Operations Management Waiting Lines. Example: A Deterministic System. Questions: Can we process the orders? How many orders will wait in the queue? How long will orders wait in the queue? What is the utilization rate of the facility?. A Deterministic System: Example 1.
CV = Standard Deviation / Mean
(Recall that in Example 1, no job needed to wait.)
The effect of variability: higher variability in inter-arrival times results in higher average # in queue.
What is the queue size?
What is the capacity utilization?