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Job Design . By: Amy Medica. What Will Be Covered . The topic The tools Brainstorming Inner workings How it works A real world example An exercise Summary. What is Job Design?.

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Job design l.jpg

Job Design

By: Amy Medica


What will be covered l.jpg
What Will Be Covered

  • The topic

  • The tools

  • Brainstorming

  • Inner workings

  • How it works

  • A real world example

  • An exercise

  • Summary


What is job design l.jpg
What is Job Design?

  • By using a variety of tools and techniques we try to find the best way to keep employees satisfied while maintaining as high as possible productivity, monetary or otherwise.


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Job Design

  • What is the goal of Job design?

  • The goal is job satisfaction, it is the key to successful job design. Everything is contingent upon job satisfaction.


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The Topic

  • We will engineer a job design by using previous work experiences.

  • We will briefly discuss the resistance to change. And discuss a few of the pros and cons of our actions.


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The Tools

  • Job enlargement

  • Job rotation

  • Job enrichment

  • Skill variety


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The Tools cont’

  • Task variety

  • Task significance

  • Compensation

  • Autonomy: level of freedom

  • Feedback: lucid communication on performance


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Brainstorming Exercise

  • Break up into groups of three to five people.

    • Designate a note taker.

    • Choose one person to speak for the group.


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Brainstorming cont’

  • Discuss your past jobs, specifically those that you did not like.

    • Choose one job from the entire group that was or is most disliked.

    • That job is going to be the focal point of your brainstorming session.


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Brainstorming cont’

  • Use your imagination…

    • Why did you dislike this job?

    • What were some of the negative effects of working in an unsatisfying job?

      • i.e. absenteeism, tardiness, sub-par-productivity, depression, sore back, etc…

    • Did other employees feel the same way you did?


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Brainstorming cont’

  • How do you think your performance as well as those around you affected the company?

  • What did you like about this job?

    • Keep this in mind for later.

  • Narrow down your dislikes to list of four.


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Brainstorming cont’

  • Solutions to your dissatisfaction…

    • Brainstorm on some ideas that would improve this job?

    • Let your imagination flow; do not censor your ideas, creativity is key.


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Brainstorming cont’

  • Narrow down your ideas.

    • Discard the ideas that you all agree are not usable; use your best judgment.

    • Choose four ideas from these.

  • Compare your four solutions to your four dislikes.

    • Did you discover four solutions?


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Brainstorming cont’

  • Implementing your solutions, the pros and cons…

    • Discuss amongst yourselves how you are going to implement these changes.

    • Do you think you can design a satisfying job with this new information?

    • Will the employees accept your new idea?

    • What are some of the monetary and mental difficulties of implementation?

      • i.e. Learning curves will initially slow down production.


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Brainstorming cont’

  • Keep in mind your solutions as we go through the rest of the presentation.

    • At the end of the session we will compare your solutions with some of the Job Design topics that follow.


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Nuts and Bolts

  • Job enlargement involves adding more tasks(variety), ideally the worker could do all the tasks involved. This keeps thing interesting.

  • Job rotation is exactly that. It requires skill variety.


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Nuts and Bolts cont’

  • Job enrichment gives the employee more responsibility, thus creating a greater level of freedom or autonomy.

  • Compensation doesn’t play as large of a part in job satisfaction as we might think, but it does play a part. We want to be paid fairly, whether it is profit sharing, salary, commission, or piece rate.


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How It Works

  • Plain and simple

    • A happy employee is a productive employee, satisfaction equals production.

  • It works by

    • Balancing the organization’s goal(s) with the employees wants and needs, thereby designing a job that creates job satisfaction, which should increase production (companies goal) and satisfy the employee.


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A Real World Example

  • Visioneering LLC is a new computer animation company with three employees. Each employee knows his or her specific job, however, they have been running into a few problems.


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Visioneering LLC

  • The problem

    • They all speak a different computer language, the language of their software.

    • Each employee is trained to use a particular piece of software. Jason knows how to do computer modeling using 3D studio. Ted knows how to use adobe premier. Christa knows a little of both, but most of her time is spent running the business.

    • Lack of concise communication stalls the work process.


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Visioneering LLC

  • The solution

    • Have everyone trained on all the software, job enlargement.

  • What changed?

    • The first noticeable change wasn’t clearer communication, although that was solved. What really took them by surprise was how much quicker they could get a project done.

    • They now had more immediate access to information.


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Visioneering LLC

  • If Jason couldn’t figure out how to do something with the software he could easily ask Christa or Ted; between the three of them they rarely had to take the time to search reference books, or the internet, which takes considerable amounts of time.

  • If a project needed more computer animation they could all work on it.

  • This balanced the work load, and kept one person from feeling like they are doing all the work.


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Visioneering LLC

  • Now they each have a greater appreciation for what the others do, job enrichment.

  • Collaboration has helped move from one part of a project to another with greater efficiency.

  • Due to their greater efficiency they no longer have as much stress about deadlines.


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An Exercise

  • Find one thing in your life that you wish you could do better or more often then apply one or two of the job design tools to it.

  • For example, Sarah likes the idea of being able to play the guitar. She has tried teaching herself in the past, now her guitar has become a dust collecting device.

  • A few things she didn’t have in the past were variety, feedback, and enrichment.


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Exercise

  • A few simple changes and she was on her way again.

    • First, she joined with a few friends who play the guitar; They get together every Thursday evening.

    • Second, her friends show her new things to try; This variety keeps things fresh and exciting.


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Exercise

  • Third, she has more motivation to practice throughout the week because she wants to share her improvements with her friends.

  • Fourth, their feedback as well as her feedback make learning the guitar that much more enriching, enrichment through praise and results.

  • Take this exercise home and put it to work; Try it for yourself.

  • What does it all get back to?

    • Employee satisfaction…

    • Successful job design will take into account:

      • Skill variety/job rotation

      • Task variety/job enlargement

      • Task significance/job enrichment

      • Autonomy/job enrichment/freedom

      • Feedback/cooperation


  • Summary l.jpg
    Summary

    • How do these job design tools fit in with your brainstorming solutions?

    • Discuss…


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