The acute trust perspective
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The Acute Trust Perspective. Alyson Williamson Education Services Manager Newcastle Hospitals NHS Foundation Trust. Newcastle upon Tyne Foundation Trust. Freeman Hospital. Royal Victoria Infirmary. Newcastle General Hospital. F1 - 65 F2 - 78 SHO – 180 SpR – 381 Total - 704.

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The Acute Trust Perspective

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The Acute Trust Perspective

Alyson Williamson

Education Services Manager

Newcastle Hospitals NHS Foundation Trust

Newcastle upon Tyne Foundation Trust

Freeman Hospital

Royal Victoria Infirmary

Newcastle General Hospital

F1 - 65

F2 - 78

SHO – 180

SpR – 381

Total - 704

Tertiary centre

How do you do it?

  • Look at exactly what you are being asked to do

  • Look at what you already have

  • Identify who can help you

  • Ask for help

QA in Foundation Programme

  • Look at what advantages and head starts you already have

  • Deanery colleagues extremely helpful

  • Foundation Programme very well managed in Northern deanery

  • Margaret and colleagues developed the QAFP matrix

First time populating database or matrix would be a lot of work but it will grow & we will get better at it

Set up a small working group with College Tutors from Medicine, Surgery, Anaesthetics

Get it right with these specialties –

Lessons likely to work with other specialties

Working Together

A Clinical champion

A Managerial champion

Link into Trust strategy & overall aims

Essential Manager is fully informed on QA process – QA expert

Engagement of key clinicians

What do we need for success?

How do you do this?

  • By leadership

  • Communication

  • Networking across all directorates

  • Identifying an educational lead in each specialty area

  • Understanding some will need more support than others

Sharing Success

  • Some specialties will be more organised than others

  • Need to learn from those and spread good practice

  • Anaesthetics well organised but didn’t engage with Education Centre

  • Resistant to gathering evidence “trust our colleagues, don’t need to prove we are delivering quality education”

What is the next phase?

  • Links into other standards

  • Use the same approach

  • Look at what we already have

  • Engage with Trust, Deanery & regional colleagues

  • Essential that you understand your own organisation

  • Get out there and learn about your own organisation

  • We must not get stuck in boxes

Makes you aware of improvements of a magnitude beyond what you think possible

Internal benchmarking rarely has same “eureka” effect

Team approach can grow ideas

Value of benchmarking

Learning From Others

  • Patient Liaison Manager

  • Community Advisory Group

  • Trainee Focus Group

  • COPMED training matrix


  • Encourage people to get out of their boxes

  • Talk across traditional boundaries

  • You never know what might happen ……

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