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How Salesforce is using Artificial Intelligence and Machine Learning into its platform

Salesforce Einstein has been developing<br>the Artificial Intelligence and Machine<br>Learning capabilities in its platform<br>by integrating data science and<br>predictive algorithms into its<br>cloud-based CRM products.

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How Salesforce is using Artificial Intelligence and Machine Learning into its platform

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  1. HowSalesforceis usingArtificial Intelligenceand MachineLearning intoitsplatform

  2. SalesforceEinsteinhasbeendeveloping theArtificialIntelligenceandMachine Learningcapabilitiesinitsplatform byintegratingdatascienceand predictivealgorithmsintoits cloud-basedCRMproducts.

  3. BuildingAIforSuccess withEinstein: SalesforceEinsteinsolvesthisby removingthecomplexityofAI, allowinganyenterprisetodeliver smarterandmorepersonalized customerexperiences.

  4. VariousDeploymentsinEinstein: SalesCloud MarketingCloud ServiceCloud CommunityCloud

  5. SalesCloudEinsteintrackssaleseffortsand prospectresponsedatato prioritizeopportunities.Ithelps companiessellsmartbymaking prudentAI-basedpredictions andrecommendations.

  6. Einsteinallowsuserstoeffectively managecustomerserviceissues – fromcasemanagementtoresponse scheduling.TheAIusesdatato connectthedotswhenitcomesto commonproblemsandallow solutionemergefaster. ServiceCloud

  7. Einsteinmonitorsuserstoascertain therightexperienceandthenhelps enterprisesofferthatexperienceto allusers.UsingAIandML,experiences arepersonalizedforeverymember ofacommunity. CommunityCloud

  8. Einsteinenablespersonalizedmessaging acrosschannelsforthetargetaudience. Enterprisescandeliverahighly- customizedcustomer experiencewithAI-backed customerjourneys. MarketingCloud

  9. Byofferingcutting-edgeAIandML capabilities,Salesforceisushering inthenextgenerationofpredictive intelligenceinaCRM. Conclusion

  10. Formoredetails,pleasefollowtheappendedlink: http://bit.ly/2Z5WMhs

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