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Partnerships, How can we all work together!. Betty Jefferson, RN, MSN Clinical Service Manager Lead Prevention & Remediation Project Grace Hill Neighborhood Health Centers, Inc. . Objectives. Define collaboration, coordinating, and networking Identify national partnerships

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Partnerships, How can we all work together!

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Partnerships how can we all work together l.jpg

Partnerships, How can we all work together!

Betty Jefferson, RN, MSN

Clinical Service Manager

Lead Prevention & Remediation Project

Grace Hill Neighborhood Health Centers, Inc.

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Define collaboration, coordinating, and networking

  • Identify national partnerships

    • Explain why “I gave them the 1-800 number” isn’t enough

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Chronic Care Model


Health System

Health Care Organization

Resources and Policies


Self-Management Support







Practice Team






Improved Outcomes

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Community Resources and Policies

  • Encourage patients to participate in effective programs

  • Form partnerships with community organizations to support or develop programs

  • Advocate for policies to improve care

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Your community includes individuals, groups, agencies, institutions, businesses, service clubs, social groups, religious institutions, “venues” such as parks, malls, recreation fields…and any other characteristic that binds people together

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Self actualization

Social , Affection

Safety, Security, Order

Physiological Needs

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Levels of Working Together

  • Networking

    • Informal

    • Initial level level of trust

    • Reluctance to share turf

  • Coordinating

    • Mutual Benefit

    • Requires organization

    • Higher levels of trust;coordination requires more time

  • Cooperating

    • Achieving a common purpose

    • Written agreements,shared resources human and/or physical

    • Significant access to other’s turf

  • Collaborating

    • Enhancing the capacity of another for mutual benefit and achieving common purpose

    • Willingness of organizations to enhance each other’s capacity for the same benefit

    • Share risk, responsibilities and rewards

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“We are caught in an inescapable network of mutuality, tied in a single garment of destiny. What affects one directly, affects all indirectly.”

Martin Luther King Jr.

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Factors Influencing Successful Collaboratives

  • Factors related to the Environment

    • History of collaboration or cooperation

    • Collaborative group seen as a leader in the community

    • Political/social climate favorable

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Factors Related to Membership Characteristics

  • Mutual respect, understanding and trust

  • Appropriate cross-section of members

  • Members see collaboration as in their self –interest

  • Ability to compromise

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Factors Related to Process and Structure

  • Members share a stake in both process and outcome

  • Multiple layers of decision making

  • Flexibility

  • Development of clear roles and policy guidelines

  • Adaptability

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Factors Related to Communication

  • Open and frequent communication

  • Established informal and formal communication links

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Factors Related to Resources

  • Sufficient funds

  • Skilled converter

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Factors Related to Purpose

  • Concrete, attainable goals and objectives

  • Shared vision

  • Unique purpose

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Why are partnerships important?

  • Build a sense of community

  • Reduce costs/duplication of efforts

  • Strengthens existing community efforts

  • Empowers community members

  • Self-management needs community support.

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Partnerships and Community Outreach

It is important to:

  • Embrace the broad diversity of cultures present in the community

  • Include individuals who can identify the gaps: what services you want to provide and the reality of life in the community

  • Include individuals who can offer enhanced visibility and credibility within their respective segments of the community

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What are some steps to establish Community Partnerships?

  • Identify needs and align with resources already available

    • Humanitarian organizations such as the Asthma and Allergy Foundation

    • Other medical providers in community

    • Support groups

    • Physical activities

    • Think creatively

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Where should you start?

Talk to people! Ask about

  • Ethnic and minority organizations

  • Rural health organizations

  • Agencies on elderly/aging

  • Religious groups

  • Hospital, public health departments, private health agencies, foundations

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Think Collaboratively

  • Enlist Universities for community projects

  • Link with large and small employers

    • Makes the business case to employers about investing in employee wellness

    • Promote healthy behaviors

    • Support groups

    • Lesson plans

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Create new partnerships to create new resources

  • Ask your team: what are your needs?

  • Traditional vs. non-traditional partners

  • Make resources available

    • Don’t just hand people a list

    • Set up a referral system

    • Tangible resources (patches, glucometers, starter kits)

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Periodically review your Community Partnerships

  • Are you all working together?

  • Support your community partnerships in return

  • Who are the leaders?

  • Think broadly

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  • Vision

    • Facilitate the establishment of an interdependent, collaborative, health care system to meet the needs of the maternal child population

  • Mission

    • Develop educational programming for health care professionals that will promote holistic care for the maternal child population

  • Goal

    • Audience will understand the benefits, steps of the collaboration continuum and the Plan Care Model

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