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Generational Differences in the Workplace: Yes, We Really Can All Work Together. Alan Cabelly Portland State University. Today’s Goals. Understand who the different generations are Focus on Gen X Focus on Millennials Feel what their differences mean

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generational differences in the workplace yes we really can all work together

Generational Differences in the Workplace: Yes, We Really Can All Work Together

Alan Cabelly

Portland State University

today s goals
Today’s Goals
  • Understand who the different generations are
    • Focus on Gen X
    • Focus on Millennials
  • Feel what their differences mean
  • Provide tools to increase our effectiveness
  • Enjoy the time
who are they
Who Are They
  • GI JOEs
    • Traditionalists
    • Pre 1946

Clothing

Hair

who are they5
Who Are They
  • BABY BOOMERS
    • Workaholics
    • 1946-1964

Clothing

Hair

who are they6
Who Are They
  • GENERATION X
    • Rebellious Youth
    • 1964–1982

Clothing

Hair

who are they7
Who Are They
  • MILLENNIALS
    • Controlled

and Indulged

    • 1982-2000

Clothing

Hair

who are they8
Who Are They
  • GI JOEs
    • Traditionalists
    • Pre 1946
  • MILLENNIALS
    • Controlled

and Indulged

    • 1982-2000
  • BABY BOOMERS
    • Workaholics
    • 1946-1964
  • GENERATION X
    • Rebellious Youth
    • 1964–1982
remember their parents
Remember Their Parents
  • Boomers’ Parents
    • Roaring ’20s, Great Depression, WW II
  • Gen Xers’ Parents
    • The Boring ’50s (Father Knows Best), the Tumultuous ’60s
  • Millennials’ Parents
    • Learned in the Quieter ’70s and ’80s
life changing events
Life Changing Events

CONSERVATIVE and LOYAL

  • GI Joes
    • Television and Radio, War and Cold War, Great Depression
  • Boomers
    • Civil Rights, Cuba, JFK, Viet Nam, Woodstock
  • Gen X
    • Aids, Challenger, Berlin Wall, PCs, Tech Bust
  • Millennials
    • 9/11, School Violence, Y2K, Reality TV

RADICAL and INVOLVED

SELF RELIANT and SKEPTICAL

OPTIMISTIC but SCARED

gen x
Gen X

Millennials

  • 1964 1982 1982 2000
gen x12
Gen X

Millennials

  • 1980 1984 1999
  • JAGGED, FUZZY LINE
generations

TRADITIONAL GENERATIONS

Generations

Midlife

(with Crisis)

(44-65)

Checkout

(66-87)

Young

Adulthood

(22-43)

Youth

(Birth to 21)

generations14

TODAY’S GENERATIONS

Generations

Revitalization

(Metamorphasis?)

(41-52)

Elder Career

(66-75 or more)

The Rest of Life

(76-100)

Elder Career

(66-75 or more)

Prime Career

Conclusion

(53-65)

Young

Adulthood

(18-30)

First Career

Transition

(31-40)

Young

Adulthood

(18-30)

Youth

(Birth to 18)

your challenge the splitting of the workplace
Your Challenge: the Splitting of the Workplace
  • Five Sub Generations in Today’s Workplace (18-75)
  • Two Sexes
  • Ethnic and Cultural Diversity
  • Language Diversity
stereotypes
Stereotypes
  • Understand them
  • Understand the reasons behind them
  • Break them
common views stereotypes of xers and millennials
Common Views (stereotypes) of Xers and Millennials

We believe they

  • are DISLOYAL
  • are ARROGANT (maybe)
  • have SHORT ATTENTION SPANS
  • won’t PAY THEIR DUES
  • need IMMEDIATE GRATIFICATION (yes, as feedback)
the truth
The Truth
  • Learned mostly from Boomers
  • Latchkey Kids With Blackberries
  • Scared Kids who will Pay Their Dues
  • Skeptical Kids who will Work Hard
  • Expect Recognition
  • Will Leave If Not Gratified
  • On-Line
  • Today’s Uncertain World Makes the ‘60s (my \'60s) Appear Tame
who are they19
WHO ARE THEY

GENERATION X MILLENNIALS

Independent Team Oriented

Pragmatic/ Optimistic/

Practical Idealistic

Subtle but Important

Self-reliant Self-inventive

Reject Rules Rewrite Rules

Use High Tech Assume High Tech

Latchkey Kids Overnurtured

Work Ethic

Live First, Work Second

who are they20
WHO ARE THEY

GENERATION X MILLENNIALS

Independent Team Oriented

Pragmatic/ Optimistic/

Practical Idealistic

Subtle but Important

Self-reliant Self-inventive

Reject Rules Rewrite Rules

Use High Tech Assume High Tech

Latchkey Kids Overnurtured

GI Joes, Boomers

Work First, Live Second

what happens at different ages
18-32 years old

Young

Adulthood

Kings and Queens in the Making

Amazing Potential, but for What?

Often Not “On Purpose”

Not Even They Understand Themselves

Frustrated and Frustrating

28-42 years old

First Career

Transition

Dreams Destroyed by the Tech Bust

Wondering About Their Purpose

Discovered That Smart Is Not Enough

Young Family

Serious; Striving for Career Stability

What Happens at Different Ages?
what to do with generation x
what to do withGeneration X
  • Get off My Back!
  • Respect and Value My Contributions
  • See Me for Who I Am
  • Allow Me to Learn; Boomers Taught Me
  • Generation X Is a Completely New Generation, Never Before Seen. The World Has Changed.
what to do with millennials
what to do with Millennials
  • Challenge Me
  • Give Me Personal Attention
  • Allow Me to Work in Groups
  • Improve the Technology
  • The Millennials Form a Completely New Generation, Never Before Seen. The World Has Changed.
common themes
Common Themes
  • BELONGING: Need to Make a Meaningful Contribution
  • LEARNING: Access to Info
  • INTREPRENEURSHIP: Freedom to Define Problems, Develop Solutions, and Produce Results
  • SECURITY: FEEDBACK FEEDBACK FEEDBACK! (not static performance appraisal)
  • WORLD CHANGE: Adjust Within Greater Economic Chaos
employment contract
Boomers

The Ties That Bind

Parent/Child

Gen X

Refused the Contract

Millennials

Ignore the Contract

No Longer

“Cradle to Grave”

2008 Contract: Egalitarian, Two Way, Quality Driven, Person Driven, Flexible

Creative Tasks and Schedules

Problem Solving

Diversity

Contribution to Society

Employment Contract
final comments
in 50 years: from

The Life of Riley

to Archie Bunker

to The Office and Dirty Jobs

Management Changes with the World

No “Cookie Cutters”

It’s Your Responsibility

Understand and Value the Individual

Discuss/Value Workplace Differences

LISTEN

Final Comments
resources
RESOURCES
  • MILLENNIALS RISING: THE NEXT GREAT GENERATION. Howe, Neil and William Strauss. Vintage Books, 2000
  • MANAGER OF CHOICE, Nancy Ahlrichs, SHRM, 2002
  • THE MILLENNIAL PRESENTATIONS, Central Piedmont Community College, 2004, http://inside.cpcc.cc.nc.us/planning/studies_reports/millennial_presentations.htm
  • MANAGING GENERATION X, Bruce Tulgan, Merritt, 1995
  • THE MANAGER’S POCKET GUIDE TO GENERATION X, Tulgan, HRD Press, 1997
  • MANAGEMENT CHALLENGES FOR THE 21st CENTURY, Peter Drucker, Harper Business, 1999
  • “STOP THE FIGHT,” Kruger & Mieszkowski, Fast Company, Sept. 1998
  • “THE COMING OF THE X MANAGERS,” Nancy Woodward, HRMagazine, March 1999
slide29
ALAN CABELLY, Ph. D., SPHRPortland State UniversityHuman Resource LeadershipEXECUTIVE AND CAREER COACHMANAGEMENT/LEADERSHIP COUNSELOR

Nationally Recognized Speaker

  • Workplace Balance and Your “Juggling Act”
  • Improving Working Relationships
    • Generational Differences in the Workplace
    • Diversity Training
  • Negotiation Strategies and Conflict Resolution
  • Authentic Leadership in the 21st Century

503/725-3789

[email protected]

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