Day 6 september 19 2002
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Day 6 – September 19, 2002. Check seating chart Continue with Ch. 12 on managing teams. Agenda. Team Types & Characteristics Stages of Development Working with Problem Members Evaluations Team Process Individual Contribution. Types of Teams. Functional Cross-functional

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Day 6 september 19 2002 l.jpg
Day 6 – September 19, 2002

  • Check seating chart

  • Continue with Ch. 12 on managing teams

MGT 302 – Fall 2002 – St. Clair


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Agenda

  • Team Types & Characteristics

  • Stages of Development

  • Working with Problem Members

  • Evaluations

    • Team Process

    • Individual Contribution

MGT 302 – Fall 2002 – St. Clair


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Types of Teams

  • Functional

  • Cross-functional

  • Self-managing (note: a self-managing team can be functional or cross-functional)

MGT 302 – Fall 2002 – St. Clair


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Team Characteristics

  • Size

  • Composition (i.e., diversity)

  • Member roles (e.g., task, relationship, self)

  • Norms (e.g., performance, social arrangement)

  • Cohesiveness

MGT 302 – Fall 2002 – St. Clair


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5-Stage Model

Forming

Storming

Norming

Prescriptive

Proscriptive

Performing

Adjourning

Punctuated Equilibrium Model

Stages of Development

Performance

Time

½ way point

MGT 302 – Fall 2002 – St. Clair


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Techniques for problem solving

  • Devil’s advocate

  • Group brainstorming

  • Affinity technique

  • Nominal group technique

MGT 302 – Fall 2002 – St. Clair


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Working with Problem Members(Freeloaders, Complainers, Bullies, Martyrs)

  • Preventative steps

    • Select members carefully

    • Provide team training

    • Set clear goals, responsibilities, and deadlines

  • Ongoing maintenance

    • Give and receive constructive using peer evaluations

    • Focus on task as well as relationship issues

    • Ensure that behavior has consequences

  • Last resort – remove problem members

MGT 302 – Fall 2002 – St. Clair


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Team Process Evaluation

  • What does our team do well?

  • What does our team not do well?

  • What tools & techniques have we used?

    • E.g., agendas, timelines, ground rules, assigned roles, devil’s advocate, brainstorming, affinity or nominal techniques

  • What tools & techniques should we try?

MGT 302 – Fall 2002 – St. Clair


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Observing & Understanding Group Processes MSV 1-K

This form can also

be used to help you

evaluate your team

members

MGT 302 – Fall 2002 – St. Clair


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Effective Group Participant Peer Evaluation (BARS Format) MSV 1-I

  • Willingness to volunteer

  • Ability to communicate verbally

  • Listening/attentiveness

  • Preparation

  • Ability to work toward consensus

  • Courtesy, tact, sense of humor

  • Open-mindedness

  • Ability to offer constructive criticism

  • Ability to accept constructive criticism

  • Ability to facilitate group process

We will use

a version of

this form to

evaluate

team members

MGT 302 – Fall 2002 – St. Clair


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Focus on Management

  • When GE Plastics acquired Borg-Warner Chemical they used a community service project to help build cohesiveness in the new organization

    • Why might this effort be successful?

    • Why might this effort fail?

    • What norms are being developed through this activity?

MGT 302 – Fall 2002 – St. Clair


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For next time . . .

Tuesday, Sept. 24

  • Complete Team assignment #1

    • 9:30 AK p. 49 SP 2-2 Environmental scan

    • 12:30 AK p. 66 SP 2-5 Developing a strategic plan

  • Read Chapter 2 on organizational Context

  • Read MSV appendix 1-B an introduction to cases

  • Read notes on Blackboard: Suggestions for analyzing a case

MGT 302 – Fall 2002 – St. Clair


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