zDesk – VDI Solutions provider in the Healthcare Industry

1. zDesk – VDI Solutions provider in the Healthcare Industry The Covid 19 has made all the companies to work from home as per the government’s mandate. During this pandemic, zDesk, which provides Virtual Desktop Infrastructure Solutions has ensured to continue business with the clients. zDesk is a Daas ( Desktop-as-a-service) model which provides VDI solutions to the remote users. All the key components are in-built in this platform. It delivers the information with great efficiency to their end-users. zDesk is a customizable platform with a completely visual interface which is mostly used in the healthcare industry. In other VDI solution, the components are not integrated and are part of a multi-layered architecture, which involve various complexities, whereas zDesk is a simple zero layer architecture without third-party vendors or software providers, making it easier for the users. At BronxCare Health System, zDesk was adopted to address problems such as - Ageing desktops that broke down frequently, security risks & poor user experience in hospitals. According to their CIO, zDesk was a boon during this pandemic, as it requires little maintenance. zDesk also delivered tremendous performance improvements. At Premier Inc., zDesk replaced the legacy VDI solution to resolve issues like the performance and availability issues, mounting productivity issues resulting in financial impacts, mandate to move processes offshore. zDesk also helped to secure sensitive data in the healthcare industry & provided secure access to email and other applications for the new employees. Cost benefits through zDesk: Reduced infrastructure costs Almost no moving parts, therefore, reduced chances of failures Simplified infrastructure and increased user density per server reduce the total cost of ownership Reassigning full-time staff to handle other responsibilities Eliminating resource-related costs 1

2. Security assurance Healthcare industry in the time of pandemic: The pandemic has led to the expansion of the telehealth services in the healthcare industry with the government’s support. During this time of pandemic where social distancing is of prior importance, VDI enables remote monitoring of patients in isolation wards. VDI is going to be more credible in this digital era. 2