Appreciative Inquiry. A Revolution in Change. * View Notes for speaking note suggestions Contact Debbie Morris at [email protected] New Challenges Require New Thinking First.
“The world we have made as a result of the level of thinking we have done thus far creates problems we cannot solve at the same level of thinking at which we created them” – Albert Einstein
Error leads to death
Life is an accident, one of many random events
Must dominate, control
Things exist outside me in a fixed, independent state
The great machineDarwin’s Unfortunate Legacy
- critical thinking - critiquing
- adversarial thinking - confrontation
- testing one viewpoint against the other to find the strongest
- presenting our views and arguing strongly for them
- debating forcefully to influence others
Our image of the
future drives our
Studies of pre and post operative
patients. Difference in recovery
between positive and negative
Change a teacher’s image of a
student, and their behavior changes
toward the student, improving
Vivid visualization of one’s performance guides physical performance. Speed of learning when only correct images are reviewed.
Help someone construct an
image of how something might
happen, and it drives behavior
which creates a change
in that direction
The study of problems creates an increase in number & severity of problems. But opposite also occurs.
What to fix survival
Underlying grammar = problem, symptoms, causes, solutions, action plan, intervention
Breaks things into pieces & specialties, guaranteeing fragmented responses
Slow! Takes a lot of positive emotion to make real change.
Assumes organizations are constellations of problems to be overcome
What to grow
New grammar of the true, good, better, possible
“Problem focus” implies that there is an ideal. AI breaks open the box of what the ideal is first.
Expands vision of preferred future. Creates new energy fast.
Assumes organizations are sources of infinite capacity and imaginationComparison to Problem Focus
Organizations work best when they are vibrant, alive and fun. You know, when the "joint is jumping!" You can sense that the spirit of the organization is vital and healthy and that people feel pride in their work. Everyone builds on each other's successes, a positive can do attitude is infectious and the glow of success is shared. What's more, this positive energy is appreciated and celebrated so it deepens and lasts.
1. Tell me about a time when you experienced positive energy that was infectious. What was the situation? What created the positive energy? How did it feel to be a part of it? What did you learn?
2. If positive energy were the flame of the organization, how would you spark it? How would you fuel it to keep it burning bright?
Decide What to Learn About
Envisioning what might be; shared images for a preferred future
Sustaining the Change
(What you Want More of)
Finding innovative ways to create that future; Breakthrough propositions