Ken stegall charlotte phillips
Download
1 / 11

Ken Stegall Charlotte Phillips - PowerPoint PPT Presentation


  • 332 Views
  • Updated On :

Your Professional Image. Ken Stegall & Charlotte Phillips. Hygiene: is daily cleaning and grooming. Bathing (or showering) is essential! Using Deodorant Brushing Teeth Mouthwash Groom your hair Haircuts Nails clean and groomed. Personal Grooming. Appropriate clothes Shoes Make-up.

Related searches for Ken Stegall Charlotte Phillips

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Ken Stegall Charlotte Phillips' - PamelaLan


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
Ken stegall charlotte phillips l.jpg

Your Professional Image

Ken Stegall

&

Charlotte Phillips


Hygiene is daily cleaning and grooming l.jpg
Hygiene: is daily cleaning and grooming

  • Bathing (or showering) is essential!

  • Using Deodorant

  • Brushing Teeth

  • Mouthwash

  • Groom your hair

  • Haircuts

  • Nails clean and groomed


Personal grooming l.jpg
Personal Grooming

  • Appropriate clothes

    • Shoes

    • Make-up


Physical presentation l.jpg
Physical Presentation

  • Good Posture

  • Proximity (personal space)


When speaking l.jpg
When speaking

  • Use appropriate tone

  • Use appropriate rate

  • Speak clearly with good grammar


When answering a work phone l.jpg
When answering a work phone:

  • Identify location

  • Identify yourself

  • Offer help


Taking a message l.jpg
Taking a message

  • Answer the 5 W’s

    • (who, what, when, where, why)

    • Is it urgent!?

    • Get the return number


P e p l.jpg
P.E.P.

  • Pause

  • Eye Contact

  • Positive Eye statement


S o l a r l.jpg
S.O.L.A.R.

  • Square your shoulders to the speaker

  • Open your posture

  • Lean slightly toward the speaker

  • Affect: Your emotions should be appropriate for the situation.

  • Restatement: Paraphrase or restate for clarification.


What not to say l.jpg
What not to say

  • Gossip

  • Insults

  • Complaints/Criticism


Summary l.jpg
Summary

  • Your professional image matters

  • Begin with good hygiene

  • Be neat and clean

  • Use good posture and be aware of personal space

  • Speak Clearly and Listen carefully


ad