1 / 28

Data Use: User Support

Data Use: User Support. March 18 – 20, 2014 Corey Chatis, SLDS State Support Team Maddie Fromell, SLDS Program Kristin Wolff, WDQI Technical Assistance Provider. Essential Questions. How do you know what your users’ needs are? How do you know how well you are meeting your users’ needs?

Mercy
Download Presentation

Data Use: User Support

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Data Use: User Support • March 18 – 20, 2014 • Corey Chatis, SLDS State Support Team • Maddie Fromell, SLDS Program • Kristin Wolff, WDQI Technical Assistance Provider

  2. Essential Questions • How do you know what your users’ needs are? • How do you know how well you are meeting your users’ needs? • How do you identify the areas in which you could increase or improve your user support? • How do you address those areas?

  3. Session Goals for Each State Team • Identify the strengths and areas in need of improvement of your state’s user support strategy and implementation • Determine best practices from other states you would like to implement • Garner feedback from other states on how to address your biggest user support challenge • Detail action steps to incorporate those best practices and feedback into your work (continued during state team planning sessions)

  4. Agenda Introductions Overview of User Support Activity #1: Assess current user support strategy and implementation Gallery Walk and Break Activity #2: Consultancy Wrap up State Team Reflection

  5. Introductions

  6. Overview of • User Support

  7. Overview of Relationships

  8. Why Data use? Data Use is one of three focus areas of the SLDS grant program and related technical assistance Widespread, effective use of the data from SLDS to inform decisions and change behaviors is the ultimate measure of success large images

  9. Data use Framework Data Use Framework contains a generalizable approach to help ensure effective, widespread data use from planning through sustainability Additional resources (full framework, publication overview, self assessment tool, etc.) available in Public Domain Clearinghouse on GRADS website, nces.grads360.org large images

  10. Data use Framework • Identificationof Uses • Stakeholder Engagement • Identification & Prioritization of Users • Products/Resources • Vision & Goals • Delivery large images • Evolution & Sustainability • User Support

  11. Data Use Framework: Support User support • How will users know how to use the system? • How will users understand the data provided by the system? • How will users know what to do with the data provided by the system?

  12. Data Use Strategy: support User Support: How will users know how to use the system? Create a multi-pronged training plan • Tailor training delivery mechanism and content to specific roles • In-person, webinars, on-line recordings • Documentation vetted by end users Identify and communicate points of contact (help) for users Couple system training with data training

  13. Data Use Strategy: support User Support: How will users understand the data provided by the system? Importance of metadata and context How to identify other data needed to complete the picture Tailor data literacy training to specific roles • Content • Means of delivery Provide venues for like roles to learn together and from each other Bridge pre- and in-service for educators and administrators

  14. Data Use Strategy: support User Support: How will users know what to do with the data provided by the system? Translating knowledge into action. Having more evidence ≠ knowing what to do differently Data as a support for broader policy and program efforts Provide means for collaborative action among like roles Highlight and disseminate tangible examples of how data are being used by their colleagues SLDS team partnership opportunities: • Partner with program areas within your agency (e.g., professional development, content area programs) • Partner with other agencies, postsecondary institutions, nonprofits, etc. that already work with your users and share your end goals

  15. Data Use Framework: Support(continued) Evolution and Sustainability • How do we continue to support users and their needs as they expand and evolve? • How do we make the system an essential resource for users? • How do we ensure we have the resources to continue meeting users’ needs?

  16. Data Use Strategy: support Evolution and Sustainability: How do we continue to support users and their needs as they expand and evolve? Stay on top of policy and program changes – make the SLDS the go-to information resource Establish ongoing feedback mechanisms for key user groups • New resources • Improvements to existing resources Collect, disseminate, and act on usage metrics Develop a SLDS overview package for new leadership and legislators

  17. Data Use Standards Work Group (DUSWG)

  18. DUSWG Product The essential knowledge, skills, and professional behaviors required by teachers and administrators to effectively use data to inform instructional and programmatic decisions. Objectives and Goals • Objectives: (1) to reduce states’ burden in developing data literacy/use trainings from scratch; (2) to inform and improve the articulation between pre- and in-service training for teachers and administrators • Goal: To increase the effective use of data by teachers and administrators to support student learning and success State Members • 28 members; 13 states represented • K-12, Postsecondary (educator preparation), and P-20W representatives Timeline • Full draft completed by and presented at STATS-DC conference in July 2014

  19. Activity #1: Assess current user supportstrategy and implementation

  20. Gallery Walk and Break

  21. Gallery Walk and Break Review each state team’s effective aspect and: Note those that you may want to adopt in your state (you may want to use the Reflection Tooltemplate) Keep them in mind for the Consultancy activity You have 25 minutes total for the gallery walk and the break.

  22. Activity #2: Consultancy

  23. Activity #2 Locate your template from Activity #1 Move to your assigned table Review the instructions for your grouping: 2 or 3 state teams

  24. Wrap Up

  25. State Team Reflection

  26. State Team Reflection Using the Reflection Tool, note what you learned from the session that you would like to implement in your state. Consider: Ideas or issues that arose during Activity #1 States’ effective practices from the Gallery Walk The feedback you received during the Consultancy

  27. Contacts Contact information: Corey Chatis, corey.chatis@sst-slds.org Maddie Fromell, maddie.fromell@ed.gov Kristin Wolff, kwolff@thinkers-and-doers.com

  28. Additional Resources For more on Data Use, see: • Developing a Data Use Strategyhttp://nces.ed.gov/programs/slds/pdf/data_use_strategy.pdf

More Related