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Beyond the Blackberry Where Wireless Goes from Here Brian DeMuy Director of Alliances and Mobile Solutions TELUS. Connections. Connection = Power. Today. How did we get here? Where are we now? So What?. 1983. 1987. 1996. First Commercial Cellular Networks.

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Presentation Transcript
slide1
Beyond the Blackberry

Where Wireless Goes from Here

Brian DeMuy

Director of Alliances and Mobile Solutions

TELUS

connections
Connections
  • Connection = Power
today
Today
  • How did we get here?
  • Where are we now?
  • So What?
a brief history

1983

1987

1996

  • First Commercial Cellular Networks
  • Motorola launches the DynaTac
  • Pop culture embraces cell phones
  • Wireless Data launched
  • RIM pagers launched
A Brief History

1979

speeds and feeds

Vehicle

EV-DO

Walk

Outside Campus

iDEN

Fixed

1XRTT

mobility

Walk

802.11g

802.11b

Within

Campus

Fixed/Desktop

1

5

10

mbps

0.1

data rate

Speeds and Feeds

Bluetooth

wireless lan networks
Wireless LAN Networks
  • Managed WLAN offering
    • Real-time, Remote Monitoring
    • Active Security IDS / IPS
    • Lower costs for term lease
  • Applications
    • Mobile Healthcare
    • Inventory Management
    • Security surveillance
    • Guest Services
    • VoWIFI
wimax
WiMAX
  • Private Spectrum
    • Rugged, Outdoor use
    • Permanent or temporary installations
  • Applications
    • Outdoor Campus Deployment
    • Airport, Oil & Gas, Mining, Field use
    • Municipal service delivery and enforcement
    • Emergency Service Management
    • Disaster Recovery Network
evolution of adoption
Evolution of Adoption

Plaything

Gadgets and Toys

Substitution

(BB instead of hotel dial-up)

Enhancement

Improved accessibility to customers

Transformation

T1 to your hand

Transparency

business value from speed mobility

2nd Wave

EVDO

1st Wave

1XRTT

2000

14

28

9.6

56

144

384

Speed, kbps

Alerts/Signals/SMS

Still Image Transfers

VPN Access

Database Access

Document Transfer

Low Quality Video

High Quality Video

Business Value from: Speed + Mobility

Source: Lucent & Boston University

value of business over wireless

Real Time

Organization

Business Value

of

Applications

CRM

E-commerce

PTX

SFA

SCM

ERP

Modeling

Internet

Simulation

E-mail

Research

Synchronization

Value of Business over Wireless
mortgage inspectors
Mortgage Inspectors
  • 4000 independent property appraisers
    • Paper forms and digital photos
    • Too many data entry errors
    • Too long to process appraisals

Solution:

Deployed custom forms to MS handheld:

    • Rules and validations
    • Photos
    • Appraisals Transmitted directly from the HH

Results:

  • Inspections reduced by 2 days
  • 90% reduction in follow-up visits
  • ~98% reduction in data error rates
healthcare
Healthcare
  • High costs of post-op wound care
  • Demand on facilities

Solution:

Pixalere Woundcare Solution:

    • Homecare workers can transmit photos in real time to physicians
    • Remote diagnosis
    • Treatment logged from source

Results:

  • Reduced drain on Emergency
  • Improved patient care
healthcare16
Healthcare
  • Homecare workers
  • Potentially dangerous situations

Solution:

Guardian Mobile Montitoring:

    • Coded “Panic” button relays GPS co-ordinates
    • Security firm handles the call
    • Worker can be pinpointed

Results:

  • Increased Safety
healthcare17
Healthcare
  • Homecare workers
  • Potentially dangerous situations

Solution:

Guardian Mobile Montitoring:

    • Coded “Panic” button relays GPS co-ordinates
    • Security firm handles the call
    • Worker can be pinpointed

Results:

  • Increased Safety
wireless branch
Wireless Branch

Solution:

  • TD working with TELUS for secure wireless LAN:
  • Kiosks
  • HH devices for specialists to circle branch floor
  • Wireless security cameras
  • RFID asset tracking

Results:

  • Faster response times
  • Cross selling (interactive kiosks)
  • Security (RFID asset tracking and wireless cameras)
machine to machine
Machine to Machine
  • Hidden world of wireless in business
    • ATMs
    • Pipeline monitoring
    • Vending machines
    • Parking meters
    • Security systems

MTU(s)

(Master Terminal Unit(s))

RTUs

Remote Terminal Units

Network

(wired, WiFi, Cell)

Network

(wired, WiFi, Cell)

Devices

5 keys to wireless
5 Keys to Wireless

1. Identify the problem to be solved

  • Better access to corporate systems?
  • Improved Customer Service?

An undefined problem has an infinite number of solutions.

5 keys to wireless22
5 Keys to Wireless

2. Engage your users

  • 80% of failed deployments are a result of user adoption issues
  • What sells in the boardroom may not work in the field
  • Make it personal - could be their most used tool
  • Involve user reps in:
      • Device selection
      • Application design/configuration
  • Encourage their ownership of the solution
5 keys to wireless23
5 Keys to Wireless

3. Start Small

  • Set measurable goals and MEASURE!
  • “seed” devices
  • Use pilots or trials
  • Keep payback periods short and attainable
  • Encourage experimentation
      • Applications are often discovered
5 keys to wireless24
5 Keys to Wireless

4. Look for Proof

  • Go with proven vendors
  • Do not settle for “presentation ware” – see it working!
  • Get production references
5 keys to wireless25
5 Keys to Wireless

5. Make a Move

  • Don’t worry about “futureproofing” – you can’t
  • Benefits will arrive before the technology changes
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