Responding. After we have listened to the client, and understood his concern, we must respond to him Even if you understand your client perfectly, it does no good if you don’t communicate that understanding
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Providing the client with information, perhaps in response to a question, but many times not.
Identifying the client’s feelings.
A type of challenge in which the clinician does not confirm the client’s expectations to help the client take responsibility
Helping the client find opportunities they might not see.
Provides indication that the message has been received without providing specific input…
Encourages the client to continue talking
Sharing some of the clinician’s experiences with the client
We don’t have to talk the whole time
Sometimes silence can encourage clients to continue talking
Must be used sparingly and carefully.
All of these types of responses must be used carefully, when it is appropriate to use them.
Don’t over-use responses or relyon a responding “formula.”