USPS SECURITY J. J. Rowan Deputy Chief Inspector Security/Technology February 2002

1. USPS SECURITY J. J. Rowan Deputy Chief Inspector Security/Technology February 2002

2. Overview • Postal Service Role • Inspection Service Tradition • Response to the Anthrax Threats • Awareness & Education • Investigative Strategies

3. U.S. Postal Service • The sanctity of the U. S. Mail for 226 years • Fundamental national infrastructure • Nearly 700 million pieces delivered each day • Annual Revenue of approximately $70 billion • Delivery to 145 million business and residential addresses • The largest non-military vehicle fleet in the world • Revenue from mail-related commerce generates approximately 8% of the nation’s gross national product

4. U.S. Postal Inspection Service • Oldest Federal Law Enforcement Agency in U.S. • Over 4300 men and women of the Inspection Service are committed to the Safety, Security and Integrity of the U.S. Mail • Protection of 800,000 employees, 38,000 postal facilities and 200 billion pieces of mail each year • During Fiscal Year 2001 Postal Inspectors arrested 11,934 criminal suspects for criminal violations.

5. Anthrax on Senate Letter Called PotentInvestigators Pursue Links to Fla., N.Y. Letters Anthrax Scare Spreads Across Europe Donald G. McNeil Jr.New York Times Service Wednesday, October 17, 2001 There was no evidence of widespread terror among Europeans, although some incidents suggested that jumpy people were overreacting to what might have been mere sugar or dust. At the same time, an extraordinary number of envelopes with powder inside were received in mailrooms around the world ANTHRAX PANIC Anthrax :le gouvernement veut rassurer Les pouvoirs publics s'organisent pour faire face à la multiplication des alertes à la poudre suspecte dont aucune n'est pour l'instant liée à la maladie du charbon. Suivant les instructions du ministre de l'Intérieur Daniel Vaillant, la police estime qu'«il faut décourager les plaisantins en les arrêtant et en les condamnant».

6. Inspection Service Response/ Actions Hotline partnership with America’s Most Wanted The Postal Service, FBI, and ADVO have increased contributions to boost the reward to $2.5 million.

7. Investigative strategies Identify senders of actual and hoax letters

8. Investigative strategies Respond to suspicious mailings and maintain high visibility

9. Postal Service Efforts to Reduce the Risk Screening the Mail Profiling of mail by known characteristics Exploring Automated Detection Technology Point where mail piece is Singulated and “squeezed” By pinch belt system

10. GOAL Safety and security of all USPS employees and customers

11. Communication Strategies • News media • Television news shows • Postcards delivered to every address • Mailroom Security • Handbook • Video • Reward Poster mailings • WWW.USPS.COM

12. Mobilize • Postmaster General John Potter established the Mail Security Task Force • Postal Inspectors • Postal Managers • Union Representatives • Management Associations • Centers for Disease Control • USPS Inspector General • Major Customers

13. MAIL SECURITY TASK FORCE Mission Enhance the safety and security of all postal employees and contractors and improve customer confidence in the mail.

14. MAIL SECURITY TASK FORCE Goals • Enhance safety and security of employees and the workplace environment. • Improve mailroom security of postal customers. • Develop prevention measures. • Develop detection measures. • Improve contingency planning to address current and future threats. • Ensure ongoing accurate and consistent messaging for employees and customers. • Improve and maintain customer confidence in the mail service.

15. MAIL SECURITY TASK FORCE Seven Working Groups • Safety and Security in the Workplace • Mail Center Security • Contingency Planning • Mail Screening • Mail Preparation • Communicating and Messaging • Surface Transportation Security

16. MAIL SCREENING WORKING GROUP Mission To create a safe work environment for our employees, to make the mail safe for the American public to gain back their confidence to use the mail, and provide improved investigative tools for law enforcement officials to aid in capturing those involves in using the mail for terrorism.

17. MAIL SCREENING WORKING GROUP Sanitizing the Mail Technical Support & Guidance: • Office of Science and Technology for the President • Department of Defense • Armed Forces Radiobiology Research Institute • Joint Program Office – Biological Warfare Detection • Department of Energy • Food and Drug Administration • Environmental Protection Agency

18. MAIL PREPARATION WORKING GROUP Mission Statement To develop and implement enhancements to mail preparation that will make business and government mail more secure and that will build consumer confidence.

19. MAIL PREPARATION WORKING GROUP Concerns Expressed by Mailers • Impacts of irradiation • Delay in processing and delivery • Damage to contents • Increase in USPS processing costs • Negative impact on the perception of mail and the mailing industry • Pursuit of biohazard detection technology • Cleansing of mail transport equipment • Messaging about the safety of business mail

20. MAIL PREPARATION WORKING GROUP Accomplishments • Industry best practices for mail security • Informational briefings for business mailers. • Standard Operating Procedure in Contingency Plan • Notifies mailers of closed facilities • Developed identified mailer initiative

21. MAIL PREPARATION WORKING GROUP Next Steps • Fine tune the “identified mailer” initiative • Continue to disseminate information about USPS and industry security initiatives to business mailers • Manage “hand-off” of Intelligent Mail Workgroup initiatives • Work with the Inspection Service to explore effort to review mail security with Business Mailers

22. SURFACE TRANSPORTATION SECURITY WORKING GROUP MISSION Identify and implement policies and/or methods for vehicular authorization and entry onto restricted postal property. Thereby enhancing the safety of postal personnel and facilities.

23. SURFACE TRANSPORTATION SECURITY WORKING GROUP • LONG-TERM EXPECTATIONS • Identify new methods for system-wide application. • Identify new technology to enhance entry point security. • Scheduling of non-mail deliveries. • Identify drivers accessing major and/or large facilities

24. Mission Statement MAIL CENTER SECURITY WORKING GROUP To be the trusted resource for timely dissemination of mail center security best practices for all mail users.

25. Accomplishments MAIL CENTER SECURITY WORKING GROUP • Communication with Customers • Mail Tampering Poster (External mail center use) • Best Practices • Mail Center Security Handbook

26. Summary • Primary Goal of USPS and Inspection Service • Response to the Anthrax Threats • Awareness and Education • Investigative Strategies • USPS Efforts to Reduce Risk

27. “I wish life came with a no-risk guarantee, but it never has. What I can guarantee is that 800,000 Postal Service employees are doing everything humanly possible to keep the mail safe and keep it moving. And we’re determined not to let terrorists stop us.” −Postmaster General John E. Potter United We Stand