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Transforming Your Library With Technology Lori Bowen Ayre ALA Annual Conference Washington, DC June 23, 2007 Audio File Available A downloadable audio file (mp3) of this presentation is available at: http://galecia.com/included/docs/2007/Ayre_TransformingTechnology_June23_2007

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Transforming Your Library With Technology

Lori Bowen AyreALA Annual ConferenceWashington, DCJune 23, 2007


Audio File Available

A downloadable audio file (mp3) of this presentation is available at:

http://galecia.com/included/docs/2007/Ayre_TransformingTechnology_June23_2007


Everyone Loves the Library

  • 63% of Americans have a library card

  • 26% of these 63% have not visited the library in the last year

even if they don’t actually use it…


Who Uses the Library?

90% of library users taking out books have incomes between $15K and $35K

Wonder where the others are getting their stuff?

Source: http://www.ala.org/ala/ors/reports/KRC_Detailed_Slides.pdf


The “book” is the library brand. Is that really helping us?


Libraries That Really Work

  • Take advantage of technology and automation wherever possible

  • Build creative spaces that are specifically designed to work for target groups

  • Have a staffing model that makes sense for the technology-intensive work we do


Central Sorting Systems

  • Don’t just sort:

    • check in

    • recharge

    • separate holds

    • print holds slips

    • route to carts ready to shelve

    • route to bins ready to load in trucks

  • Savings: up to 2 minutes per hold request

  • Unscientific ROI calculation: system is paid for after 210,000 holds are processed


Automated Check-In

  • Automated book drop with 5 bin sorter: $100K

    • checks in items

    • sorts into 5 bins

    • prints routing and hold labels as needed

    • recharges

  • Minimum space needed: 8’x 8’

  • Savings: 30 secs per circulation


Sorter with Self Check Kiosks

  • Check in / Recharge

  • Sort to bin / cart / media cart

  • Also acts as payment station for fines


Automating materials handling is goooood….

  • Get items back on the shelf faster

    • fewer touches, less taping and labeling

    • reduces number of requests made for transfers from other libraries

  • Biggest savings is in wear and tear on library staff bodies

    • scanning is evil!

    • robots don’t have nerves, let them do it

  • Over time, automation saves money


Use Space 'Different'


Libraries don’t just service the long tail….


Shelving

  • High density shelving

    • shelve more items per square foot

    • publically browseable

Sort of….


Compact Shelving with ARS

  • Items are stored in metal boxes

  • Boxes stacked very snugly

  • Storage room is temperature and humidity controlled

  • Automated Retrieval system keeps track of where eveything is and pulls appropriate box from shelving

  • Humans place books in box and take items out of boxes


Costs of Compact Shelving with ARS

  • University of Utah evaluated building costs and determined it would cost $20/item to shelve in public areas…

  • But only $4/item to store in compact storage with automated retrieval system


Univ. of Chicago compared costs of storage options:

  • publically browsable $67 million

  • off site, non automated $18 million

  • compact shelving with ARS $36 million


Retrieval time: five minutes


Now we have more space in the library for other things…..


Create Cool Spaces for Teens

  • Group computer tables

  • Spaces for raucous gaming tournaments

  • Lounges with low slung chair-like things

  • Room for creativity


For the Older Set

  • Sunny reading spots

  • Click-free zones

  • Classic library environment

  • Places for games!


Senior Spaces

  • Computers with big fonts and slow mouses

  • Newspaper reading area

  • More lounging areas with chairs easy to get in and out of


Kids Rooms

  • Room for parents and kids to read together

  • Special kids games on kid computers

  • Accessible books and toys

  • Happy, whimsical space


Adequate Space for Workers


Convenience – can there be TOO much?


Deliver Stuff

Requesting items online is convenient.

Picking up Holds is not convenient.

  • Offer Home Delivery as a standard option

  • Special delivery for business users (for a fee)

  • Buy and drop ship, instead of borrow

  • Personal Delivery via Segway

“This book is being rushed to you by your library..... “


Buy It Via the Library


More Library Outlets

  • Mobile library buses with public computers

  • Monthly trips to senior centers

  • Take the library to communities not served by a library

  • Kiosks in the shopping malls

  • Book dispensers at the airport


More Book Drops


Every Library Needs a Strong Technical Staff


Every Library Deserves a Strong Technical Staff


The days of the “accidental” systems librarianare over….

Microsoft Certified Professional (MCP)  

CompTIA Network+

Microsoft Certified Systems Administrator (MCSA)

Microsoft Certified Database Administrator (MCDBA)

Cisco CCNA®  

Linux Professional Institute (LPI)  

PHP 5 Certification

CompTIA Linux+

Certified Novell Administrator (CNA)

CompTIA Linux+

Cisco CCNP®

CompTIA Project+

Microsoft Certified IT Professional (MCITP)

Master Certified Novell Engineer (Master CNE)

Apple Certified Technical Coordinator (ACTC)

Cisco CCSP

Microsoft Certified Professional Developer (MCPD)

CompTIA Security+

Novell Certified Linux Professional (CLP)

Microsoft Certified Technology Specialist (MCTS)

Microsoft Certified Desktop Support Technician (MCDST)

CompTIA Linux+

Microsoft Certified Solution Developer (MCSD)

Microsoft Certified Systems Engineer (MCSE)

Microsoft Office Specialist (MOS)

CompTIA A+  

Certified Novell Engineer (CNE)


For Librarians:

Programmers

Website Developers

Interface specialists

Usability experts

For Technology Pros:

Network Engineers

Desktop Engineers

Server Administrators

Technical Support Staff

Library Jobs


Take Control Over the Means of Production

Exploit technology instead of people.

Manage our own networks and websites.

Write our own software.

“Books” are for use.

Every reader, her book. Every book, its reader.

Save the time of the user.

The library is a growing organism.


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