Chapter 16 Information Technology and the Supply Chain Supply Chain Management (3rd Edition) Outline The Role of Information Technology in the Supply Chain The Supply Chain IT Framework Customer Relationship Management Internal Supply Chain Management Supplier Relationship Management
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Chapter 16Information Technology and the Supply Chain
Supply Chain Management(3rd Edition)
Supplier Relationship Management (SRM)
Internal Supply Chain Management (ISCM)
Customer Relationship Management (CRM)
Transaction Management Foundation (TFM)