MEDICAL CARE An advanced, powerful appointment booking & confirmation tool …….designed specifically for the Medical

1. Confirm-IT MEDICAL CARE An advanced, powerful appointment booking & confirmation tool …….designed specifically for the Medical Community

2. Confirm-IT Confirm-IT2 CONFIRM-IT and CONFIRM-IT2 are advanced appointment confirmation products designed for small to medium businesses. Their unique design allow them to pay for themselves in a matter of days! They both provide appointment reminders while CONFIRM-IT offers a calendar to provide appointment booking and CONFIRM-IT2 interfaces with existing scheduling packages.

3. Confirm-IT/2 Medical Care Confirm-IT is an easy-to-use, robust appointment booking and confirmation system developed to increase productivity

4. Optometry General Medicine Dental Chiropractic Therapeutic Confirm-IT/2 Medical Care Confirm-IT addresses many Medical office environments

5. Confirm-IT/2 Medical Care 50% of ALL NO-SHOWS for appointments occur because they are simply forgotten This is LOST REVENUE! Yes, they will reschedule their appointment but your billable time is lost!

6. Confirm-IT/2 Medical Care Confirm-IT allows medical offices toincreaseefficiency and professionalism resulting in TOTAL PATIENT CARE Do you overbook today to make up for No-Shows? This results in unhappy patients sitting in your waiting room.

7. Confirm-IT/2 Medical Care Confirm-IT can remind patients of their appointment by a telephone call, email, text message or ALL THREE!

8. What Confirm-IT/2 Does Reduces Missed Appointments

9. What Confirm-IT/2 Does Replaces Costly & Ineffective Reminder Cards & Phone Calls

10. What Confirm-IT/2 Does Builds a Patient Database

11. What Confirm-IT/2 Does Eliminates Old Unreliable Approaches

12. What Confirm-IT/2 Does • By Appointments • By Patients • By Procedures • By Providers Only with Confirm-IT Tracks Performance

13. What Confirm-IT/2 Does Contacts Overdue Patients

14. What Else Confirm-IT/2 Does • Provides Live Service (if connected to telephone system-dial 0 to reschedule now) • Creates Patient Profile • Cancels Appointments • Provides Programmable Appt Reminder-per patient • Generates Employee Work Schedule • Creates Appointment Notes Only with Confirm-IT

15. What Confirm-IT/2 Does THE BOTTOM LINE! Increases REVENUES!

16. How Confirm-IT/2 Works Confirm-IT’s Client software resides on one or more of your existing PC’s Confirm-IT Calendar works with Windows 2000, XP and Vista And Confirm-IT’s Server Hardware does the rest of the work in the equipment room

17. Click here to advance to the Confirm-IT only slides (if you want to know more about Confirm-It’s calendar) Click here to advance to the Confirm-IT2 only slides (if you already have existing scheduling software)

18. Confirm-IT

19. What Confirm-IT Does Provides a Working Calendar

20. Using Confirm-IT Programming Confirm-IT’s calendar is easy with the 10 page setup Wizard

21. Using Confirm-IT Tell Confirm-IT the hours and days you’re open

22. Using Confirm-IT Enter your employees with the days and hours they work (numerous calendar views can be programmed)

23. Using Confirm-IT All of your procedures get entered and are identified by an unique color along with the procedure duration (adjustable per appointment)

24. Now you’re ready to open Confirm-IT’s calendar and begin booking appointments

25. Here’s a1 daycalendar view with appointmentsbooked under the appropriatedoctor

26. Here’s a2 daycalendar view with appointments booked under the appropriate doctor

27. Here’s a4 daycalendar view withappointments booked for 1 doctor

28. Confirm-IT’s reports are extremely helpful in telling you how your business is doing

29. See how many Biopsies the office did last week or all year. See which doctor is the busiest or see which patient saw you the most last month…it’s all so easy

30. Click on the Advanced Tab for more features The Patient Manager database stores all of the important information about your patients

31. The Calendar offers many programmable options to tailor Confirm-IT to your needs.

32. When a patient calls in, just click on an available appointment under the requested doctor.

33. Now enter the relevant appointment information Click Save and the appointment is booked An appointment box will open. Enter the first OR last name, OR address, OR zip code OR telelphone number. Confirm-IT will search your database and automatically enter all of the patient’s information.

34. Click on the Advanced Tab to view additional patient features. The Re-Schedule Reminder notifies the patient when it’s time to make another appointment. You set when (1 week, 20 days, 6 months), it’s your choice.

35. Dr. Brown just found out he has to be at the hospital tomorrow. No problem, simply tell Confirm-IT to cancel his appointments 1-Select the date 2-Click on Dr. Brown 3-Click activate

36. How Confirm-IT Works Appointments Booked Office Confirmed Home Confirmed From: The Health Care Specialists-You have a appointment May 15 at 5:00PM. To cancel please call the office at (212) 555-1212. Thank you. Confirmed Email Text Msg Confirmed Cell Confirmed Callouts Begin

37. How Confirm-IT Works Icons appear in each appointment box and tell you the status and type of confirmation Move your cursor over an appointment box to see additional information

38. Click here to resume the presentation Click here to advance to the Confirm-IT2 only slides (you already have an existing scheduling software)

39. Confirm-IT2

40. How Confirm-IT2 Works • There are many commercially available appointment scheduling software applications being used today. • Each of these applications must have some type of Database where the appointment information is stored. • Most applications have the ability to share this Database information.

41. How Confirm-IT2 Works • Confirm-IT2 only needs non-confidential appointment related information such as Appointment Date and Time, First Name, Last Name, Phone Number, Email.

42. How Confirm-IT2 Works • Confirm-IT2 actually builds its own internal Database based on the imported appointment related information.

43. How Confirm-IT2 Works • Manually or Automatically imports scheduled appointments data from popular file formats: • Comma Separated Data File (CSV) • Spreadsheet File (Excel, Fox Pro, Paradox) • Structured ODBC Database (Access etc.)

44. Appointment File containing First Name, Last Name Appointment Date and Time Phone Number, Email, Cell etc. Sue Hunt 10/30/08 10:30 am Joe Smith 10/30/08 1:00 pm Mary Jones 10/25/08 9:00 am How Confirm-IT2 Works Typical Business Operation With Confirm-IT2 Mary Jones 7/25/08 9:00 am Mary Jones 7/25/08 9:00 am On the existing scheduling system software, Jill books an Appointment: Local Area Network LAN of Office Mary Jones 7/25/08 9:00 am Appointments File Any new appointments or changes since the last time I checked? Today’s date is 7/18/08 so don’t send a reminder to Mary until 7/24 (one day before her appointment) Confirm-IT2 Server

45. Thursday July 24, 2008 11:05 AM 07/24/2008 12:01 AM 07/25/2008 09:00 AM Mary Jones mjones@aol.com 07/24/2008 10:01 AM07/25/2008 09:00 AMMary Jones (203) 366-4242 07/23/2008 10:11 AM 07/24/2008 09:00 AM 07/23/2008 10:10 AM07/24/2008 10:00 AM 07/23/2008 10:09 AM07/24/2008 09:30 AM 07/23/2008 10:08 AM 07/24/2008 09:00 AM 07/23/2008 10:07 AM07/24/2008 10:00 AM 07/23/2008 10:06 AM07/24/2008 09:30 AM 07/23/2008 10:05 AM 07/24/2008 09:00 AM 07/23/2008 10:04 AM07/24/2008 10:00 AM 07/23/2008 10:03 AM07/24/2008 09:30 AM 07/23/2008 10:02 AM 07/24/2008 09:00 AM 07/23/2008 10:01 AM07/24/2008 10:00 AM 07/23/2008 10:00 AM07/24/2008 09:30 AM How Confirm-IT2 Works Phone/Email reminders to Mary are shown on Jill’s main screen Today’s reminders are shown in Bold in Date/Time Confirmed

46. How Confirm-IT2 Works Appointments Booked Office Confirmed Home Confirmed Confirmed Email Text Msg Confirmed Cell Confirmed Callouts Begin

47. Click here to resume the presentation

48. How Confirm-IT/2 Works When Confirming Appts • Confirm-IT Can detect Busy, No Answer, Answering Machine/Voice Mail-plays appropriate message • Programmable choices (1 to confirm, 2 to cancel, 3 to repeat, 0 to reschedule) or just a reminder call • Confirmation Report • Calendar Icons Only with Confirm-IT

49. How Confirm-IT/2 Works Sample Messages • Appointment Confirmation Message Hello, this is “Office Name” calling to confirm your appointment on[Date]at[Time]. If you need to cancel this appointment please contact us at “Phone Number” to reschedule, thank you. • Appointment Confirmation Email/Text Message Subject:[Office Name]You have an appointment on[Date] at [Time]. To cancel call[Phone Number], thank you The messages can be recorded by you so they are in your voice, not a computer. Only the date and time are inserted by Confirm-IT.

50. How Confirm-IT/2 Works Confirm-IT Messages 1. Appointment Confirmation 2. Appointment Cancellation 3. Birthday 4. Office Closed • Entire Business • One Servce Provider 5. Inactive 6.Appointment Re-Schedule