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Product Update. Jeff Bond November 6, 2008. NETg Product Line Integration Now Virtually Completed. Interoperability of SkillSoft & NETg product lines NETg courses work on SkillPort SkillSoft courses and Books24x7 work on NETg’s two main LMS platforms NETg Live Learning working on SkillPort

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Product Update

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Product Update

Jeff Bond

November 6, 2008


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NETg Product Line Integration Now Virtually Completed

Interoperability of SkillSoft & NETg product lines

NETg courses work on SkillPort

SkillSoft courses and Books24x7 work on NETg’s two main LMS platforms

NETg Live Learning working on SkillPort

LMS unification

Best-of-breed functionality from NETg’s LMSs added to SkillPort

NETg LMS customer sites migrated to SkillPort

  • Target

    • Done (2007)

    • Done (2007)

    • Done (Mar 2008)

    • Done

    • Done

SkillSoft Canadian Perspectives 2008

2


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Continued Advancement of SkillSoft Product Lines

  • Expansion of new rich media content product lines

    • 50%+ growth of Leadership Development Channel titles

    • 100% growth new Business Impact & Challenge titles

  • SkillPort 7.0(coming early next year)

  • KnowledgeCenter Editor

  • Mobile content

    • Books24x7 On The Go™ site for mobile users

  • New Innovation Lab projects

  • Growth of core content product lines

    • 3,600+ new Books24x7 titles

    • 53% YOY growth of courseware build plan

  • (now 980+ total)

  • (now 100+ total)

SkillSoft Canadian Perspectives 2008


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2008 Build Plan Growth

Year-over-Year GrowthTitle Production for Key Content Categories

2008 Target2007 Actual

21% growth

20082007

17 % growth

20082007

111 % growth

38 % growth

SkillSoft Canadian Perspectives 2008


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Courses Currently in Development

  • PMBOK 4th Edition (Q4 or Q1)

  • Six Sigma Black Belt (new ASQ objectives)

  • Compliance

  • Procurement Integrity

  • Discriminatory Hiring Practices

  • Localized MS Office 2007 Coverage

    • French

    • German

    • Spanish

    • Italian

    • Chinese

    • Japanese

  • MCTS: Windows Server 2008

    • Configuring Active Directory (done)

    • Configuring Network Infrastructure (done)

    • Configuring Applications Platform Infrastructure (Nov)

    • Administration (Dec)

    • Enterprise Administration (early 2009)

  • MCTS: .NET Framework 3.5

    • covering 6 exams

  • Software Testing Foundation (ISEB & ISTQB-aligned)

  • CCNA Voice

  • CCNA Security

  • CCNA Wireless

  • CompTIA

  • Network+ 2008

  • Security+ 2008

SkillSoft Canadian Perspectives 2008


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Annual Customer Content Survey

  • Our principal way of prioritizing our course build plan each year

  • This year’s survey went out in mid-August, almost 500 responses came in

Question for Customers:How should SkillSoft split our investment in Business Skill Courses?Your response:

53% of investmentshould go to covering new subjects

47% should go to upgrading existing subjects

SkillSoft Canadian Perspectives 2008


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Top Business & Compliance Subjects for 2009 Development based on Customer Survey

New Subjects

  • Project Management

    • PgMP – 2nd Edition

    • Portfolio Management – 2nd Ed.

    • Risk Management Professional

  • Leading Sustainable/Green Business Strategies

  • Compliance

    • Sexual Harassment Refresher

    • Respectful Communication

    • Gifts, Gratuities, Kickbacks and Entertainment

    • Fraud & Abuse Prevention

Upgrade Priorities

  • Leadership

  • Coaching

  • Time Management

  • Managing Change

  • Interpersonal Communication

  • Leading Teams

  • Problem-solving & Decision-making

  • Dealing with Conflict

  • Moving into Management

  • Business Writing

  • Performance Management

  • Working with Difficult People

  • Business Presentations

  • Negotiation

  • Persuasive Communication

  • Customer Service

SkillSoft Canadian Perspectives 2008


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Top Priorities for 2009 Development based on Customer Survey

  • End User

    • MS Outlook Web Mail

    • MS Office Live Meeting (2007 version)

  • Web Design

    • Adobe

      • Flash CS4

      • Dreamweaver CS4

      • Photoshop CS4

      • Illustrator CS4

  • IT Professional

    • Microsoft

      • SQL Server 2008

        • Installation & Maintenance

        • Database Development

        • Business Intelligence

      • AJAX

    • Cisco

      • CCNP updates due in 2nd half of 2009

    • Oracle DB 11g

      • Performance Tuning

      • RAC Administration

      • Security

      • SQL Tuning

    • JavaScript update

* Be sure to watch Quarterly Content Development Roadmap

SkillSoft Canadian Perspectives 2008


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SkillPort SaaS Learning Management Platform

Scalable, reliable, flexible

Support wide range of global users

User interface in 8 languages (2 more in progress)

Search & Learn®

provides unified discovery/view/access of all e-learning assets on system

Strong management and reporting capabilities

Optional add-ons

ILT management

Virtual classroom (Dialogue)

Custom content tools & hosting

2007 Platinum Award Winner – Customer Satisfaction: Large Corporate Learning Management Systems

The eLearning Guild Research

# of Customersusing SkillPort

Over 2,000 customersites

SkillSoft Canadian Perspectives 2008

9


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SkillPort Continuous Improvement

2008

Unification with NETg Platforms, Registration Emails, Password Security, Report Management Features

2007

Updates to Batch Add/Update, Enhanced Learning Program Support, External Learning Objects

2006

Structured Learning Programs, SARM, Custom Content Support, Instant Hosting Support

2005

Virtual Classroom (DialogueTM) Support, Rapid Content Development, Support for Advanced Learning Structures, OLSA, Books in LPs

2004

“Unified Platform”, Learning Programs, ILT, Credentialing, Certification View, MML Search-and-Learn, Localization, Advanced Groups

2003

Cross content support (e3, Classic), Catalog updates, LOT support, Internationalization, Test Prep support, MyPlan Assignor

2002

508 Support, Course Evaluation Editor, Partial Credit for Assessments, Custom Communities, Private Communities

2001

Intranet solution, Enhanced Search-and-Learn, SSL Support, Course Evaluation Builder, SkillBriefTM Download, Custom Curriculum, Ability to Add Pages/Tabs

2000

Hosted support, Core launching, tracking and reporting, Catalog, MyPlan and MyFavorites, eMail Reminders, Customizable front end, base search-and-learn, Ask-the-Experts, Public Communities, Shortcuts, Company News, Online Help

SkillSoft Canadian Perspectives 2008


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What’s Coming Next in SkillPort 7.0

Currently undertaking a major redesign of the SkillPort User Interface.

Both Student and Administrator UI

Goals of the project

Update the overall UI

Simplifying Everyday Tasks

Reduce the number of clicks to accomplish common tasks

Focus on Workflow and Usability

Also…

Localization Support for User Management

Search improvements focused on performance

SkillSoft Canadian Perspectives 2008


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SkillSoft Learning Portlets

Pre-built, standards-based components

Search-and-Learn

Books24x7

My Plan

My Favorites

My Enrollments

Make it easy to add SkillSoft learning assets to enterprise portals

A great way to increase utilization of learning assets while decreasing integration and maintenance costs

CAFÉ 2008 (Client Advisory Forum Event)

SkillSoft Canadian Perspectives 2008


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Keep up to date

  • Quarterly Content Development Roadmap

  • Quarterly Product Strategy Roadmap

SkillSoft Canadian Perspectives 2008


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SkillSoft Canadian Perspectives 2008


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New Leadership Development Content Concept

CONCEPT

  • Programs covering key leadership competencies

  • Concise, 2-hours of most relevant content for each competency

  • Leveraging SkillSoft’s most current & compelling content assets, including

    • Leadership Development Channel Video QuickTalks

    • ExecSummary book summaries

    • ExecBlueprints

    • Business Exploration Rich Media scenarios

  • Frequent refresh

  • Designed optimized for time-efficient performance support rather than for formal learning

    • Complements SkillSoft’s courseware titles

SkillSoft Canadian Perspectives 2008


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CAFÉ Discussion:Business-focused Gaming

SkillSoft Canadian Perspectives 2008


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