Consumer Trends, Libraries and Constant Change . Dodie Ownes Information Services Consultant Presented at the Colorado Association of Libraries Conference 2007 Nov. 10, 2007 [email protected] TRENDS – moving in a new direction. Shift, turn, revolve, bend, incline, extend
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TOP 25 Librarian Bloggers
Local media coverage
Co-market with local cultural institutions
Ask them what they want – hours, staff, collection, programs?
Make your presence known and inviting
Library Web site must be patron-friendly; landing page must be informative
Staff must be accessible and visible in the community
Host community groups as often as possibleDon’t wait ‘til they stop coming to you!
Godin, Seth. The big red fez; how to make any Web site better. 2002
Johnson, Lisa. Mind your x’s and y’s; satisfying the cravings of a new generation of consumers. 2006
Kazanjian, Kirk. Exceeding customer expectations. 2007
McConnell, Ben. Citizen marketers. 2006
Underhill, Paco. The call of the mall. 2005
PW Daily e-newsletter
LJ Xpress weekly e-newsletter
LJ Academic e-newsletter
Bloglines – consolidate blogs
Free Range Librarian
Tame the Web
Lorcan Dempsey’s weblog
The Shifted Librarian
An Introduction to Public Librarianship - Edmund V. Corbett (1952)