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Quality Health Indicators (QHi) Benchmarking Tool

Quality Health Indicators (QHi) Benchmarking Tool. Colorado Critical Access Hospital Advisory Council November 6, 2009. Comparative data and information. Open literature (e.g., research studies, practice guidelines) Data gathered and evaluated by independent orgs (e.g., CMS, JC)

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Quality Health Indicators (QHi) Benchmarking Tool

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  1. Quality Health Indicators (QHi) Benchmarking Tool Colorado Critical Access Hospital Advisory Council November 6, 2009

  2. Comparative data and information • Open literature (e.g., research studies, practice guidelines) • Data gathered and evaluated by independent orgs (e.g., CMS, JC) • Data on competitors’ performance • Comparisons with other orgs providing similar services • Benchmarking

  3. Benchmarks Processes and results that represent best practices and performance for similar activities Can be within or outside your industry

  4. Why benchmark?To understand current dimensions of exceptional performance to achieve non-incremental or breakthrough improvement

  5. Quality Health Indicators (QHi) • Developed through Kansas Hospital Assn and Kansas Rural Health Options Project • Provide instrument to compare specific measures of quality among rural hospitals • Promote improvement • Participation through FLEX program

  6. Four pillars of measurement Clinical Quality Financial Operational Employee Contribution Patient Satisfaction

  7. Current participants

  8. Attributes

  9. Colorado CAHs 8 CAHs have signed up Submitting 5 quality measures

  10. Measures/indicatorsof most interest to Colorado CAHs

  11. 8 QHi core measures

  12. Using QHi tool • Define your facility characteristics • Used to create peer groups • Select your measures • Enter data • Generate reports

  13. Password protected login jane

  14. Example of Core Measure Dashboard

  15. 16

  16. Other measures: Examples

  17. Other measures: Examples

  18. Other measures: Examples

  19. Other measures: Examples

  20. Benefits

  21. Questions? Comments?

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