

    • Generic programs can be tailored

    • Video, graphics, etc., can be added at will


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Advantages

  • Availability

  • Pace conformance

  • Reduce training costs

  • Consistence


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Advantages

  • Language flexibility

  • Cut classroom/storage space

  • Fewer staff off floor at once

  • Documentation


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Disadvantages

  • High initial cost

  • Computer availability

  • Impersonal learning environment


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Cornhill Insurance*

  • Background

    • 160 IT professionals = variation of technologies and systems

    • Continuous updating

    • Personal and technical skills required

    • Current system too costly

    • Pace conformance is necessity

* Insurance Systems Bulletin


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Cornhill Insurance*

  • Implementation

    • CBT Systems agreement entitles Cornhill to 200 courses

    • Course units increase 300% (CBT and Classroom)

    • Training budget remains same

    • Courses accessed directly from personal computers

* Insurance Systems Bulletin


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Cornhill Insurance*

  • Implementation

    • Audit report production

    • Cost-effective and flexible

    • Simple updating

* Insurance Systems Bulletin


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Exercise

  • Divide into groups

  • List company training problems

    • Compare to brainstorming questions

  • How are problems solved by CBT?


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Summary

  • Cost effectiveness and flexibility outweigh disadvantages

  • CBT is the wave of the future

    • Web-based training


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Bibliography

1. Abcede, Angel. “Computer-based Training Provides Powerful Tools”.NPN: National Petroleum News. V89n12. Nov 1997. P 40-42

2. Meagher, Michele. “Computer-based Training”. Executive: The Management JournalOf Credit Union Professionals. V29n1. Spring 1989. P 12-14

3. Gordan, Jack. Lee, Chris. “The Future of Computer-based Training”. Training: The Magazine of Human Resources Development. Sept 1985. P C6 – C28

4. Keckan, Maria. “Computer-based Staff Training: Can You Afford Not To?”. Nursing Homes. v46n6 Jun 1997. P 101-102

5. Rothfeder, Jeffery. “Computer-based Training”. Forbes. V1n1 (Executive Edge Supplement).Sept 1998. P 34

6. Schraff, William. “Computer-based Training Enters The Mainstream: CBT Group Shows Strong Growth As It Makes Its Impact With Big Companies”. Informationweek. N615. Jan 27, 1997. P 140


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Bibliography

7. Lawson, R Scott. “Computer-based Training: Is It The Next Wave?”. Professional Safety. V44n6 Jun 1999. P 30-33

8. Puttre, Michael. “Computer-based Training Keeps MEs Current”. Mechanical Engineering. V116n5 May 1994. P 70-74

9. MacLeod, Marilyn. “Improving Education Through Computer-based Training”. Nursing Management. v25n7. July 1994. P 86-88

10. Schwade, Stephen. “Is It Time To Consider Computer Based Training?”. Personnel Administrator. v301n2. Feb 1985. P 25-35

11. Heck, William C. “Computer-based Training – The Choice Is Yours”. Personnel Administrator. Feb 1985. P 39-46

12. Smith, R. Blake. “Computer-based Training Is Designed For Interactive Learning Experience”. Occupational Health & Safety. V61n12. Dec 1992. P 50,59


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