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CALL US : 1-877-587-1877
Printing is too slow.
Ink and/or toner costs too much.
Windows is sending print jobs to the wrong printer.
My prints are too light, too spotty, or have horizontal lines.
My printer says my ink cartridge is empty. I think it's lying.
My wireless printer is too slow.
I use re manufactured or refilled ink cartridges, and my prints look
I don't know how to fit more text on one page. How do I do it?
My paper tray is flimsy.
If you are having problems with your printing, we have the solution. Here's how to solve
some of the most common difficulties.
Printers can run reliably for many years and thousands of prints, but often they do not.
Why is this? Sometimes it is as simple as over or under use. Many home users simply
don’t use their ink jet printers often enough and this can lead to problems with dried up
ink blocking the nozzles. A two-week holiday can ruin a set of ink cartridges.
Over use is less common, but it can happen in busy offices with shared printers. Paper
clips, rubbers, hair bands and other objects fall into printers and cause paper jams
surprisingly often. Here are some useful problems and solutions to keep your printer
There are numerous possibilities, so start with the basics, such as checking to see whether
there is an error message/warning light on the printer, making sure there is paper in the tray,
the ink cartridges aren’t empty, the USB cable is plugged in or the printer is connected to the
Wi-Fi network. If it is a wireless printer, try using a USB cable instead.
Sometimes old printer drivers are still installed and set as the default printer. Open the Control
Panel, Devices and Printers, right click the printer to use and set it as the default. Make sure
that the correct printer is selected in the program you are printing from.
Microsoft has a printing troubleshooter that can help to identify problems. Click the Fix it button,
download and run the program, then follow the steps in the wizard. You can also open the
Control Panel, Devices and Printers, right click the printer icon and select Troubleshoot. It
doesn’t always help, but it’s worth trying. HP has a Print and Scan Doctor to identify problems,
and Canon has lots of great videos on its website – click your printer model and then click the
Troubleshooting videos link.
Solve common printing problems: My printer tells me to replace the
Printers warn that the ink is running out before it actually does. In a busy office it might run dry
in an hour, but a home user only printing only occasionally could find that it lasts another couple
of weeks. Order new cartridges as soon as the message appears, but don’t install them until it
either stops printing or the colours fade.
This is a useful feature in offices where a printer is shared among many people and it separates
one print job from another. It’s irritating if you are the only user through. Open Devices and
Printers in the Control Panel, right click the printer and select Printing Preferences. If you can’t
see an option to enable/disable separator pages, right click the printer and select Properties or
double click it. With HP, for example, you double click the icon, double click Customise your
printer, and select the Advanced tab. There’s a Separator button to configure the option
Solve common printing problems: Print quality is poor.
The nozzles on ink jetkjet printer heads can become blocked causing horizontal streaks on prints
and poor or wrong colorsours. Cleaning the print heads can solve the problem. The procedure
varies from printer to printer and there may be an option on the printer control panel or in the
printer software on the computer. You might need to look this up in the manual. With an HP ink
jet for example, there is a Start screen app for Windows 8 users and this has a Maintenance
button. Click it and you can clean the print heads or align them. Head cleaning kits are available
(amzn.to/1pcwm6p) although you should compare it to the cost of a new cartridge.
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