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Undergraduate Technology Orientation. Laptop Maintenance Presentation. Presenters: David Foscaldo Sol Kamerman Jim Dillon. Topics of discussion. About IT Service Center (ITSC) Laptop hardware Backing up your data Babson resources. About ITSC. The Babson Laptop Program.

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Undergraduate Technology Orientation

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Undergraduate Technology Orientation

Laptop Maintenance Presentation

Presenters: David Foscaldo

Sol Kamerman

Jim Dillon


Topics of discussion

  • About IT Service Center (ITSC)

  • Laptop hardware

  • Backing up your data

  • Babson resources


About ITSC


The Babson Laptop Program

Lenovo ThinkPad T410s Widescreen

it.babson.edu


Why Lenovo?

  • Durability of the ThinkPad brand

    • Meets or exceeds the following MIL810F specifications:

      • Physical Shock

      • Humidity

      • Vibration

      • Dust

      • High Temperature

      • Low Temperature

      • Thermal Shock

      • Altitude

  • Strength and performance through design

  • Business notebook for a business college


Warranties and Repairs

  • Laptop Warranty – 3 year coverage

    • What it covers

      • Normal wear and tear

    • Charges

      • $100 for physical damage

      • $500 deductible for theft

  • Repairs

    • On-site repair

    • 24 hour turnaround


Getting to Know your ThinkPad

  • Included Software

    • Microsoft Windows XP SP3(Windows 7 Available Upon Request 9/22)

    • Microsoft Office 2007

    • Eset Nod32 Antivirus & Antispyware

    • Softricity

    • ThinkVantage Technologies

    • Adobe Acrobat Reader

    • Minitab


Allows you to log in to your computer with a swipe of the finger

ThinkPad Fingerprint Reader

  • To Setup:

    • Swipe finger or click on icon in system tray

    • Next

    • Setup or Practice

    • Enter Network Password

    • Enroll fingerprint, Save and Finish!


Getting the most out of your batteries

  • Tips to extend battery charge:

  • Reduce display brightness

  • Disable wireless when not in use

  • Close any applications that are not being used

  • Disconnect any USB devices


Laptop Responsibilities

  • Never leave your laptop unattended

  • Use a security lock

  • Secure your dorm room

    • Lock your door

    • Take your laptop with you during vacations and long weekends


Laptop Responsibilities

  • No permanent markings or stickers

  • Avoid eating or drinking near your laptop

  • Avoid leaving your laptop in any extreme environment (hot/cold/damp)

  • When transporting your laptop, always place the laptop in suspend mode (Fn+F4) or turn the machine off to help prevent hard drive failure and possible data loss


Policies Governing Technology Resources at Babson

Violations of this policy may result in temporary or permanent loss of access rights, fines, assignment of financial responsibility, expulsion, and legal action


Password Policy

  • Students will be required to change their passwords once every semester

  • Passwords are case sensitive

  • 8 character minimum (letters, numbers, symbols)


Backing up your data

  • What to back up?

    • My Documents, Favorites, Desktop

    • Applications cannot be backed up

  • Babson provided methods

    • U: drive (250 MB Space)

    • CDRW/DVD 680MB - 4.7GB

  • Personal Options

    • Thumb drive (USB key) 4GB-32GB

    • Mozy – Free Online Backup – www.mozy.com 2GB

    • External USB hard drive – 100GB +


Viruses and Malware

How does your system become infected?

  • Websites

  • P2P software

  • Unknown emails and file attachments

  • Chat tools

  • Social Networking Sites

    How we help protect your system

  • ESET Anti-virus

  • Postini.babson.edu

  • Windows updates

    Browse Safely!


Babson Email

  • Portal

  • Automatic email setup

  • Exchange/Outlook

  • Instructions for setting up Outlook - http://www3.babson.edu/Offices/ITSD/configure/Configure-Microsoft-Outlook-2007-on-a-Babson-Computer.cfm

  • 250MB quota

  • Outlook Web Access (OWA)

    • http://mail.babson.edu

  • Mobile Devices

    • Instructions for setting up email on your iPhone, Blackberry, Android, Windows Mobile Device -http://www3.babson.edu/Offices/ITSD/configure/Windows-Mobile-Smartphone-Configuration.cfm


  • Babson Websites

    • ITSC webpage (Landing site for IT)

    • http://it.babson.edu

      • Email configuration

      • Printing configuration

      • Troubleshooting / Tips & Tricks

      • Announcements

    • Portal (‘one-stop-shop’)

    • http://portal.babson.edu

      • My Drives

      • Quick links to Babson websites (Blackboard, Library, Registrar)

      • Email and Calendar Portal

      • RSS Feeds (CNN, U.S. News, ESPN)

      • Software Downloads


    Babson Websites (continued)

    • SharePoint

    • http://sp.babson.edu

      • Document management

      • Team sites

      • Collaboration


    RightAnswers

    http://answers.babson.edu

    Login with your Babson username and password

    Available from on and off campus

    Computer support 24 x 7

    Answers to your IT questions

    Help with common applicationsMicrosoft Office, Blackboard, e-mail, etc.

    Tips on using software

    Configuring Handhelds

    Babson specific solutions

    Babson Websites (continued)


    Babson Network

    • Wired Connections

      • Dedicated resource

      • Fastest connection

    • Wireless (SSID’s)

      • Babson (preferred)

      • OpenWireless

      • Shared resourceAll laptops are preconfigured for Babson


    Software


    Software (continued)

    24 Hour Lab (Horn 150)

    • Adobe: After Affects, Premiere, Audition, Bridge, Dreamweaver, Encore, Photoshop

    • Palisades

    • Clementine 12

    • SPSS 16

    • SAS 9.1

    • Minitab 16

    • Kurzweil


    Tools/Services

    SCCM

    • Patches and application updates

      Access Connections

    • Preconfigured for Babson’s wireless

    • Interface for configuring wireless networks


    Printing

    Configuring Network Printers

    • To connect to a public network printer, simply point Internet Explorer to www.babson.edu/it/printersand follow the steps below:

      • Select ‘Configure Public Printers’

      • Select ‘Undergraduate Students, Employees (Domain)’

      • Select the printers you want and they will be installed automatically.

        Pharos Printing System

    • 12 hour retention

    • Monitors Usage

    • Reduces waste


    Learning Tools: Blackboard

    blackboard.babson.edu

    Learning Management System

    • Single on-line location for your course materials (homework assignments, syllabus, collaboration, etc.)

    • When you enroll in a class it will automatically enroll you in Blackboard

    • Approximately 90% of faculty use Blackboard. If you do not see a course, check with your professor

    • Blackboard username is your Babson username (i.e. jsmith4)

    • Blackboard password is your network password

    • NOTE: Internet Explorer is recommended over Firefox for Blackboard access


    Other Learning Tools


    How not to handle your laptop

    *No laptops were harmed during photo shoot. Use only as directed.


    How not to handle your laptop

    *No laptops were harmed during photo shoot. Use only as directed.


    How not to handle your laptop

    *No laptops were harmed during photo shoot. Use only as directed.


    How not to handle your laptop

    *No laptops were harmed during photo shoot. Use only as directed.


    Hands-On Configurations

    Configure Outlook - Automatic email setup

    Postini - postini.babson.edu

    Printing/Pharos – Configure Printers

    OneNote – Live Demo


    Questions

    ?

    Email: support@babson.edu

    Phone: 781-239-4357 (HELP)

    Location: Horn Computer Center Room 220

    It.babson.edu


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