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ICT and Global Supply Chains Bernard A. Courtois President and CEO, Information Technology Association of Canada Presented at the PowerPoint PPT Presentation


ICT and Global Supply Chains Bernard A. Courtois President and CEO, Information Technology Association of Canada Presented at the Symposium on Cross-Border Supply of Services Geneva – April 28-29, 2005. Sales Services. HR Services. Investment Services. Marketing Services. Design

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ICT and Global Supply Chains Bernard A. Courtois President and CEO, Information Technology Association of Canada Presented at the

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ICT and Global Supply Chains

Bernard A. Courtois

President and CEO,

Information Technology Association of Canada

Presented at the

Symposium on Cross-Border Supply of Services

Geneva – April 28-29, 2005


From product to services economy l.jpg

Sales

Services

HR

Services

Investment

Services

Marketing

Services

Design

Development

Manufacturing

Marketing

Sales

Support

Consulting Services

Human Resources

IT & Support

Design

Services

Manufacturing

Services

Network

Services

Development

Services

Legal

Services

“Office”

Services

Support

Services

IT

Services

from Product to Services Economy

Specialized Services Economy

Integrated

Product Economy

Not

Service Economy

This is about

service

cost

minimization

© Orbit IQ 2005

etc...


United nations conference on trade and development unctad september 2005 l.jpg

United Nations Conference on Trade and Development (UNCTAD, September 2005)

“While the offshoring of services is still in its infancy, the tipping point may be approaching rapidly. Offshoring represents the cutting edge of the global shift in production activity, giving rise to a new international division of labour in the production of services.”


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ICT and Global Supply Chains

  • ICT enables outsourcing of business processes

  • ICT enables global supply chains

    • Telecom, digitization and consulting

  • ICT a lead user of both, e.g.

    • Computers, telecom, software, semiconductors, R&D


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Global Supply Chains: Win-Win?

  • Improve quality and cost

  • Stimulate economic growth and control inflation

  • Require adaptation

  • Growing importance not reflected in trade agreements


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