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– http://www.react-ist.net. Reaction to Emergency Alerts using voice and Clustering Technologies REACT IST-2005-033607 . 5th EWS-Workshop Vienna, 23 October 2008. – http://www.react-ist.net. Need for interoperability. REGION 1. REGION 2. Fire Brigades. Police Dept. Ambulance.

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reaction to emergency alerts using voice and clustering technologies react ist 2005 033607

– http://www.react-ist.net

Reaction to Emergency Alerts using voice and Clustering TechnologiesREACTIST-2005-033607

5th EWS-Workshop

Vienna, 23 October 2008

EWS Workshop – Vienna, 23.10.2008

slide2

– http://www.react-ist.net

Need for interoperability

REGION 1

REGION 2

Fire Brigades

Police Dept

Ambulance

Ambulance

Fire Brigade

Police Dept.

C&C1

C&C2

C&C2

C&C2

C&C1

C&C1

REACT

ENHANCED

FRAGMENTED

COMMUNICATION

UNCOORDINATED

COORDINATED

ACTION

EWS Workshop – Vienna, 23.10.2008

react the mission

– http://www.react-ist.net

REACT - The mission

“Reaction to Emergency Alerts using voice and Clustering Technologies”

Main goals:

• capture more of the information available from sensors, being them “human” or technological

• make this information available to as many local Emergency Call Services as possible, by creating an interoperable European information-structure

• complement the data with associated services able to semantically analyse and cluster environmental and crisis management information

Voice capturing

E-Call

Interoperability

Call grouping

EWS Workshop – Vienna, 23.10.2008

same call seen by different c c

C&C1

Sussex Police

C&C2

West Sussex Fire

– http://www.react-ist.net

Same call seen by different C&C

EWS Workshop – Vienna, 23.10.2008

same call seen by different c c5

C&C1

Sussex Police

C&C2

West Sussex Fire

– http://www.react-ist.net

Same call seen by different C&C

EWS Workshop – Vienna, 23.10.2008

same call seen by different c c6

C&C1

Sussex Police

C&C2

West Sussex Fire

– http://www.react-ist.net

Same call seen by different C&C

EWS Workshop – Vienna, 23.10.2008

same call seen by different c c7

C&C1

Sussex Police

C&C2

West Sussex Fire

– http://www.react-ist.net

Same call seen by different C&C

EWS Workshop – Vienna, 23.10.2008

same call seen by different c c8

C&C1

Sussex Police

C&C2

West Sussex Fire

– http://www.react-ist.net

Same call seen by different C&C

EWS Workshop – Vienna, 23.10.2008

additional services

– http://www.react-ist.net

Additional services
  • Content management
    • Analysis of calls -> scenarios
    • Wider view on an event -> investigation
  • Voice recognition
    • Capturing keywords (e.g. “gun”, “fire”)
    • Suggesting keywords to the call-taker
  • Automatic translation of data
    • By using TSO dictionary
  • Homogenisation of coding
    • By using CAP/TSO coding

EWS Workshop – Vienna, 23.10.2008

what you need to have react working

C&C1

Sussex Police

C&C2

West Sussex Fire

– http://www.react-ist.net

What you need to have REACT working

Your Current C&C

EWS Workshop – Vienna, 23.10.2008

what you need to have react working11

C&C1

Sussex Police

C&C2

West Sussex Fire

– http://www.react-ist.net

What you need to have REACT working

CAP adapter

Your Current C&C

EWS Workshop – Vienna, 23.10.2008

what you need to have react working12

C&C1

Sussex Police

C&C2

West Sussex Fire

– http://www.react-ist.net

What you need to have REACT working

CAP adapter

Your Current C&C

EWS Workshop – Vienna, 23.10.2008

what you need to have react working13

C&C1

Sussex Police

C&C2

West Sussex Fire

– http://www.react-ist.net

What you need to have REACT working

CAP adapter

CAP parser

Your Current C&C

EWS Workshop – Vienna, 23.10.2008

what you need to have react working14

C&C1

Sussex Police

C&C2

West Sussex Fire

– http://www.react-ist.net

What you need to have REACT working

CAP adapter

CAP parser

Adapted C&C

Your Current C&C

EWS Workshop – Vienna, 23.10.2008

pilots

– http://www.react-ist.net

Pilots
  • Italy – FB PSAP, Venice district
    • Geographic integration
    • Link with Ambulance service
  • UK – Police PSAP, Sussex
    • Geographic integration
  • Germany – FB Aachen
    • EuRegio Maas-Rhein
    • Multilingual service
    • Geographic integration

EWS Workshop – Vienna, 23.10.2008

how can you become interoperable with other c c s
How can you becomeinteroperable with other C&C’s?

– http://www.react-ist.net

Identify who you need to interoperate with

Contact REACT

Adapt your C&C to generate and receive CAP messages

Adapt your C&C to process and display the received messages

EWS Workshop – Vienna, 23.10.2008

slide17

SO115 adapted to generate and receive CAP messages [2 months]

SO115 to process and display CAP messages on GIS [4 months]

C&C’s from other provinces + Ambulance services

Worked with the REACT partners

– http://www.react-ist.net

How ITALIAN FB became interoperable with other C&C’s

Identify who you need to interoperate with

Contact REACT

Adapt your C&C to generate and receive CAP messages

Adapt your C&C to process and display the received messages

EWS Workshop – Vienna, 23.10.2008

cap and tso adopted by italian fire brigades
CAP and TSO adopted by Italian Fire Brigades

– http://www.react-ist.net

The Italian Ministry of the Interior has issued a formal decree concerning the sharing of data between the fire department and other emergency organisations, such as the ambulance service.

The decree – published in the government’s Official Journal of 3 July – defines the communication protocols for exchanging data and information between emergency service command and control rooms.

This is the first time in Italy that an emergency organisation will open its databases to other similar organisations, providing they adopt the communication protocol which has been defined and developed within the REACT project.

EWS Workshop – Vienna, 23.10.2008

what italian fb made to have react working

C&C2

Treviso Fire

C&C1

Venezia Fire

– http://www.react-ist.net

What Italian FB made to have REACT working

CAP adapter

CAP parser

Adapted So115

SO115

EWS Workshop – Vienna, 23.10.2008

what italian fb got having react working

C&C3

Venezia Ambulance

C&C2

Treviso Fire

C&C1

Venezia Fire

– http://www.react-ist.net

What Italian FB got having REACT working

Beta80

SO115

SO115

EWS Workshop – Vienna, 23.10.2008

thank you very much for your time

– http://www.react-ist.net

Thank you very much for your time

J. Pfliegl

HiTec Marketing

Vienna - Austria

[email protected]

www.react-ist.net

We look forward to cooperate for the benefit of safer citizens in a safer Europe

EWS Workshop – Vienna, 23.10.2008

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