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Virtual MPD – Agent Training. IATA HK June 2008. What is VMPD. Interim solution for replacement of ATB2 AMCO before EMD is ready Airline implementation is optional Internet-based BSPlink function: http://www.bsplink.iata.org Print on plain paper:

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What is vmpd l.jpg
What is VMPD

  • Interim solution for replacement of ATB2 AMCO before EMD is ready

  • Airline implementation is optional

  • Internet-based BSPlink function: http://www.bsplink.iata.org

  • Print on plain paper:

    • Airline - Airline Coupon & Passenger Receipt

    • Agent - Agent Coupon & Passenger Receipt

  • Transaction code (TRNC): MV50 & Form code: 180

  • Form of payment: Cash, Credit Card & MFOP


Process overview l.jpg

2. The Airline receives the

issuance information via email.

3. The Airline submits the VMPD

information in their own system.

After exchange, update VMPD

status as “used” in BSPlink

4. BSPlink sends the information electronically to the DPC for billing process.

1. The Agent access the system via Internet

and submits a VMPD.

Process Overview


Airline functions agent functions l.jpg

Ticketing Authorization

Block Reason For Issuance Code

Maximum Value per VMPD

Mark Status as “Used” or unmark

V-MPD Airline Permission

Maximum Values

Issue MPD

Email Alert

Voiding VMPD

Query & Reports

Airline Functions Agent Functions


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  • Virtual MPD - V-MPD Airline Permission

  • To view which airlines have assigned VMPD Ticketing authorization to your agency

V-MPD Airline Permission


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Maximum Values per Airline (I)

  • Virtual MPD -Maximum Values

  • To view maximum VMPD values set by individual airlines

  • Each airline can set only one maximum value

  • Gross fare + taxes amount of each VMPD must not exceed the maximum value set by the airline



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Virtual MPD - Configuration

Separate multiple email addresses with semicolon (;)




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Reason For Issuance Code (I)

Airlines may block individual reasons


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Reason For Issuance Code (II)

  • A – AIR TRANSPORTATION

  • B – SURFACE TRANSPORTATION

  • C – BAG SHIPPED AS CARGO

  • D - LAND ARRANGEMENTS FOR INCLUSIVE TOUR

  • E – CAR HIRE

  • F – SLEEPER/BERTH

  • G – UP-GRADING

  • H – UNDER COLLECTIONS

  • I – TAXES/FEES/CHARGES

  • J – DEPOSITS/DOWN PAYMENTS

  • K – REFUNDABLE BALANCES

  • L – HOTEL ACCOMMODATIONS

  • M – SUNDRY CHARGES

  • N – CANCELLATION FEE

  • O – OTHER

  • P - REBOOKING FEE DOMESTIC

  • Q - REBOOKING FEE INTERNATIONAL


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Reason For Issuance Code (III)

  • R – LOST TICKET FEE (CHARGE FOR REPLACEMENT)

  • S – UNACCOMPAINED MINOR FEE DOMESTIC

  • T – UNACCOMPANIED MINOR FEE INTERNATIONAL

  • U – COLLECTION FOR EXCESS BAGGAGE CHARGES

  • V – FOR INDIVIDUAL AIRLINE USE

  • W – FOR INDIVIDUAL AIRLINE USE

  • X – FOR INDIVIDUAL AIRLINE USE

  • Y – FOR INDIVIDUAL AIRLINE USE

  • Z – FOR INDIVIDUAL AIRLINE USE

  • 1 – PREPAID TICKET ADVICE (PTA)

  • 2 – RESERVED FOR FUTURE INDUSTRY USE

  • 3 – RESERVED FOR FUTURE INDUSTRY USE

  • 4 – RESERVED FOR FUTURE INDUSTRY USE

  • 5 – RESERVED FOR FUTURE INDUSTRY USE

  • 6 – RESERVED FOR FUTURE INDUSTRY USE

  • 7 – RESERVED FOR FUTURE INDUSTRY USE

  • 8 – RESERVED FOR FUTURE INDUSTRY USE

  • 9 – PAPER TICKET FEE


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Issued in Connection

  • Mandatory field when any of the following reason for Issuance Code is selected:

  • N – Cancellation Fee

  • P – Rebooking Fee Domestic

  • Q – Rebooking Fee International

  • R – Lost Ticket Fee (Charge for Replacement)

  • S – Unaccompanied Minor Fee Domestic

  • T – Unaccompanied Minor Fee Internaional


Issued vmpd l.jpg

Max: 13 alphanumerics

Issued VMPD

Max: 430 characters

Remarks field will only allow characters such as: A-Z, 0-9, .-/SPACE (another Kind of character will be rejected).





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NR2A Entries

Gross fare

Net fare

Blank or G (gross)



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NR2E Entries

Gross fare

Market fare

Must chose “N”


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NR2E in BSP Billings

Must chose “N”


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Credit Card VMPD (I)

  • Obtain approval code via GDS or manually

  • Enter the card details in BSPlink VMPD form

  • Use PAX Receipt as Credit Card Charge Form (CCCF) and get cardholder signature

  • Original copy to be kept by agent

  • Provide a photocopy to the cardholder


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Credit Card VMPD (II)

Auth code entered by agent


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Passenger Receipt as CCCF

Sample of CCCF

(recommended)


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Cardholder Declaration on CCCF - Sample (III)

  • Please print the following declaration on PAX Receipt if VMPD involves credit card payment

    *****SIGNATURE ******X

    I ACKNOWLEDGE RECEIPT OF TICKET(S) AND/OR COUPON(S) FOR

    RELATED CHARGES DESCRIBED HEREON AND AM AWARE OF

    APPLICABLE RESTRICTIONS AND / OR PENALTIES AS SHOWN ON

    SUCH TICKET(S) AND/OR COUPON(S).



Vmpd refundable balance l.jpg
VMPD – Refundable Balance

amount must be >0 but is not reported in BSP billings

Exchange number

Tick “Yes”


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Validation – Recommendations

Recommended practices if agent / pax need to present physical copy of VMPD to airline in exchange for product or service:

  • Validate VMPD with stamp/signature of the issuing party as proof of payment for VMPD

  • Agency issue own receipt as evidence of a transaction

  • Airline login BSPlink to verify details

  • Airline update status as “used” after exchange of product or service

  • Please check with individual airlines for their acceptance policy


Marking vmpd as used l.jpg
Marking VMPD as Used

  • After a VMPD is used, airlines can change its staus by marking it as “used”

  • After VMPD has been “Marked as Used”, Agents is not able to void the VMPD

  • Airlines can unmark

  • If an Agent tries to Void a V-MPD that has been “Marked as Used”, the following popup message is displayed:

    • “This V-MPD has been marked as used by Airline and therefore may not be voided or refunded. Please contact the Airline for more information”


Voiding vmpd l.jpg
Voiding VMPD

  • Cannot be modified after issuance

  • Can be deleted by voiding the VMPD

  • Same day void only





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Query & Report

  • By VMPD number

    • Search by entering a VMPD number

  • Daily Reports

    • Search by specifying a date

  • Reports by Period

    • Search by specifying a sales period

  • Voided Documents

    • Search VMPD for which voided document have been made

      ~ VMPD will be stored for 13 months ~









Refund vmpd l.jpg
Refund VMPD

  • Direct Refund

    • Refund Notice via GDS (not recommended)

  • Indirect Refund

    • Refund Application via BSPlink (recommended)

  • Please check with individual airlines for their VMPD refund policies


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Periodic Value Capping

  • Control by total VMPD value per agent per period

  • Airlines must provide BSP with a list of their value caps for individual VMPD agents

  • Value cap by Gross Fare + Taxes

  • For example

  • BSP HK enter the Total of Value Cap per agent into BSPlink


Increase decrease periodic value cap l.jpg
Increase / Decrease Periodic Value Cap

  • Decrease  Airline terminate the VMPD authorization directly

  • Increase  Airline email to BSP office at least 2 working days in advance

  • List of value cap for agents will be distributed to agent per period via BSPlink (File name : HKge133XXXXX_yyyymmdd_value_cap0805.zip)

  • List of value cap for airline will be distributed to airline per period via BSPlink

  • file will upload via BSPlink on or before the 1st working day of sales period


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VMPD Documentation

BSPlink Download Centre:

https://www.bsplink.iata.org/bsplink14/entrada/BSPL_E_MAN.html

  • VMPD Fact Sheet

  • VMPD Manual for Airlines

  • VMPD Manual for Agents

  • VMPD Manual for BSP






Slide51 l.jpg

Assign Access Permission (I)

  • Master login can assign access rights to sub-users





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