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The Acute Trust Perspective. Alyson Williamson Education Services Manager Newcastle Hospitals NHS Foundation Trust. Newcastle upon Tyne Foundation Trust. Freeman Hospital. Royal Victoria Infirmary. Newcastle General Hospital. F1 - 65 F2 - 78 SHO – 180 SpR – 381 Total - 704.

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The acute trust perspective l.jpg

The Acute Trust Perspective

Alyson Williamson

Education Services Manager

Newcastle Hospitals NHS Foundation Trust


Newcastle upon tyne foundation trust l.jpg
Newcastle upon Tyne Foundation Trust

Freeman Hospital

Royal Victoria Infirmary

Newcastle General Hospital

F1 - 65

F2 - 78

SHO – 180

SpR – 381

Total - 704

Tertiary centre


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How do you do it?

  • Look at exactly what you are being asked to do

  • Look at what you already have

  • Identify who can help you

  • Ask for help


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QA in Foundation Programme

  • Look at what advantages and head starts you already have

  • Deanery colleagues extremely helpful

  • Foundation Programme very well managed in Northern deanery

  • Margaret and colleagues developed the QAFP matrix


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First time populating database or matrix would be a lot of work but it will grow & we will get better at it

Set up a small working group with College Tutors from Medicine, Surgery, Anaesthetics

Get it right with these specialties –

Lessons likely to work with other specialties

Working Together


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A Clinical champion work but it will grow & we will get better at it

A Managerial champion

Link into Trust strategy & overall aims

Essential Manager is fully informed on QA process – QA expert

Engagement of key clinicians

What do we need for success?


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How do you do this? work but it will grow & we will get better at it

  • By leadership

  • Communication

  • Networking across all directorates

  • Identifying an educational lead in each specialty area

  • Understanding some will need more support than others


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Sharing Success work but it will grow & we will get better at it

  • Some specialties will be more organised than others

  • Need to learn from those and spread good practice

  • Anaesthetics well organised but didn’t engage with Education Centre

  • Resistant to gathering evidence “trust our colleagues, don’t need to prove we are delivering quality education”


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What is the next phase? work but it will grow & we will get better at it

  • Links into other standards

  • Use the same approach

  • Look at what we already have

  • Engage with Trust, Deanery & regional colleagues

  • Essential that you understand your own organisation

  • Get out there and learn about your own organisation

  • We must not get stuck in boxes


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Makes you aware of improvements of a magnitude beyond what you think possible

Internal benchmarking rarely has same “eureka” effect

Team approach can grow ideas

Value of benchmarking


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Learning From Others you think possible

  • Patient Liaison Manager

  • Community Advisory Group

  • Trainee Focus Group

  • COPMED training matrix


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Nationally you think possible

  • Encourage people to get out of their boxes

  • Talk across traditional boundaries

  • You never know what might happen ……


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