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Convenient for citizens due to online payment options. Cost reductions for services offered by leveraging existing technology and streamlining business processes ...

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common payment service

Common Payment Service

In Partnership for Success

Office of State Controller

Office of Information Technology Services

common payment service2
Common Payment Service

Service Sponsors

Office of State Controller

Office of Information Technology Services

Objective

To enable State agencies and local governments to process financial transactions via a statewide enterprise solution.

Or

Government Without Red Tape

common payment service3
Common Payment Service

Benefits

  • Convenient for citizens due to online payment options
  • Cost reductions for services offered by leveraging existing technology and streamlining business processes
  • Improved cash flow management
  • Common electronic payment infrastructure that facilitates both credit card and ACH (Automated Clearing House) transactions (debit card, account drafts)
common payment service4
Common Payment Service

Service Offerings

Citizens have the option of making payments via:

  • Credit Cards
  • Electronic Funds Transfer(EFT)/Automated Clearing House (ACH)

Citizens may access these services via:

  • Web software applications (Internet)
  • Interactive Voice Response (Phone: Future)
slide5

Available Options via the Common Payment Service “Engine”

Credit Card

SunTrust Merchant Services Real-Time Transaction-Based

My Merchant View Online Reports

WEBInvision Online Reports

Wachovia Treasury Services Batch Processing

Standard Online Reports

Bank Draft

ACH/EFT

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Available Methods via the Common Payment Service “Engine”

Web Application

SunTrust Merchant Services Real-Time Transaction-Based

Customer Service

My Merchant View

Online Reports

Interactive Voice Response (Future)

Mainframe Applications

WEBInvision Online

Reports

Wachovia Treasury Services Batch Processing

Standard Online Reports

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Common Payment Service

Utilization by

State Agencies

  • Personal and Corporate Income Tax Payments
  • Direct Deposit of State Income Tax Refunds
  • Vehicle Registration Renewal
  • Hunting and Fishing Licenses
  • Inter-Agency Fund Transfers
  • Agency-Local Government Fund Transfers
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Common Payment Service

Utilization by

Colleges and Universities

  • Student Enrollment Application Fees
  • Student Parking Permits and Citations
  • Campus Cashier’s Office Services
  • Online Access to Student Accounts
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Common Payment Service

Potential Utilization by

Counties & Municipalities

  • Utilities Payments (Water, Sewer, Solid Waste)
  • Parking Tickets and Moving Violations Payments
  • Personal and Property Tax Payments
  • Vehicle Tax Payments
  • Business License Payments and Renewals
  • Building Permits
  • Parks and Recreation Reservations (Classes, Picnic Shelters)
  • Library Overdue Fines
  • Animal Control Fees
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Common Payment Service

Our commitment to you

  • Provide complete financial services for e-Government
  • Support state and local initiatives to provide government services
  • Consolidate transactions to ensure the lowest costs from financial institutions
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Common Payment Service

We do all this for you as your one-stop service provider

  • Connectivity
    • Minimal connectivity required (VPN, Connect Direct)
  • Resources
    • Automated processing for file transfers
    • Automated notification of processing results
    • Switch-over capabilities to secondary systems
  • Skills
    • We provide technical documentation and guidance for you to develop your interface to CPS
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Common Payment Service

We do all this for you as your one-stop service provider

  • We deal with the financial institutions, processors, and business partners.
  • We offer the means for you to develop your interfaces to Common Payment Service.
  • We provide the security necessary to protect sensitive financial information, both for storage and transmission.
  • We provide disaster recovery of your financial transactions through our Business Continuity Plan for mission-critical systems.
common payment service http www osc state nc us epp overview html
Common Payment Servicehttp://www.osc.state.nc.us/EPP/overview.html
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Common Payment Service

Online Payment Options

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Common Payment Service

Credit Card Payment Option

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Common Payment Service

ACH Payment Option

business management reporting wachovia s webinvision online reports include
Business Management ReportingWachovia’s WEBInVision online reports include
  • Transaction Search
    • Using various search criteria, such as date range and check number, this report displays transactions that have posted to their account.
  • Returned Items
    • This report displays the returned items received as of the previous day with detailed descriptions of each item.
  • Account Summary & Detail
    • This report displays balances and detail transactions for the previous business day.

For a demo CD of Wachovia’s WEBInVision product please contact Luke Harris ([email protected]) at the Office of State Controller.

business management reporting suntrust s my merchant view online reports include
Business Management ReportingSunTrust’s My Merchant View online reports include
  • Point of Sale
    • This report displays the sales for each line of business over a specific time period. Items displayed include batch reference number, submit date, terminal number, submitted and processed amounts, along with processed counts.
  • Single or Multiple Day Funding
    • This report displays reconciliation information as related to funds deposited to the customer’s bank account. Items displayed include bank account, routing/transit number, funding agency and amount.
  • Outlet Statement
    • This report displays the customer’s monthly statement. Items displayed include monthly deposits, discounts and adjustments, checking account transfers, and merchant interchange qualification summary (MasterCard and Visa interchange rate charges).

For more information concerning the details of SunTrust’s My Merchant View product please contact Luke Harris ([email protected]) at the Office of State Controller.

technical operations reporting common payment service online reports include
Technical Operations Reporting Common Payment Service online reports include
  • Settled ACH Files Report
    • This report displays summary information, including total amount and transactions, for files that have been transmitted.
  • Authorized Credit Card Transactions Report
    • This report displays detailed information for credit card transactions that have been successfully authorized.
  • Settled Credit Card Transactions Report
    • This report displays detailed information for credit card transactions that have been settled.

Access to these reports is secured and restricted only to each customer’s specific information.

please contact us
Please Contact Us…

For information about using this service:

Tom Hill, ITS Amber Young, OSC

Service Mgr, CPS Mgr, Central Compliance

919-431-1583 919-981-5481

For more information about this and other service offerings:

Gary Alexander, ITS John Barfield, OSC

Director, Enterprise Solutions Asst State Controller

919-981-5528 919-981-5470

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