What are The Features That Define a Real Luxury Hotel

1. What are The Features That Define a Real Luxury Hotel? What Makes a Luxury Hotel the Ultimate Experience? The experience of a luxury hotel is unlike any other. From the moment guests arrive, they are immersed in a world of luxury and comfort. The hotel’s location, design, service, and amenities create an aura that has been carefully crafted to create the ultimate experience for guests. A luxury hotel typically offers a variety of luxurious amenities that promise to make those traveling more at home than they ever thought possible. These include individualized service, gourmet dining options, high-end spas, and entertainment venues, and much more to ensure that every guest has everything they need while staying with the top-rated brand. A luxury hotel is not just a place to sleep, but an experience that will last a lifetime. Here are some great reasons why you should stay at a luxury hotel- The service: from the moment you check in until you leave, everything is personalized and tailored to your needs. The design: hotels are built with an attention to detail and unique design elements that help them stand out from the rest of the industry. The food: your stay at a luxury hotel includes unlimited breakfast, lunch, and dinner for one or more people.

2. 2.5.4 Ole-Sereni Hotel – Experience an Escape from the Ordinary when You’re On Vacation The best way to describe 2.5.4 Ole-Sereni Hotel – is a place where you can escape from your everyday routine and slip into a vacation atmosphere. It isn’t just the atmosphere that makes the hotel feel like a vacation destination. The hotel offers everything you need for a well-deserved break, from views of the Nairobi National Park to awesome hosts, services, and amenities. Ole-Sereni Hotel is amongst the leading airport hotels in Nairobi and provides a great experience for business and leisure travelers. Witness the distinct colors of Africa contrast beautifully from you’re room at Ole- Sereni. The stunning views of the Nairobi city and Nairobi National Park from the hotel rooms are unmatched! From its extensive surrounding savannah to its vibrant green grasslands, guests will feel at home and serene all at once. The Location of Ole-Sereni – In The Heart of Nairobi One of the most important features of a luxury hotel is its location. Ole-Sereni in Nairobi, Kenya is home to world-class luxury and comfort. We offer the best views and top-notch luxury in Nairobi. We pride ourselves on excellent service and are located near some of Kenya’s most popular attractions! We’re beautifully and centrally located near the Nairobi Airport and Nairobi National Park. Ole-Sereni hotel is less than 12km from JKIA, 6km from Wilson Airport, and 10km from the City Centre. It offers guests unparalleled service with a perfect blend of quality accommodations as well as exquisite conference spaces.

3. Accommodation- Luxury Hotel Features That Matter Most Luxury hotels are designed to be a haven for the senses and an oasis of luxury. The features that matter most in a hotel include luxury, comfort, and convenience. They provide an intimate experience for guests by creating an experience that is tailored to the individual needs of each guest. Nairobi is an exciting city and it’s easy to find some relaxing, serene moments as well. Many tourists visit Kenya to take part in a variety of activities that help

4. balance their life out, and for travelers seeking an exciting yet calming trip, most will end up here. For a holiday in Nairobi, that’s unlike any other, Ole-Sereni is the perfect destination. Ole-Sereni Hotel is a one-of-a-kind establishment and offers warm hospitality with all the necessary comforts & convenience for guests to enjoy an unforgettable stay. There is a range of amenities and services that you can book to enjoy a comfortable stay. Luxuries in Rooms & Services The experience at Ole-Sereni is both modern and relaxing. Every detail has been thought about, from the impeccable design to the excellent service levels that provide you peace of mind. We offer 148 exquisitely decorated, beautifully comfortable rooms that are perfect for a relaxing stay where you’ll find the perfect blend of luxury and comfort. Each room in the hotel offers exactly what you need to relax. There are 3 different room types and they are perfect for different tastes. Cozy Rooms Cozy Rooms at Ole-Sereni Hotel are perfect for leisure travelers & business travelers alike. Whether you’re looking for a bed, a laptop to work on, or drinks at the mini bar, our rooms have it all. The Cozy Rooms even feature inviting warm colors with a modern, uncluttered feel. The design of the rooms at Ole-Sereni’s is truly spectacular – it offers a stunning African feel that’s enhanced through dark wood accents and all the modern amenities you might expect from a world-class hotel. The amenities you get when you stay in one of these rooms are- Complimentary tea and coffee making facilities IP Phone Safe-deposit box Laundry services

5. Iron and ironing board available upon request Combination shower and bath Individual air conditioning control Club Rooms Our Club Rooms are bright, warm and comfortable. Perfect for relaxing or just catching up with friends. You’re sure to be impressed as you take in these incredible views. You’ll find private balconies and timeless views of both Kenya’s natural heritage and vibrant urban streets. The amenities you get when you stay in one of these rooms are- Complimentary tea and coffee making facilities IP Phone Safe-deposit box Laundry services Iron and ironing board available upon request Combination shower and bath Individual air conditioning control Wow Suites The Wow Suites at 2.5.4 Ole-Sereni are spacious, beautifully decorated and centrally located on our top floor – perfect for families and friends to enjoy unforgettable views of the city and the Nairobi National Park. Our rooms are spacious and will provide guests with the location to get away from it all. Our suites also come with a built-in jacuzzi and private bathroom, providing the convenience of having your own room. Guests can expect an exclusive experience every time they visit. The amenities you get when you stay in one of these suites are- Four post bed Conference table Private bathroom for guests Jacuzzi and shower Individual air conditioning control

6. Complimentary tea and coffee making facilities IP phone Safe-deposit box Laundry services Iron and ironing board available upon request Culinary Experiences That You Won’t Find Anywhere Else Whether you’re having a romantic evening or simply enjoying a company meal, Ole-Sereni is the best spot in town. With their fine dining atmosphere, exquisite menu, and stellar service, this place is sure to satisfy any appetite. If seafood is your thing, it’s fresh and flown in straight from Kenya’s coast. But there are so many more options than that! You can also enjoy fresh aged steak or even some specialty sandwiches or a range of international cuisines You can enjoy so many different cuisines by visiting any of these four restaurants that cater to a variety of appetites. They offer something for everyone and will make your next foodie adventure unforgettable!

7. Eagle’s The Steakhouse One of the top restaurants in Nairobi for both locals and travelers, Eagle Steakhouse is a popular choice. We offer an extensive menu of appetizer and entrée options, as well as vegetarian and meat options, making it impossible not to eat here. When you dine at Eagle’s Steakhouse, you can expect a wide variety of food choices that are sustainable and handpicked. We opt for the freshest ingredients

8. possible. Head up to the fourth floor of the hotel and order a few drinks and some delectable food. The restaurant has a wide variety of beverages, such as wine; with breathtaking views of Nairobi National Park. If you’re hosting an anniversary party or just looking to relax with your friends, this restaurant is perfect for you. The Big Five Restaurant The Big Five Restaurant is a popular spot in the hotel, located on the first floor of Ole Sereni Hotel. The outdoor veranda is a big highlight, where you can enjoy the wildlife at Nairobi National Park while sitting outside.

9. Come to the Big Five Restaurant on Fridays for a delicious seafood buffet featuring some of the best fish and seafood you can find! We also offer a wide selection of sushi and have live bands playing every Saturday night. Waterhole Snack Bar Waterhole Snack Bar is located on the first-floor veranda of the Ole-Sereni Hotel, a beautiful spot where you can enjoy light meals and great views. They have a wide range of tasty items to choose from to suit everyone’s tastes. There’s nothing quite like some delicious chicken lollipops and fish & chips on a patio by the water to enjoy the sunset! The wildlife that gathers around the waterhole at the Nairobi National Park is amazing, too.

10. Ngong Pool Bar The Ngong Pool Bar is located at the infinity pool of Ole-Sereni Hotel. It’s been known for its beautiful views and scenic beauty. It’s a perfect destination for finding some peace and quiet on the side of the city life. Grab your favorite food for the day and enjoy the views, on shady lounge chairs, & a relaxed vibe at the Ngong Pool Bar. If you’re looking for a place with good vibes, great food, and even better views; Ngong Pool Bar is perfect for the occasion! [Also Read: Discover some places to eat and drink in Nairobi]

11. The Wellness Center at Ole-Sereni- Your Escape From Reality The Wellness Center at Ole Sereni is like a sanctuary for those who need to get away from their daily stressors or who are just looking for some peace of mind. At Ole-Sereni, wellness is a key priority of everything we do. The spa and restaurant are filled with amenities that help guests lead healthy, vibrant lifestyles. Do you need to relax? Then start a weekend getaway with a fantastic luxury hotel like Ole-Sereni. We have everything you need to help you unwind and enjoy your time away! If a refreshing stay sounds good to you, Ole-Sereni has a variety of amenities including poolside relaxation, spa sessions and workouts, and more. Workout at the Health Club Ole-Sereni’s is open from 6 am to 12 pm on weekdays. We provide a range of cardio and strength training options, as well as free weights, all overseen by skilled trainers who will help push you to your full potential. All of our locker rooms come with luxury amenities, like saunas and steam rooms. The Health Club at Ole Sereni is a great destination for anyone who loves to stay in shape while on vacation or taking a break from work. Nairobi residents can also join our Gym & Health Club through our monthly membership options which run on a 3 or 6-month basis.

12. Relax, Renew and Rejuvenate at Duma Salon & Spa Ole Sereni is a renowned spa in Nairobi with an array of unparalleled treatments. We provide the finest experience with imported goods. At our facility, we offer a range of high-quality services and treatments, including technology that keeps your salon looking its best. Our staff members are some of the most experienced in the industry. Our spa menu is designed with all types of customers in mind. You should try our relaxing massage! We have a wide range of expert services and solutions for you, including haircuts, styling & hair color. We provide these solutions to suit both special occasions or everyday wear. Duma Salon & Spa is a one-of-a-kind luxury salon & spa in Nairobi, specializing

13. in personalized service, luxurious amenities, and providing high levels of quality to each client. They offer an unbeatable experience. The accommodating staff of the luxurious spa leaves its guests feeling refreshed and rejuvenated. Enjoy the benefits of Gourmet Club Membership The Gourmet Club membership makes it possible to enjoy luxurious experiences like treatments and access to the best perks at the 2.5.4 Ole-Sereni Hotel. These members also get a curated list of exciting offers and discounts so they can maximize their experience with the hotel. To say that the experience of a Gourmet Club Membership is one-of-a-kind would be an understatement. It offers you several advantages, such as discounted restaurant dinners and other exciting benefits. We offer a variety of benefits at the Ole-Sereni Gourmet Club. Here are some of the card benefits you can expect from joining our club: (A) Food Discounts: 1.50% discount on the total food bill when 2 persons dine. 2.33% discount on the total food bill when 3 persons dine. 3.25% discount on the total food bill when 4 persons dine. 4.20% discount on the total food bill when 5-12 persons dine, when the member dines alone, or members availing room service. (B) Beverage Discounts: 1.15% discount on total beverage bill up to 12 persons. 2.Happy hours (buy a drink and get the same one complimentary) from 5 pm to 8 pm daily (Applicable on selected brands). (C) Other Card Benefits : 1.A 10% discount on the ‘Best Available Rate of the Day’ for any category room, valid any day of the week. This is a transferable benefit and is subject to prior reservations and allocation availability. 2.15% discount on the bakery items at the Pastry Shop.

14. 3.Spouse Card @Ksh 3000+ 16% VAT i.e.; Ksh 3,480 (Card only. No additional certificates). 4.20% discount on all Massages & Salon at DUMA Health Club. 5.Aspire Lounge certificate @ Ksh 2600 (valid for 12 months) at the time of signing the membership. 6.A 15% discount on Food & Beverages & 10% discount on Rooms & Spa @ English Point – Mombasa. Members of Gourmet Club also get the option for Gold and Platinum Level Membership. These are transferable and have several different benefits. Here are some of the benefits- (I) Gold Level Gift Certificates (Transferable) One (1) certificate entitling the member to a complimentary night stay (Bed & Breakfast) in a deluxe room (Upon Availability) for two (2) persons on a Friday, Saturday, or Sunday night only. One (1) certificate offering a complimentary buffet lunch for two (2) persons. Applicable from Monday to Friday only. Two (2) Celebration Certificates offering a 30% discount on the total Food & Beverage bill, up to a maximum of 12 persons. One (1) certificate offering a ‘1 Kg Cake’ complimentary. Applicable only while dining at the Hotel. One (1) certificate offering a ‘bottle of House Wine’. Applicable while dining at the Hotel. One (1) certificate offering a 50% discount on Ole Pizza. One (1) certificate offering the member a complimentary second night when 1 room night is bought is applicable at English Point – Mombasa (Applicable on Hotel Rooms only on Bed & Breakfast basis). One (1) certificate offering a 50% discount on Salon at the DUMA Health Club. One (1) certificate offering a 50% discount on Massage at the DUMA Health Club. Applicable from Monday to Friday. 10 AM to 5 PM only.

15. (II) Platinum Level Gift Certificates (Transferable) One (1) certificate offering a 50% discount on Game Drive rates at the Nairobi National Park. One (1) certificate entitling the member to a complimentary night stay (Bed & Breakfast) in a deluxe room (Upon Availability) for two (2) persons on a Friday, Saturday, or Sunday night only. One (1) certificate offering a ‘1 Kg Cake’ complimentary. Applicable only while dining at the Hotel. One (1) certificate entitles the member to a complimentary third night when 2 room nights are bought at a special price of USD 500 applicable at Ole Sereni. One (1) certificate entitling the member to a complimentary 3rd & 4th night when 2 room nights are bought applicable at Msambweni Beach House – Mombasa. What Makes a Luxury Hotel Truly Unique? When you think of a luxury hotel, what comes to your mind? You might think of the feeling that you get when you walk into the lobby and smell the wood and flowers. Or maybe it’s all about the style that you see throughout your stay. In any case, these are some qualities that really make a luxury hotel worth staying for anyone! Luxury hotels offer many different services as well as personalities to their guests. Some hotels may offer more exclusive experiences like fine dining with live music or exclusive spa treatments from world-class professionals. Others may provide entertainment in the form of on-site spas, tennis courts, or squash courts. There are a lot of things that can make a luxury hotel truly unique. You need to have the right staff, amenities, location, and customer service. Ole-Sereni Hotel promises to provide guests with a unique and unforgettable experience of Kenyan culture. It has been redesigned to be in line with the city’s spirit & architecture in order that it provides guests with the perfect stay. Book your stay in our luxury hotel – Nairobi. We offer world-class amenities and excellent food for a luxurious experience. We also offer ….

16. Read our full blog at https://www.ole-sereni.com/ole-sereni/blog/what- are-the-features-that-define-a-real-luxury-hotel/ Website - https://www.ole-sereni.com/ Email - enquiries@ole-serenihotel.com Phone - +254 732191000 Address - P. O Box 18187 - 00500, Nairobi, Kenya