Managing Individual Differences & Behavior. Supervising People as People. First law of human behavior: “People are different. What one person considers a golden opportunity another considers a threat.”. Perception. Process of interpreting and understanding one’s environment
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Managing Individual Differences & Behavior
Supervising People as People
How we gather information about the social world--about peoples’ behavior, moods, motives, and traits
Similar to object perception, but
Why did they do that?
Relatively stable, unique set of traits and attributes that that give a person his/her identity and determine his/her preferences and behavior.
Why consider personality?
(Hendrie Weisinger, “Emotional Intelligence at Work” (Jossey-Bass, 1998).