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The Job Interview. A guide to public safety careers. OBJECTIVE. To assist potential interview candidates in successfully navigating the preparation and conduction of the Fire Recruit job interview in a logical, organized sequence of preparation techniques. CLASS ORGANIZATION.

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Presentation Transcript
the job interview

The Job Interview

A guide to

public safety

careers

objective
OBJECTIVE
  • To assist potential interview candidates in successfully navigating the preparation and conduction of the Fire Recruit job interview in a logical, organized sequence of preparation techniques
class organization
CLASS ORGANIZATION
  • Length of class
  • Breaks
  • Homework
getting started
GETTING STARTED
  • Know yourself!
  • Three Types of Skills
    • Adaptive Skills
    • Transferable Skills
    • Job Related Skills
adaptive skills
Adaptive Skills
  • Personality Traits
  • Basic personality traits to survive
  • Most of these traits are not taught
  • Considered “soft skills”
  • Employer’s value
  • Potential to develop
adaptive skills6
Adaptive Skills
  • Personal History Questionnaire
  • Resume
  • Education
  • Training
  • Experience
adaptive skills7
Adaptive Skills
  • Personal Traits Questionnaire
  • Describe Yourself (5 Adjectives)
  • Strengths/Weaknesses
  • Success Factors
adaptive skills8
Adaptive Skills
  • Accomplishments
  • Goals
  • Initiative
  • Communication
  • Listening
  • Speaking
  • Body Language
  • Honesty
  • Integrity
  • Work Ethic
  • Consistency
  • High Self Esteem
  • Motivated
  • Pride
  • Team Player
  • Handles Pressure
  • Decisive
  • Mature Attitude

Success

Factors

transferable skills
Transferable Skills
  • General skills useful in any job
  • Good writing skills
  • Good language skills
  • Ability to organize
  • Time management
      • (Ability to prioritize)
  • Relate all skills to Public Safety
job related skills
Job Related Skills
  • Mechanical and manipulative skills
  • Physical skills
  • Skills may overlap –
    • process the information -
    • then apply information
  • Example: Learn rescue tool
    • Learn parts & maintenance
    • Put in operation & use
  • Department Research
    • Web Site
    • Mission Statement
    • Job Description
first impression
FIRST IMPRESSION
  • Image
  • No cell phone
  • Jewelry
  • Tattoos – Policy
  • Piercings

GOOD:

NOT SO GOOD:

first impression12
FIRST IMPRESSION
  • Body Image
  • Shoulders back
  • Keep head erect
  • Do not fold arms
  • Do not cross legs
  • Legs close together
  • Posture slightly forward
first impression14
FIRST IMPRESSION
  • Your actions
  • Handshake all panel members
  • Make eye contact
  • All within moderation
  • Gestures non-distracting
  • Gestures only to enhance statements
first impression15
FIRST IMPRESSION
  • Smile!
  • Attentive eye contact
  • Nod your head affirmatively
  • Demeanor displays controlled energy
  • Non verbal feedback communicates
  • 60% of your message
first impression verbal
FIRST IMPRESSION - Verbal
  • Verbal
  • Project your voice in conversation tone
  • Articulate clearly, do not mumble
  • Pause for emphasis
  • Ask for clarification
  • If necessary ask to repeat question
  • Pace – people often talk fast when nervous
  • Hear It
  • Understand It
  • Answer It (briefly, non-damaging)
  • Relate It (answer underlying question)
  • Know yourself!
first impression active listening
FIRST IMPRESSION - Active Listening
  • Active listening = attentive to what is said
  • Don’t be distracted, your mind will wander
  • Don’t try to read what panel is writing
  • Disregard appearance of the panel
  • Listen objectively, don’t analyze
  • Understand what is being asked
  • Let interviewer finish speaking,

…then pause, formulate, and answer

get ready
GET READY
  • Read the entire job announcement
  • Read the entire interview letter (make notes)
  • Recheck time, location, directions, parking, apparel, and items to bring
  • Practice your interview in the mirror
  • Practice mock interviews with a credible source
  • Video, audio recording
the interview
THE INTERVIEW
  • Difficult Interview Situations
  • Present flexible open view of future
  • Test –
    • Commitment
    • work ethic
    • goal setting ability
  • Negative Traits – turn positive
morality eeo situational questions
Morality/EEO Situational Questions
  • EEO = Equal Employment Opportunity
  • What is the law?
  • What is the EEO policy?
  • Zero tolerance – 100% response
  • Moral obligation
  • Initiate, Isolate, Identify, Investigate, Inform
    • The 5 “I”s
direct orders
Direct orders
  • Don’t be lead
  • Understand Chain-of-Command
  • Know current related events
    • Fire Service world
    • Regionally
    • Nationally
budget
Budget
  • Safety
  • Training
  • Maintenance
  • Cost Effectiveness
  • Obligation to Citizens
  • Customer Service
slide23

INTERVIEW QUESTIONS?????Your interview will be conducted without regard to your age, marital status, ethnic origin, sexual preference, gender or other protected classes.

  • When responding to the questions, focus on your skills, abilities and education which has prepared you for the position (i.e. for fire recruit when interviewing for fire recruit).
  • Help the interview panel to understand your passion and why you chose firefighting as a career.
  • If you need any accommodation for any disability, please contact City Personnel (236-6400) and request it before the interview or testing process. Do not discuss your request with Fire-Rescue Department personnel.
post interview
POST INTERVIEW
  • Write down the questions asked

after you leave the building in private

  • DO NOT DISCLOSE QUESTIONS
  • Write down your questions and answers
  • Write down how you would like to have answered
website resources
Website Resources
  • www.sandiego.gov/empopp
  • www.firecareers.com
  • www.miramarcollege.net
  • www.swc.cc.ca.us
  • www.palomar.edu
other resources
Other Resources
  • Job Interviews That Get You Hired, Learning Express, Learning Express, LLC. 2006
  • Next Day Job Interview, Michael Farr, JISTS Works Publishing, Inc., 2005
  • Hire Me, Roy J. Blitzer, EP Entrepreneur Press, Media Inc., 2006
  • Interviews for Success, 8th Ed, Caryl and Ron Krannich Ph.Ds., Impact Publications, 2003
handouts
HANDOUTS
  • INTERVIEW/RESUME PREPARATION
  • A POSITIVE IMAGE OF YOURSELF
  • FIRE RECRUIT INTERVIEW –
    • PRACTICE QUESTIONS
    • HYPOTHETICAL SITUATION QUESTIONS
  • CITY OF SAN DIEGO
    • APPLICATION & TESTING GUIDE
ad