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Web 2.0 Stuff, Interlend08, Peebles, June 30 th – July 2 nd. Karen Blakeman RBA Information Services http://www.rba.co.uk/ blog: http://www.rba.co.uk/ wordpress [email protected] Facebook: Karen Blakeman Twitter: karenblakeman.

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Web 2.0 Stuff, Interlend08, Peebles, June 30th – July 2nd

Karen Blakeman

RBA Information Services


blog: http://www.rba.co.uk/wordpress

[email protected]

Facebook: Karen Blakeman

Twitter: karenblakeman

Karen Blakeman www.rba.co.uk

This work is licensed under a Creative Commons Attribution 2.5 License

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What is Web 2.0 ?

  • A concept not a product

  • A way of thinking

  • A way of working

    • collaborative, social, sharing

    • reusing and mixing data, mashups

  • About you taking control of your information

  • All sorts of technologies but….

  • ..should not be about technologies – more about content and information

  • Examples:

    • blogs, RSS, wikis, social bookmarking (e.g. Furl, Del.icio.us, Connotea) Flickr, Facebook, MySpace, web based forums, email discussion lists, YouTube, Second Life……

Karen Blakeman www.rba.co.uk

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The mandatory web 2.0 meme map!


Karen Blakeman www.rba.co.uk

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Gartner hype curve


Karen Blakeman www.rba.co.uk

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Blogs, Wikis and RSS

  • Blogs and wikis

    • essentially content management systems

    • can be used as collaborative tools within and outside the organisation

  • Blogs

    • one or a select few post (publish) to many but can have comments from anyone

    • useful for announcements, ‘what’s new’, instead of a newsletter, for mini web sites

  • Wikis

    • ideal for collaborating on documents and projects e.g. policies and procedures, course content and documentation, organising a conference

  • RSS

    • a means of delivering information

    • a way to transfer information from one application to another, form one service to another

Karen Blakeman www.rba.co.uk

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  • What is a blog?

    • short for web log

    • content management system that publishes information chronologically, hence the idea of an online diary

    • content can range from self-indulgent drivel to extreme erudition

    • easy to use and publish from anywhere, therefore there is a high proportion of utter rubbish in the blogosphere

    • most blogs automatically generate RSS feeds

      “Vodcasts and blogs are to the noughties what graffiti was to the Seventies: mindless scrawls reading: 'I woz ere.' It says: 'I'm a moron, but worship me anyway.”

      The Observer, 3rd December 2006


Karen Blakeman www.rba.co.uk

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Anatomy of a blog (1)

Title and brief description

Most recent posting at the top

Author/blog profile

Comments from readers

Categories assigned by author

RSS feed for postings and comments

Karen Blakeman www.rba.co.uk

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Anatomy of a blog (2)



List of recent posts

Blogroll of related blogs

Karen Blakeman www.rba.co.uk

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UKeiG collaborative blog

List of people who can post articles

Karen Blakeman www.rba.co.uk

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Applications of blogs

  • Instead of or in addition to a printed, emailed or static web based newsletter

    • Current awareness for staff, users, researchers and clients - “What’s new”

    • publicising new services/products, encourage feedback via comments

  • Marketing tool inside and outside of the organisation

  • CPD – recording professional development and reflective practice

  • Recording project development, discussions

  • Comments or “suggestions” box

  • Monitor blogs for information and competitor intelligence

  • Alternative publishing medium

  • Small web sites

    • http://www.newsbriefsoman.info/

Karen Blakeman www.rba.co.uk

Http www newsbriefsoman info l.jpg

Karen Blakeman www.rba.co.uk

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Why use blogs for publishing?

  • Quick and easy to post and edit

  • Links and management of archives and postings is done by the software

  • Can be done from any Internet connected machine, even via a mobile

  • Can be hosted on your own server or on the blogging service’s server

  • If hosted by the blogging service, do not have to wait for content to be uploaded by the relevant ‘department’ in your organisation

  • Can be individually authored or collaborative

Karen Blakeman www.rba.co.uk

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Blogs as sources of information

  • Blogs by industry gurus and experts are a good way of keeping up to date with what is happening in a sector

  • Look for the Blogroll of List of Links on a relevant blog

  • Google Blogsearch http://www.google.com/blogsearch

    • use advanced search to search within an individual blog

  • Ask http://www.ask.com/ – Blogs and feeds

  • Live Feeds search - http://search.live.com/feeds

  • Blog search engines and directories

    • http://www.technorati.com/

    • http://www.blogpulse.com/

    • http://www.quacktrack.com/

Karen Blakeman www.rba.co.uk

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Advanced search in Google Blogsearch

Karen Blakeman www.rba.co.uk

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Ask Blog Search

Karen Blakeman www.rba.co.uk

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Live.com Feeds Search

Karen Blakeman www.rba.co.uk

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Blogpulse Trends

Shows how often your search terms occur in postings – can compare up to three searches

Karen Blakeman www.rba.co.uk

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Product/company reputation

  • The “Kryptonite Blogstorm”

    • http://introtodigitalage.com/wp-content/uploads/2006/06/Picture%201.png

    • http://tinyurl.com/9p93l

  • Bicycle lock that could be opened with a bic pen

    • company ignored the blogs until a “demonstration” video appeared

    • then issued reassurances

    • only offered free product exchanges when NY Times and AP picked up the story

    • estimated cost $10 million

Karen Blakeman www.rba.co.uk

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Quality checking blogs

  • The usual:

    • date last updated, who is behind the site, domain name check if applicable

  • Check out the blogger profile, ‘mission statement’, ‘about this blog’, blogroll

  • Read the content

    • check for obvious bias, errors

  • Use advanced search screens of blog search tools to find out who has linked to the blog or individual postings

    • Technorati, Blogpulse, Ask Blogs and Feeds

  • May be difficult or impossible to check out authors of comments

Karen Blakeman www.rba.co.uk

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Corporate blogging

  • The Business value of blogging, March 2007

    • http://www.lewispr.com/Business_value_of_blogging.pdf

  • Blogs and RSS: tools for competitive intelligence

    • http://www.digimind.com/en/download/White_Paper_Blogs-RSS_EN_2006.pdfAn excellent overview and introduction to blogs and RSS and how they can be used in competitive intelligence. Includes an extensive list of references and further reading. Downloaded 2 October 2006.

  • The email killers - Information Age

    • http://www.information-age.com/article/2006/august/email_killers

Karen Blakeman www.rba.co.uk

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Blogging librarians

  • UK Library Blogs

    • http://uklibraryblogs.pbwiki.com/

  • Blogorama in Internet Resources Newsletter:

    • http://www.hw.ac.uk/libwww/irn/

  • LIS-Bloggers email discussion list

    • http://www.jiscmail.ac.uk/lists/LIS-BLOGGERS.html

  • British Librarian Bloggers | Google Groups

    • http://groups.google.com/group/britlibblogs

Karen Blakeman www.rba.co.uk

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Yet more blogging librarians

  • Brian Kelly’s Blog

    • http://ukwebfocus.wordpress.com/

  • Info Junkie

    • http://swashford.wordpress.com/

  • Swansea Libraries

    • http://swansealibraries.blogspot.com/

  • Spineless?

    • http://hwlibrary.wordpress.com/

  • Galway Library

    • http://galwaylibrary.blogspot.com/

  • Libraries in the NHS

    • http://nelh.blogspot.com/

  • Talking Knowledge Management

    • http://talkingkm.blogspot.com/

Karen Blakeman www.rba.co.uk

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Where are the blogging librarians?

  • Science @ UCD Library

    • http://ucdscience.blogspot.com/

  • Reader [email protected] Library

    • http://ucdreaderservices.blogspot.com/

  • Shush! – the Information Services Library blog

    • http://library.northampton.ac.uk/blog/index.php

  • Univ of Bath Library Science News

    • http://bathsciencenews.wordpress.com/

  • E-Resources News and Trials (University of Liverpool)

    • http://liveresources.blogspot.com/

  • The Manchester Lit List

    • http://manchesterlitlist.blogspot.com/

  • Tell Us What You Think of The Library Weblog

    • http://telluswhatyouthink.wordpress.com/

Karen Blakeman www.rba.co.uk

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Setting up your own blog

  • Host on the blogging service’s own server or install on your site

  • Blogger - free

    • http://www.blogger.com/

    • owned by Google

    • host on Blogger or publish to your own site, but need to use blogger.com for both

  • Wordpress - free

    • Host on http://www.wordpress.com/

    • Software for loading onto your own site at http://www.wordpress.org/

  • Typepad – priced

    • Host on http://www.typepad.com/

  • Also Movable Type, Live Journal at http://www.sixapart.com/

Karen Blakeman www.rba.co.uk

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Blog host or own server?

Blog Host

Own Server

Should be able to customise the look and feel, and interface of the blog but depends on the software

Can integrate the blog fully with your web site

Can include the blog in your site search option

Easy access to user stats

Can easily keep the blog private or for selected users

But the content may still have to go through the usual authorisation channels

  • May not be allowed on your organisation’s server

  • Keeping it private may not be straightforward

  • consider confidentiality

  • Not possible to fully customise the blog in line with the ‘corporate image’

  • User stats not always easily available

  • Can post from any Internet connected computer without having to worry about firewalls

  • Could lose your information if the services closes or fails

Karen Blakeman www.rba.co.uk

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What can go wrong?

Karen Blakeman www.rba.co.uk

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Integrating your blog with your web site

Karen Blakeman www.rba.co.uk

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Blog usability 1-5

Weblog Usability Top 10 from Jakob Neilsen’s Alertboxhttp://www.useit.com/alertbox/weblogs.html

  • Author biography

  • Author photo [optional]

  • Use descriptive posting titles

  • Use descriptive links

  • Have links to “classic hits”

Karen Blakeman www.rba.co.uk

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Blog usability 6-10

  • Categorise postings

  • Publish frequently or have a publishing schedule [but don’t publish for the sake of it!]

  • Have focussed content and find “your voice” – set up more than one blog if necessary

  • Do not forget that you might be writing for your future boss

  • Set up your own domain name [not essential – blogs with Typepad, Wordpress or Blogspot in the URL are commonplace and accepted]

Karen Blakeman www.rba.co.uk

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Blog content

  • Postings can be as short or as long as you like

    • can be short announcements of new services

    • can be lengthy, detailed articles

      • http://www.theoildrum.com/

      • http://ukwebfocus.wordpress.com/

  • Beware of copyright and plagiarism

  • Quote sources and acknowledge other blogs

  • Add value:

    • summarise lengthy articles, sources

    • why might it be relevant or important to your readers

    • include your own opinion or evaluation

Karen Blakeman www.rba.co.uk

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  • ‘Comments’ can be used to facilitate feedback and encourage discussion

  • Can be switched off

  • If switched on are you:

    • going to allow anyone to comment (dangerous – automatic spamming is ubiquitous)

    • force people to register

    • use a ‘captcha’ - completely automated public Turing test to tell computers and humans apart

    • use a spam detection module e.g. Akismet

    • moderate all comments

    • combination of two or more of the above

Karen Blakeman www.rba.co.uk

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Bling for your blog

  • Phil Bradley, Library and Information Show, NEC Birmingham, April 18th 2007 – Adding Bling to Your Blog!

  • Gadgets, widgets, page elements etc. that you can add to your blog

    • RSS to email

    • RSS to PDF

    • Calendars

    • Tag clouds

    • Photos from Flickr, Picasa

    • Embed Youtube videos

    • Embed Slideshare, authorSTREAM presentations

    • RSS feeds from other blogs and sites

    • Twitter feeds

Karen Blakeman www.rba.co.uk

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Tag clouds

  • Analyse your CV, job description, web pages, promotional literature

  • Wordle (http://wordle.net/), Tag Crowd, Tag Cloud Generator etc

Karen Blakeman www.rba.co.uk

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Policies and legal issues

  • Internal or public blogs?

    • even if internal (within the organisation) there are still IP, regulatory, data protection and FoI implications

  • Blogging policy

    • outlines what you can say and do internally and publicly

    • for example IBM’s blogging policyhttp://tinyurl.com/28mpha (goes to the IBM web site)

      • written collaboratively using an internal wiki

  • Accessibility issues

    • How to Make Your Blog Accessible to Blind Readers - American Foundation for the Blind. http://www.afb.org/Section.asp?SectionID=57&TopicID=167&DocumentID=2757

Karen Blakeman www.rba.co.uk

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Return on investment

  • Difficult to tell

  • Encourage feedback from readers

  • Number of readers

    • if hosted on your own servers, can tell from your web stats

    • if hosted on Blogger install third party page tracking services

      • http://www.sitemeter.com/

      • Google analytics – http://www.google.com/analytics

    • if hosted on Wordpress, basic stats are supplied as part of the package

    • many people may read the content via the RSS feed and not visit the blog

Karen Blakeman www.rba.co.uk

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  • wiki-wiki – Hawaiian meaning quick

  • First wiki was the WikiWikiWeb, Ward Cunningham 1995

  • A collaborative web application that allows users to easily add and edit content

  • Can be used for

    • developing documentation

    • project management

      • History keeps a record of the changes and different versions of the documents

    • developing a conference programme

  • Many have blog like discussion areas and RSS feeds

  • Most famous example is Wikipedia

Karen Blakeman www.rba.co.uk

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  • Standardised format and layout

    “Makes our contributors concentrate on content rather than wasting time on pretty layouts”

  • Default in many wikis lets anyone create and edit a page

    • need to protect Admin functions and limit creation, edit and access rights

    • ‘lock’ individual pages or sections

    • can require registration to set up new pages or edit existing ones

    • many wiki packages and hosted services now automatically protect the ‘admin’ or guide you through the process of setting up permissions

Karen Blakeman www.rba.co.uk

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Alex on Wikipedia

  • http://www.telegraph.co.uk/money/graphics/2008/06/04/calex04.gif

Karen Blakeman www.rba.co.uk

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Option to edit the page

Karen Blakeman www.rba.co.uk

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Wikipedia (2)

No edit option

Karen Blakeman www.rba.co.uk

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Wikipedia - history

Date of edits


Karen Blakeman www.rba.co.uk

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No edit option even if you register and sign in

Karen Blakeman www.rba.co.uk

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Wikis for collaborating on documents

  • Single centrally located copy instead of multiple copies circulating via email all with different edits

  • Version control

  • Collaborators do not have to be running the same software or same version

  • Can see the “time line” or history of edits

    • who has edited what and when

    • useful in compliance situations

  • Some wikis allow for comments and discussion on edits

  • But have to be online to work on the document

Karen Blakeman www.rba.co.uk

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What are wikis used for in real life?

  • National Archives

    • http://yourarchives.nationalarchives.gov.uk/

  • Wiki used to write a thesis

    • http://usefulchem.wikispaces.com/Alicia+Holsey

  • Using a wiki for a Lab Open Notebook

    • http://1cellpk.wikispaces.com

  • Wiki CrimeLine

    • http://www.wikicrime.co.uk/

  • Library Success: A Best Practices Wiki

    • http://www.libsuccess.org/

  • InfoTeach

    • http://www.infoteach.org/wiki/

  • ShareILL - Interlibrary Loan Wiki

    • http://www.shareill.org/

Karen Blakeman www.rba.co.uk

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What are wikis used for in real life?

  • Wikis for training materials and conference organising

    • Sarah Washfordhttp://swashford.wordpress.com/2008/01/11/wiki-wonders/

  • Wikis for compiling subject guides

    • We have Wiki http://meredith.wolfwater.com/wordpress/index.php/2008/01/09/we-have-wiki/

  • A free surgical encyclopaedia for surgeons and their patients

    • http://wikisurgery.com/

  • Using a Wiki for an Intranet

    • Janssen-Cilag, switched from a static HTML site to using a wiki. http://www.fastforwardblog.com/2007/09/18/enterprise-wiki-increases-collaboration-and-connections-at-janssen-cilag/

Karen Blakeman www.rba.co.uk

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Organizing a conference http://interlend.pbwiki.com/

Karen Blakeman www.rba.co.uk

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Conference proceedings

  • Inspiring the iGeneration

  • http://inspiringtheigeneration.wetpaint.com/

Karen Blakeman www.rba.co.uk

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Top 3 tips for using implementing a wiki

  • Identified at “Blogs and Wikis in Libraries – Our New Best Friends?” 8th November 2007. Organised by CILIP’s Information Services Group – London and South East branch

    • Don’t call it a wiki

    • Don’t call it a wiki

    • Don’t call it a wiki

Karen Blakeman www.rba.co.uk

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Experimenting with wikis

  • May already have wiki options on your system

    • Blackboard, Moodle, SharePoint

    • feedback on Sharepoint wiki – robust but basic

  • Not always straightforward to install on your own system

    • use third party “wiki farms” to start with

    • http://en.wikipedia.org/wiki/List_of_wiki_farms

    • some wiki farms make your wikis completely open, that is viewable and editable by anyone

  • Compare wikis at http://www.wikimatrix.org/

Karen Blakeman www.rba.co.uk

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Experimenting with wikis

  • Some wiki farms to try:

    • Peanut Butter Wiki http://pbwiki.com/

    • Wikispaces http://www.wikispaces.com/

    • Seedwiki http://www.seedwiki.com/

    • Wet Paint http://www.wetpaint.com/

  • Also try

    • Google Docs http://docs.google.com/

    • Google Sites http://sites.google.com/

    • Zoho http://www.zoho.com/

Karen Blakeman www.rba.co.uk

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Google Docs & Spreadsheets

  • http://docs.google.com/

    • need a Google account

    • Google will try and force you to use an existing account

    • text documents (Word, Open Office, Star Office)

    • spreadsheets

    • presentations

  • Can upload existing documents and will keep most of the formatting (wikis usually removes formatting)

  • Invite others to share your documents by e-mail address

  • Edit documents online with whomever you choose

  • Has a similar version/history record as wikis

  • Publish documents to your blog

Karen Blakeman www.rba.co.uk

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Karen Blakeman www.rba.co.uk

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Google Sites http://sites.google.com/

  • Marketed as a way of producing your own site hosted on Google

  • Can be set up and used as a wiki

  • 100 MB storage

Karen Blakeman www.rba.co.uk

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RSS in Plain English


or on http://www.youtube.com/watch?v=0klgLsSxGsU

Karen Blakeman www.rba.co.uk

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What is RSS

  • Stands for Really Simple Syndication, or Rich Site Summary or RDF site summary

    • depends on version

      • Rich Site Summary (RSS 0.9x)

      • RDF Site Summary (RSS 0.9 and 1.0)

      • Really Simple Syndication (RSS 2.x)

    • also ATOM (Google)

    • written in XML

      • extensible markup language

    • look for the orange logos

  • A means of delivering headlines, alerts, tables of contents

Regarded as the de facto standard

Karen Blakeman www.rba.co.uk

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Why isn’t RSS more popular?

Karen Blakeman www.rba.co.uk

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But a feed may be displayed like this…

Q. So why do I need a reader?

A. To bring your feeds together in one place

Karen Blakeman www.rba.co.uk

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What do you need?

  • Need a feed reader to read them and get the most out of the technology

  • Web based readers


  • Programs on your desktop machine, laptop, Blackberry, mobile

  • RSS reader incorporated into IE 7 and Outlook 2007

    • now rolling out onto people’s desktops

  • Firefox and Thunderbird users

    • already able to read and use RSS directly or via add-ons

  • Opera

    • already handles RSS

Karen Blakeman www.rba.co.uk

Http www google com reader l.jpg

….like Google Reader

Karen Blakeman www.rba.co.uk

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Feeds in Outlook 2007

Karen Blakeman www.rba.co.uk

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RSS instead of email

  • Reduces the overload in your email inbox

  • By-passes spam filters

  • Quicker and easier to scan and spot individual headlines within an alert or newsletter and decide what is relevant

  • Can set up filters to pick up stories that mention specific products, companies etc. (desktop programs only)

  • You control when you receive and read the feeds

  • Easier to “unsubscribe”

Karen Blakeman www.rba.co.uk

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Adding a feed to your reader

  • Spotted an interesting RSS feed?

    • Click on the RSS, XML, Atom or feed logo

    • Sometimes it is just an html link to the feed

    • Copy the URL of the feed page

    • Paste into the Add or Subscribe box of your reader

  • That's it!

Karen Blakeman www.rba.co.uk

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Want to add a feed to your reader?

Karen Blakeman www.rba.co.uk

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Want to change feed readers?

  • No problem

  • Export your list of feeds to an OPML file (Outline Processor Markup Language)

  • Import the OPML file into your new feed reader

Karen Blakeman www.rba.co.uk

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Want to unsubscribe from a feed?

  • Simply delete the feed from your feed reader!

Karen Blakeman www.rba.co.uk

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RSS readers

  • RSS Compendium

    • http://rsscompendiumblog.wordpress.com/

    • http://allrss.com/

  • Web based readers

    • access from any terminal or PC

    • options and functions not as comprehensive as most PC programs

    • Newsgator.com, Bloglines.com, www.google.com/reader/

  • Desktop programs

    • plugins for Outlook e.g. Newsgator

    • standalone programs e.g. Omea, GreatNews, RSS Bandit, Feed Demon(priced)

    • Outlook 2007 and IE 7 have RSS capability built in

Karen Blakeman www.rba.co.uk

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What else can you do with RSS?

  • Add them to your iGoogle page

  • Incorporate them into your Pageflakes or Netvibes start page

  • Display them on your web site, blog or wiki

  • Monitor Twitter tweets

  • Send your favourite feeds to your Twitter stream via Twitterfeed

  • Send the first 140 characters of your blog postings to your Twitter stream

  • Monitor your Facebook notifications

  • Almost anything

Karen Blakeman www.rba.co.uk

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Add feeds to your web page or blog

RSS feed of eLucidate table of contents

RSS feed from the Blog

Karen Blakeman www.rba.co.uk

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Add feed content to your web page or blog

  • Web page

    • Check existing options in your content management system

    • Use a third party service to convert the RSS feed and create code for your page e.g. Rapidfeeds.com

  • Blog

    • Blogger – sign in to your blog and go to Layout, Add a page element, click on Feed and enter the URL of the feed in the box

    • Wordpress – sign in to your blog, go to Design, Widgets, Add the RSS widget and then click on Edit to add the URL of the feed and configure it

Karen Blakeman www.rba.co.uk

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Karen Blakeman www.rba.co.uk

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Pageflakes, Netvibes

  • http://www.pageflakes.com/

  • http://www.netvibes.com/

  • Known as ‘start pages’

  • Collate data, photos, videos, weather news, calendars, notepads for queries, RSS feeds etc. by adding ‘flakes’ to your page

  • Can have multiple tabs to generate separate collections

  • Can keep them private, share with a group of people, or make them public (pagecast)

Karen Blakeman www.rba.co.uk

Pageflakes l.jpg

  • http://www.pageflakes.com/

    • UKeiG

      • http://www.pageflakes.com/ukeig1

    • East Lothian Libraries

      • http://www.pageflakes.com/libraries0/17137920/

    • Dublin City Public Libraries

      • http://www.pageflakes.com/dublincitypubliclibraries/

    • Scottish Libraries

      • http://www.pageflakes.com/scottishlibraries

    • Llyfrgell Ceredigion Library in Aberystwyth

      • http://www.pageflakes.com/LlyfrgellCeredigionLibrary/19167751

Karen Blakeman www.rba.co.uk

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Pageflakes - UKeiGhttp://www.pageflakes.com/ukeig1

Karen Blakeman www.rba.co.uk

Pageflakes east lothian libraries http www pageflakes com libraries0 17137920 l.jpg
Pageflakes – East Lothian Librarieshttp://www.pageflakes.com/libraries0/17137920/

Karen Blakeman www.rba.co.uk

Pageflakes dublin city libraries http www pageflakes com dublincitypubliclibraries l.jpg
Pageflakes – Dublin City Librarieshttp://www.pageflakes.com/dublincitypubliclibraries/

Karen Blakeman www.rba.co.uk

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Tracking down RSS feeds

  • Look for the RSS/XML logos on a site

  • Use blog search tools

  • Ask.co.uk – Blogs and feeds

  • Windows Live (live.com) – Feeds

    • http://search.live.com/feeds

    • also site: + feed: command to track down feeds on a specific site e.g.site:bbc.co.uk feed:bbc.co.uk

    • feed:amazon.co.uk site:amazon.co.uk energy

  • Exalead.com - limit search to RSS feeds

Karen Blakeman www.rba.co.uk

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Page doesn’t have a feed?

  • Page2RSS

    • http://www.page2rss.com/

    • essentially a page change monitoring programme that sends alerts as RSS feeds

    • enter the URL of the page you want to monitor

    • copy and paste the link of the RSS feed into your reader

Karen Blakeman www.rba.co.uk

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Who does RSS?

  • Lots of people

    • Companies and organisations, for example CILIP, UKeiG

      • for delivering news of training and events, headlines and abstracts of newsletter articles, blog headlines, discussions in web based communities of practice

    • many news services now offer RSS feeds

      • Yahoo News, Google News, Moreover

      • BBC, newspapers, magazines, Factiva

    • professional, scientific, trade press

      • BMJ, New Scientist, Information World Review etc.

    • book publishers

Karen Blakeman www.rba.co.uk

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How much of the story do you see?

  • Depends on:

    • how the author of the feed has set it up

      • first few lines

      • whole article

      • sometimes just the title

    • your feed reader and how it has been configured

    • there is always a link to the full article and source

Karen Blakeman www.rba.co.uk

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Quality of RSS feeds

  • Quality dependent on source of the feed

  • Assumed that RSS feeds are always immediate

    • depends on publisher and aggregator

      • may be deliberate policy to delay free services

      • aggregator may take longer to generate the feeds than individual publisher

      • may be delayed due to publishing schedule and/or technology in use

  • Not all the articles may be available

    • copyright clearance may not have been given by the author

    • advertising and revenue issues

      • why get the hard copy + adverts when available without ads electronically

Karen Blakeman www.rba.co.uk

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Potential problems

  • Can become addictive

    • “Can’t talk now – have to squeeze five minutes work in between feed updates”

  • Information overload

    • don’t subscribe to unnecessary feeds

    • delete feeds you no longer read

    • use filters or the search option in your feed reader to automatically identify key stories

  • Not always the most up to date

    • e.g. FT, IWR, Moreover

Karen Blakeman www.rba.co.uk

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Share and move ‘stuff’ around

  • From one application to another, one service to another, one site to another

    • RSS

    • APIs

    • Widgets

    • Gizmos

    • Flakes

    • ‘Stuff’

Karen Blakeman www.rba.co.uk

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Social bookmarking

  • Social Bookmarking as a Knowledge Management Strategy, Robert Berkman, The Information Advisor Vol 11, No 1, March 2007, Knowledge Management Supplement

    • http://www.informationadvisor.com/IA_KM_March07.pdf

  • Furl

    • http://www.furl.net

  • Del.icio.us

    • http://del.icio.us/

  • Connotea

    • http://www.connotea.org/

  • 2Collab (Elsevier)

    • http://www.2collab.com/

Karen Blakeman www.rba.co.uk

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Design your own search engine

  • For

    • regularly searched sites

    • selected sites on a topic

    • searching sites on a reading list

  • Rollyo

    • http://www.rollyo.com/

    • max 25 sites

  • Google Custom Search Engines

    • http://www.google.com/coop/cse

    • at least hundreds of sites, maybe thousands!

    • no limit given in the notes

    • can import lists of sites

Karen Blakeman www.rba.co.uk

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Create your own Google CSE

Karen Blakeman www.rba.co.uk

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Or host it on Google..

Karen Blakeman www.rba.co.uk

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  • http://www.flickr.com/

  • Owned by Yahoo!

  • Share photos with selected individuals or make public

  • Put photos of your library’s or organisation’s events on Flickr

    • promote your department, information centre, organisation

    • direct journalists to your ‘album’ when they ask for photos to accompany articles about you

    • make sure you tag and describe them

    • organise into sets

    • decide on copyright and Creative Commons licenses

  • http://www.flickr.com/photos/ukeig/

Karen Blakeman www.rba.co.uk

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Sutton Libraries

Click on book to see catalogue entry and where you can borrow the book

Karen Blakeman www.rba.co.uk

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Sutton Libraries

  • http://www.sutton-libraries.gov.uk/uhtbin/isbn-search/9780091914493

Karen Blakeman www.rba.co.uk

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Slideshare, authorSTREAM

  • Share presentations

  • Include an accompanying commentary

  • Keep private, share with selected people, or make public

  • Slideshare does not keep animations and embedded links, authorSTREAM does

  • Slideshare

    • http://www.slideshare.net/

  • authorSTREAM (can also convert to iPod and video for YouTube)

    • http://www.authorstream.com/

  • Embed Slideshare and authorSTREAM in your blog, web site, Facebook profile, start page ……..

Karen Blakeman www.rba.co.uk

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Karen Blakeman www.rba.co.uk

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Identify a relevant presentation and Slideshare will try and find similar types of presentation

Karen Blakeman www.rba.co.uk

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Karen Blakeman www.rba.co.uk

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  • http://www.youtube.com/

  • Owned by Google

  • Videos of varying content and quality

    • news broadcasts

    • ‘how to’ videos, ‘fan’ videos, corporate broadcasts

    • promo’s, advertising campaigns

    • The Queen has a YouTube channel!

      • http://www.youtube.com/user/TheRoyalChannel

  • Greg Notess, Google strange mid page results

    • http://www.youtube.com/watch?v=_yCjzo3bWIg

  • Embed YouTube videos in your blog, Facebook page, start page, web site etc.

Karen Blakeman www.rba.co.uk

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Greg Notess – Strange Midpage Results


Karen Blakeman www.rba.co.uk

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Promos for events

  • Embed in:

    • Facebook

    • web site

    • blog

    • start pages

    • etc. etc.

Karen Blakeman www.rba.co.uk

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Videos of conference presentations

Karen Blakeman www.rba.co.uk

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  • http://www.facebook.com/

  • Originally set up to enable students of Harvard University to keep in touch

  • Now available to anyone

  • Set up your personal profile

  • Join and create groups

    • can be open, closed or secret

    • discussion boards, ‘Wall’, photos, videos, events

  • Can monitor company/competitor groups and activist groups

  • Monitor what people are saying about your organisation

  • Someone may have set up a Group with your organisation’s name!

  • East Renfrewshire Council Community Services

    • http://www.facebook.com/group.php?gid=18144605260

  • Dublin City Public Libraries

  • http://www.facebook.com/pages/Dublin/Dublin-City-Public-Libraries/9761761153

Karen Blakeman www.rba.co.uk

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East Renfrewshire Council

Karen Blakeman www.rba.co.uk

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Dublin City Public Libraries

Karen Blakeman www.rba.co.uk

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  • http://www.twitter.com/

  • ‘Microblogging’

    • ‘tweets’ 140 characters only

    • what are you doing?

    • send first 140 characters of your blog postings to Twitter using Twitterfeed.com

    • ‘follow’ friends

Karen Blakeman www.rba.co.uk

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Loads of Twitter applications

  • Twitter apps – http://twitterapps.co.uk/

  • Sidebar in your browser e.g. TwitKithttp://engel.uk.to/twitkit/features/

Karen Blakeman www.rba.co.uk

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  • What are people saying about you?

    • Oh dear!

Karen Blakeman www.rba.co.uk

Twitter106 l.jpg

Karen Blakeman www.rba.co.uk

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The Times

10 Downing Street

Who is on Twitter?

Karen Blakeman www.rba.co.uk

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Conference Twitter Streams

  • “Blogging conferences is soooooo 20th century!”

    • twitterers/tweeters abound at conferences

    • The INSOURCE Conference Twitter Experiment http://www.rba.co.uk/wordpress/2008/02/11/the-insource-conference-twitter-experiment/

    • can set up a Twitter event stream

    • delegates, conference chairs, moderators can all comment on and monitor the proceedings

    • use hashtags to follow conference postings

    • send tweets to your blog using LoudTwitter

      • generates a chronological list of your tweets by day and with the oldest listed first

      • easier to read as a record of the event

Karen Blakeman www.rba.co.uk

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Tweets to blogs via LoudTwitter


Karen Blakeman www.rba.co.uk

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  • Ideal for following conference tweets

  • Follow hashtags on Twitter

  • Include hashtag in tweet e.g. #interlend08

  • View hashtags on http://www.hashtags.org/

  • Also picked up by Twemes.com

Karen Blakeman www.rba.co.uk

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Second Life

Karen Blakeman www.rba.co.uk

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  • Wikis: Tools for Information Work and Collaboration. Jan Koblas, Chandos Publishing, ISBN 1-84334-178-6

    • Associated web site http://www.booki.info/display/website/Home

  • How to Use Web 2.0 in Your Library, Phil Bradley. May 2007, Facet Publishing, 224pp paperback ISBN: 978-1-85604-607-7

Karen Blakeman www.rba.co.uk

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What next? Koblas, Chandos Publishing, ISBN 1-84334-178-6

  • Play and experiment

  • You don’t have to try everything

  • Focus on what you think will make your work easier, more productive, more effective

  • If it does not work or it takes longer to carry out a task without significant benefits, ditch it!

  • There is no law that says you have to use something just because it has a web 2 .0 tag

Karen Blakeman www.rba.co.uk

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And Koblas, Chandos Publishing, ISBN 1-84334-178-6finally….. to encourage you in your Web 2 endeavours, a short promotional video


Karen Blakeman www.rba.co.uk