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National Services Business Analysis and HL7

National Services Business Analysis and HL7. Martin Whittaker, Touchstone Consultancy Ltd martin@touchstone.uk.com. What are National Services?. Interaction between Spine and national systems Spine Services New Common Applications and Services Existing National Applications

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National Services Business Analysis and HL7

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  1. National Services Business Analysis and HL7 Martin Whittaker, Touchstone Consultancy Ltd martin@touchstone.uk.com Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

  2. What are National Services? • Interaction between Spine and national systems • Spine Services • New Common Applications and Services • Existing National Applications • Knowledge Sources Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

  3. Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

  4. What is Business Analysis? • Scope the domain • Agree scope with stakeholders (clinicians, DA, suppliers…) • Document business processes, including assumptions and issues • Define comms requirements • Hand over to comms team Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

  5. Domain Scoping • What business areas are included? • OBS/Schedules • Talk to stakeholders • Talk to DA Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

  6. Problems • Nobody has done this before • Speed • Detailed design in OBS • Confidentiality • Stakeholders have very different views Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

  7. Document Business Processes • The business processes don’t exist yet • Reality changes, eg • TMS maturing • PDS/NSTS situation Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

  8. Define Comms Requirements • How far can you assume the solution? • Messaging? • HL7 V3? • Data Dictionary vs HL7 codelists Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

  9. The Ideal Way • Fully-sorted design model • Two strands: • Commercial documents (OBS etc) • Design documents Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

  10. The Practical Way • Constraints • Political pressures • Confidentiality • NHS traditions • Result • OBS is design document • Consultation is limited Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

  11. Benefits • Speed • Political success • Commercial satisfaction Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

  12. Risks • Incomplete analysis • Incompatible solutions in different areas • Technical cul-de-sacs • Lack of clinician & staff consultation • Incomplete take-up • Lack of supplier consultation • Incompatible solutions • How proven is the solution? Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

  13. Successes • Contracts have been placed • A lot of work has been done • Most stakeholders happy Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

  14. What Happens Next? • Understanding of suppliers’ solutions • Proof of the pudding • HL7 approves the messages • Localisation??? Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

  15. “May you live in interesting times” Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

  16. Martin Whittaker, Touchstone Consultancy Ltd, martin@touchstone.uk.com

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