XO Limited. Interactive Voice Response. Telephone Banking. XO Limited. Telephone Banking is the latest addition to XO’s account management features. It’s able to provide real-time information and services to customers 24hours a day on their telephones.
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Telephone Banking is the latest addition to XO’s account management features.
It’s able to provide real-time information and services to customers 24hours a day on their telephones.
A well-designed telephone banking service can reduce calls to live agents by 50 percent or more, give customers faster response, and save live call center agents for complex tasks.
at Point of Sale
Customer access to enable account enquiries,
transfers and bill payments
Reduce customer care and call center costs
Improve customer as well as exchange
productivity via managed flow of information
Increase customer loyalty and customer satisfaction
Real time, on-demand account information
Secure financial transactions anytime,
anyplace; 24 x 7
(WAP and SMS)
Pay Any One™
Script / Voucher
Buy and Sell Online
Real-time Funds Transfer to another account
Debit another members’ account
Check current Barter Balance
Check current Cash Fees + Pay by Credit Card
Email website login details and change PIN
Listen to current exchange rates
Security Systems in place
Up to 240 incoming calls
Local + toll free telephone numbers