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Job Design . By: Amy Medica. What Will Be Covered . The topic The tools Brainstorming Inner workings How it works A real world example An exercise Summary. What is Job Design?.

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job design

Job Design

By: Amy Medica

what will be covered
What Will Be Covered
  • The topic
  • The tools
  • Brainstorming
  • Inner workings
  • How it works
  • A real world example
  • An exercise
  • Summary
what is job design
What is Job Design?
  • By using a variety of tools and techniques we try to find the best way to keep employees satisfied while maintaining as high as possible productivity, monetary or otherwise.
job design4
Job Design
  • What is the goal of Job design?
  • The goal is job satisfaction, it is the key to successful job design. Everything is contingent upon job satisfaction.
the topic
The Topic
  • We will engineer a job design by using previous work experiences.
  • We will briefly discuss the resistance to change. And discuss a few of the pros and cons of our actions.
the tools
The Tools
  • Job enlargement
  • Job rotation
  • Job enrichment
  • Skill variety
the tools cont
The Tools cont’
  • Task variety
  • Task significance
  • Compensation
  • Autonomy: level of freedom
  • Feedback: lucid communication on performance
brainstorming exercise
Brainstorming Exercise
  • Break up into groups of three to five people.
    • Designate a note taker.
    • Choose one person to speak for the group.
brainstorming cont
Brainstorming cont’
  • Discuss your past jobs, specifically those that you did not like.
    • Choose one job from the entire group that was or is most disliked.
    • That job is going to be the focal point of your brainstorming session.
brainstorming cont10
Brainstorming cont’
  • Use your imagination…
    • Why did you dislike this job?
    • What were some of the negative effects of working in an unsatisfying job?
      • i.e. absenteeism, tardiness, sub-par-productivity, depression, sore back, etc…
    • Did other employees feel the same way you did?
brainstorming cont11
Brainstorming cont’
  • How do you think your performance as well as those around you affected the company?
  • What did you like about this job?
    • Keep this in mind for later.
  • Narrow down your dislikes to list of four.
brainstorming cont12
Brainstorming cont’
  • Solutions to your dissatisfaction…
    • Brainstorm on some ideas that would improve this job?
    • Let your imagination flow; do not censor your ideas, creativity is key.
brainstorming cont13
Brainstorming cont’
  • Narrow down your ideas.
    • Discard the ideas that you all agree are not usable; use your best judgment.
    • Choose four ideas from these.
  • Compare your four solutions to your four dislikes.
    • Did you discover four solutions?
brainstorming cont14
Brainstorming cont’
  • Implementing your solutions, the pros and cons…
    • Discuss amongst yourselves how you are going to implement these changes.
    • Do you think you can design a satisfying job with this new information?
    • Will the employees accept your new idea?
    • What are some of the monetary and mental difficulties of implementation?
      • i.e. Learning curves will initially slow down production.
brainstorming cont15
Brainstorming cont’
  • Keep in mind your solutions as we go through the rest of the presentation.
    • At the end of the session we will compare your solutions with some of the Job Design topics that follow.
nuts and bolts
Nuts and Bolts
  • Job enlargement involves adding more tasks(variety), ideally the worker could do all the tasks involved. This keeps thing interesting.
  • Job rotation is exactly that. It requires skill variety.
nuts and bolts cont
Nuts and Bolts cont’
  • Job enrichment gives the employee more responsibility, thus creating a greater level of freedom or autonomy.
  • Compensation doesn’t play as large of a part in job satisfaction as we might think, but it does play a part. We want to be paid fairly, whether it is profit sharing, salary, commission, or piece rate.
how it works
How It Works
  • Plain and simple
    • A happy employee is a productive employee, satisfaction equals production.
  • It works by
    • Balancing the organization’s goal(s) with the employees wants and needs, thereby designing a job that creates job satisfaction, which should increase production (companies goal) and satisfy the employee.
a real world example
A Real World Example
  • Visioneering LLC is a new computer animation company with three employees. Each employee knows his or her specific job, however, they have been running into a few problems.
visioneering llc
Visioneering LLC
  • The problem
    • They all speak a different computer language, the language of their software.
    • Each employee is trained to use a particular piece of software. Jason knows how to do computer modeling using 3D studio. Ted knows how to use adobe premier. Christa knows a little of both, but most of her time is spent running the business.
    • Lack of concise communication stalls the work process.
visioneering llc21
Visioneering LLC
  • The solution
    • Have everyone trained on all the software, job enlargement.
  • What changed?
    • The first noticeable change wasn’t clearer communication, although that was solved. What really took them by surprise was how much quicker they could get a project done.
    • They now had more immediate access to information.
visioneering llc22
Visioneering LLC
  • If Jason couldn’t figure out how to do something with the software he could easily ask Christa or Ted; between the three of them they rarely had to take the time to search reference books, or the internet, which takes considerable amounts of time.
  • If a project needed more computer animation they could all work on it.
  • This balanced the work load, and kept one person from feeling like they are doing all the work.
visioneering llc23
Visioneering LLC
  • Now they each have a greater appreciation for what the others do, job enrichment.
  • Collaboration has helped move from one part of a project to another with greater efficiency.
  • Due to their greater efficiency they no longer have as much stress about deadlines.
an exercise
An Exercise
  • Find one thing in your life that you wish you could do better or more often then apply one or two of the job design tools to it.
  • For example, Sarah likes the idea of being able to play the guitar. She has tried teaching herself in the past, now her guitar has become a dust collecting device.
  • A few things she didn’t have in the past were variety, feedback, and enrichment.
  • A few simple changes and she was on her way again.
    • First, she joined with a few friends who play the guitar; They get together every Thursday evening.
    • Second, her friends show her new things to try; This variety keeps things fresh and exciting.
    • Third, she has more motivation to practice throughout the week because she wants to share her improvements with her friends.
    • Fourth, their feedback as well as her feedback make learning the guitar that much more enriching, enrichment through praise and results.
  • Take this exercise home and put it to work; Try it for yourself.
  • What does it all get back to?
    • Employee satisfaction…
    • Successful job design will take into account:
      • Skill variety/job rotation
      • Task variety/job enlargement
      • Task significance/job enrichment
      • Autonomy/job enrichment/freedom
      • Feedback/cooperation
  • How do these job design tools fit in with your brainstorming solutions?
  • Discuss…