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Quality Management with CMM and CMMI

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Quality management with cmm and cmmi


Quality management

with CMM and CMMI

Ophir LOJKINE, december 2016

Reminder what is quality management

Reminder: What is quality management ?


  • quality planning,

  • quality assurance,

  • quality control

  • quality improvement.

Reminder what is quality management1

Reminder: What is quality management ?


Reminder what is quality management2

Reminder: What is quality management ?


Customer focus


Engagement of people

Process approach


Evidence based decision making

Relationship management

Cmm cmmi


Что такое ?

Capability Maturity Model

(модель полноты потенциала)

Capability Maturity Model Integration

Cmm history

CMM: history

  • Software Engineering Institute

    • (Carnegie-Mellon University, USA)

  • Evaluate quality of software providers

  • Patented in the USA

  • Current version: 1.3


CMM development


Acquired by ISACA


CMMI v1.1


CMMI v1.3(with agile dev)



End of development

Global structure of cmm

Global structure of CMM

Quality management with cmm and cmmi


  • Maturity Levels: 5-level process maturity

  • Key Process Areas: identify a cluster of related activities that achieve goals

  • Goals: implement a KPA in an effective and lasting way

  • Common Features:

    • commitment to perform

    • ability to perform

    • activities performed

    • measurement and analysis

    • and verifying implementation.

  • Key Practices: what contributes most effectively to the implementation and institutionalization of the area.

Maturity model

Maturity Model ?

set of structured levels that describe how well the behaviors, practices and processes of an organization can reliably and sustainably produce required outcomes

Cmmi maturity levels

CMMI : maturity levels

Key process areas

Key Process Areas

identify the issues that must be addressed to achieve a maturity level

«Except for Level 1, each maturity level is decomposed into several keyprocess areas that indicate the areas an organization should focus on toimprove its software process.»

Key process areas1

Key Process Areas

Common features

Common features

«attributes that indicate whether the implementation and institutionalization of a key process area is effective, repeatable, and lasting»

Commitment to perform (are we trying to ?)

Ability to perform (can we ?)

Activities performed (what do we do ?)

Measurement and Analysis (do we analyze ?)

Verifying Implementation (do we check ?)

Key practices

Key Practices

describe the infrastructure and activities that contribute most to the effective implementation and institutionalization of the key process area

Key practices1

Key Practices

Cmmi development acquisition service

CMMI: development-acquisition-service




Cmmi development acquisition service1

CMMI: development-acquisition-service

Differences in approach

Differences in Approach

  • CMM KPA:

  • completion of specific tasks

  • no motivation for the organization to focus on process architecture.


    iterative lifecycle

    • integrates the latest best practices from the industry

    • attacks risks in process architecture at an early stage


determining if an organization completes the specific activities listed in the Key Performance Areas (KPA)


result-oriented approach when defining and measuring KPA.

  • CMM is still relevant and appropriate for sequential, activity-based management paradigm.



  • Lot of testing and documentation

    • Expensive

    • Time consuming

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