As more and more organizations learn to embrace the benefits of business intranet software, questions regarding how to get the most out of it are beginning to arise. There are tried and true ways to improve how you and your team use your business intranet, many of which are easy enough to implement on a daily basis without having to take up too much of your time and energy. Here are few tips for a successful intranet.
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4 4 tips to have the
tips to have the most successful
most successful Corporate Intranet
Are you planning to implement a Corporate Intranet or a Knowledge
Management Portal but skeptical that it won’t work? Well, you are
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Social Collaboration has a great impact everywhere. Even in the way professionals
work. The Corporate Intranet has made the ‘workplace’ possible from anywhere
and anytime. With a fully integrated Document Management System (DMS), the
Intranet is becoming the ‘new’ Corporate Social Sharing Platform.
Is user adoption easy?
Is the Intranet successful from the day it is implemented (or even after a few
months of implementation)?
Does the Intranet become the single true source of all the exhaustive
corporate information/ documents?
There are critical parameters that are decisive to the success of the Corporate
Intranet. For example, given today’s needs it is important that the Intranet is
responsive, and has all the tools that users need on a day-to-day basis.
The Corporate Intranet is not just about putting a technology solution together.
Content, Design, Governance and Training are all important factors that
contribute to the success of the Corporate Intranet.
Let’s take a deeper dive into the 5 tips to have a Corporate Intranet that is
Users will only use the Intranet if they find value in it. For example, if they are
able to find the right content quickly, they are likely to come back to use it.
Therefore, it is absolutely critical to plan the content to be migrated. To help plan
better, a content audit is required.
The first step is to create a content inventory, which means to figure out what
content you have. It also implies that you must figure out the following:
Where is the content stored?
What is the format?
Who owns it?
When was the content last updated?
The content audit will help you get rid of unwanted legacy content. The content
owners need to identify the content that is current and relevant.
Users need the flexibility to work from anywhere, anytime. This is why a
responsive design is critical in the current times. If the design is responsive, the
screen of the Intranet will get adjusted according to the device it is being accessed
from. It also provides a seamless experience whether being accessed from a
mobile device or a smartphone.
The other important feature of the Intranet should be ease of use (even the
desktop version), which means intuitive access to information and content. It
should provide quick access to all the tools employees need on a day-to-day
While Governance is a topic that no one likes, it helps to fix responsibility for
different areas. It is also the reason for the Intranet to have updated, relevant and
usable content, at all times. If there is no Governance in place, chances are that
the project will lose focus. Each function/team should have an Intranet champion
who ensures that content is updated regularly.
Governance is fixing responsibility for content owners, establishing a workflow for
timely feedbacks, identifying Intranet custodians, future changes and vision. The
Governance Board should have periodic meetings to decide if the Intranet is
The user adoption of the Corporate Intranet largely depends on how well the
training is planned. The training should be planned in a way that each user group
is trained as per their role.
Promotions, roadshows and contests are also an effective way to promote the
Intranet. Training videos and user guides are some other ways to ensure that user
engagement is high and professionals in the organization use it as a collaboration
tool rather than using it as just another IT tool.
The above is not a finite list but if an organization can get the above 4 things in
place, it can largely ensure the success and adoption of the Intranet to a large
For more information click here: http://www.ishir.com/blog/4436/4-tips-