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Hotel understand the needs of business travelers?

There has been a rapid increase in the travel and tourism sector. People have been travelling a lot for varied reasons. Some travel for pleasure or enjoyment while some others travel for business purpose.

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Hotel understand the needs of business travelers?

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  1. Hotel understand the needs of business travelers? There has been a rapid increase in the travel and tourism sector. People have been travelling a lot for varied reasons. Some travel for pleasure or enjoyment while some others travel for business purpose. Hence as per the reason of travelling the needs of the travelers also vary. The business travelers have been playing a major role for the growth of the hospitality as well as the tourism sector in terms of creation of job and increase in the generation of revenue. Business travelers are becoming an integral aspect for the success of the business. Today the mindsets of the business travelers are new and unique. These travelers are not only travelling for a business purpose but they are a bunch of individual who think about making the most of the travel opportunity. Below are few of the ways in which the hotels can ensure to focus on, thus helping in fulfilling the needs of business travelers: Need for space along with workable environment: Whether it is a flight journey or a hotel stay, business travelers prefer their own private space and need. The reason for the same is that it would not only help in improving the productivity of the individuals but after a hard day at work they can feel more comfortable and unwind themselves in a more relaxed state of mind which would make them feel at home itself. This becomes especially essential for those hotels who have business travelers staying for longer duration. The business traveler would be able to work more functionally and productively and in the comfort of their space. If such an environment is liked by the traveler, then they can frequent their stay in the same hotel since it would lead to reducing the stress of searching another business hotel which is good for business travelers Tech savvy: With the growing changes in the lifestyle, business has also gone through a lot of changes. One cannot doubt that the new age business traveler needs to be 24x7 connected to their work as well as personal life. This can be done through tablets, laptop, well established internet connection and many more. Today the business travelers are very much comfortable with their newly found digital devices. As per one of the survey it was found out that around 95 percent of the business travelers owned a smartphone, whereas 65 percent are owners of tablets. Each individual at least carried more than two devices while travelling. Hence it also becomes a must for a good Wi- Fi connectivity at hotels. This helps them to catch up with more and more work along with winding up in their rooms. Hotels have also gone an extra mile and provided a free Wi-Fi facility in their hotels. Convenience: Business travelers prefer to save up on their transit time hence if the hotel is situated near the conference areas or the workplace then it would be an added advantage. Business travelers prefer to get things done in a convenient and quick manner rather than going for those traditional routes wherein one would need to wait in a long queue for booking hotel room tickets or while checking in or while using any of the amenities provided by the hotels. Hence the hotels have to make the optimum use of technology so as to get as many things online as possible to reduce the time to get that thing done otherwise. Convenience is considered to be a key for the business travelers thus providing them more and more time to carry out other of their related activities.

  2. There are certain basic amenities which business travelers often look at, which are charging points, more and more plug in points, facility of ironing or laundry, preferably a perfect wake up call, complimentary breakfast and other meals, good brand of basic necessities, good lighting facility and many more. Health and wellness: There has been a new trend started in the business travelers is to maintain a healthy regime while at home or while travelling. They tend to squeeze out some time for carrying out a quick session of exercises or workout which would make them feel fresh for the rest of the day. Thus hotels are also recognizing this important aspect of wellness hence they have started to setup certain wellness facilities, spa treatments, yoga sessions and so on. This would lead to a boost in the energy levels of the business travelers. Certain hotels are well recognized for keeping these facilities open round the clock for their guests who at times arrive post the normal business hours. Health is also about good an healthy food which is low in fat and contain the basic essential nutrients. Business travelers prefer for low fat breakfast so that it does not make them feel lazy throughout the day. A meal which is healthy can provide the body with full of positive energy and also help them to be pumped up throughout their working sessions. Need for a good loyalty schemes: Since business travelers when they travel a lot prefer to stay at a particular hotel so that it takes care of all their needs without having to dictate it out in every of their visit hence hotels can too come up with some good loyalty schemes which would be beneficial for the business travelers and also keep them as their loyal guests. Loyalty schemes are often a way of appreciating as well rewarding the guests for a repeat patronage. There can be schemes such as frequent flyer schemes as well as the rates for corporate clients can be inclusive of certain discounts. Certain business travelers also prefer conducting quality dining with their clients in a good hotel hence hotels should provide some good schemes for those travelers who look out for quality space for arranging meetings along with their clients which would give them enough of privacy and an opportunity for growing their business. A room well insulated: When it comes to business travelers, it is a must to have a quiet space which would provide them with enough time to unwind themselves after a hectic day at work or post the flight journey. The quieter the environment the better it is for them. Not all hotel rooms are very well insulated from any noise interruption. The hotels can keep apart certain rooms which are insulated as per the needs of the consumer.

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