ISCOM 472 Marvelous Teaching / snaptutorial.com

1. ISCOM 472 Entire Course For more classes visit www.snaptutorial.com ISCOM 472 Week 1 DQ 1 ISCOM 472 Week 1 DQ 2 ISCOM 472 Week 1 DQ 3 ISCOM 472 Week 1 Individual Elements of Lean Paper ISCOM 472 Week 2 DQ 1 ISCOM 472 Week 2 DQ 2 ISCOM 472 Week 2 DQ 3 ISCOM 472 Week 2 Learning Team Need for a Lean Initiatives Paper ISCOM 472 Week 3 Learning Team As-Is Process Flowchart and Paper ISCOM 472 Week 3 Learning Team Individual Process Analysis Techniques Summary ISCOM 472 Week 4 DQ 1 ISCOM 472 Week 4 DQ 2 ISCOM 472 Week 4 DQ 3 ISCOM 472 Week 4 Individual Change Management Paper ISCOM 472 Week 4 Learning Team To-Be Process Flowchart and Paper ISCOM 472 Week 5 Individual JIT and Process Standardization Paper ISCOM 472 Week 5 Learning Team Business Process Improvement Plan and Metrics Paper and Presentation **************************************************

2. ISCOM 472 Final Exam Guide For more classes visit www.snaptutorial.com 1. complexity and streamline a process to identify and eliminate waste in company processes. Lean enterprise is a systematic methodology to reduce the 2. Just –In-Time is the same as a lean manufacturing approach. 3. that they strive for better process performance by focusing on the same elements of the process. The end goal of Lean enterprise and Six Sigma are the same in 4. performed by a person or group of people at a workstation, with a customer or working with certain materials. Process charts is an organized way of documenting all activities 5. Flowcharts are also known as which of the following: 6. process to improve it. Process improvement is a study of activities and flows of each 7. Wheel. Another name for the Plan-Do-Check-Act Cycle is Deming

3. 8. its potential causes. _______ is a visual way to relate key performance problems to 9. ideas generated during a session. Brain storming participants are not discouraged from evaluating 10. Materials can be delivered by either a push or a pull method. 11. Just-in-Time (JIT) philosophy includes which of the following: 12. Lean Enterprise is a prerequisite for a Lean Supply Chain 13. enterprise? Which of the following cannot be managed in supporting a lean 14. approach to process analysis. Metrics complete the documentation process in a systematic 15. measure attributes. Two ways to measure performance is to measure variables and ************************************************** ISCOM 472 Week 1 DQ 1 For more classes visit

4. www.snaptutorial.com Where is your organization in the evolution of a Lean Enterprise? ************************************************** ISCOM 472 Week 1 DQ 2 For more classes visit www.snaptutorial.com What technology drivers influence the evolution to lean enterprise? ************************************************** ISCOM 472 Week 1 DQ 3

5. For more classes visit www.snaptutorial.com What is your organization's vision? Is your organization utilizing any lean enterprise principles to achieve its vision? How has this been effective? ************************************************** ISCOM 472 Week 1 Individual Elements of Lean Paper For more classes visit www.snaptutorial.com Resources: Electronic Reserve Readings, University Library, the Internet, or other resources Research the elements and core disciplines of lean manufacturing and services as it relates to your organization, or one with which you are familiar.

6. Write a 700- to 1,050-word paper in which you address the following points:  Describe briefly at least three core elements of lean.  Identify which elements are required for your selected organization to move towards a lean environment.  Describe your selected organization’s vision.  Describe how your selected organization’s vision supports lean. If the organization’s vision does not support lean, re-write it so that it does and describe how your new version of the vision supports lean. Format your paper consistent with APA guidelines. ************************************************** ISCOM 472 Week 1 Lean Enterprise Organization Application

7. For more classes visit www.snaptutorial.com ISCOM 472 Week 1 Lean Enterprise Organization Application You will research the elements and core disciplines of various Lean Enterprise/Operational Excellence initiatives/approaches (for example Lean, Six Sigma, TQM, Theory of Constraints, ISO, Operational Excellence) for both manufacturing and services as it relates to your organization (or one with which you are familiar). Write a 1,050- to 1,400-word paper in which you address the following points: • Describe briefly at least two core elements of Lean that you personally can use to improve your own organization or one you know. • Compare/contrast at least two operational excellence (Six Sigma, TQM, Theory of Constraints, ISO, etc.) approaches to a Lean Enterprise in the simple matrix given below. • Note: Matrix will need to be included in paper. • Evaluate how your selected organization’s (your own or one you have chosen) vision supports Lean. If the organization’s vision does not support Lean, re-write it yourself so that it does, and describe how your new version of the vision supports Lean showing old and new forms. • Assess how Lean Enterprises and/or other Operational Excellence initiatives/approaches can help lead an organization to change. **************************************************

8. ISCOM 472 Week 2 DQ 1 For more classes visit www.snaptutorial.com Does your organization utilize TQM systems? What types? Give an example of how a particular TQM tool resolved a quality issue. What other methods could be considered? ************************************************** ISCOM 472 Week 2 DQ 2 For more classes visit www.snaptutorial.com Does your organization utilize Six Sigma improvement methodology? Give an example of process that would benefit from DMAIC. What would be the challenges that your organization would have to overcome to successfully utilize Six Sigma?

9. ************************************************** ISCOM 472 Week 2 DQ 3 For more classes visit www.snaptutorial.com What is your organization’s procedure for understanding your manufacturing or service process? ************************************************** ISCOM 472 Week 2 Learning Team Need for a Lean Initiatives Paper For more classes visit www.snaptutorial.com

10. Research and identify an organization that will be used for this and subsequent Learning Team assignments. Attain faculty approval. Write a 1,050- to 1,750-word paper in which you identify a lean organization including their mission, vision, goals, and objectives. Compare and contrast your chosen organization to your own organization, or one with which you are familiar, in terms of various lean initiatives. Address each of the following in your paper:  Compare and contrast the management style(s) within your own organization with the management style(s) at selected organization that has adopted lean initiatives. ISCOM 472 Week 3 Article Summary For more classes visit www.snaptutorial.com Summarize the article(s) you have chosen in a 350-word paper.

11. Explain how your selected article(s) relate(s) to two of the four Week 3 Objectives. ************************************************** ISCOM 472 Week 3 DMAIC Problem Solving For more classes visit www.snaptutorial.com Create a Microsoft®PowerPoint®slide presentation with speaker notes addressing each of the process improvement phases of DMAIC. Identify a process you want to improve in your personal life or in your organization, or one you know that may benefit from improvement. Research each of the following phases:  Define  Measure  Analyze  Improve  Control Describe two different tools/techniques, using one slide per each phase of DMAIC and two tools/techniques per each phase, 3 slides total each phase, to analyze a process you have chosen to improve.

12. Use 5 Whys and 5S as two of your 10 selected tools/techniques. You may choose the other eight tools/techniques.For each phase, provide applied examples of process improvement within your workplace or an organization with which you are familiar and apply tools/techniques to each phase.  Define o Tool 1 o Tool 2  Measure  Tool 1  Tool 2  Tool 1  Tool 2  Tool 1  Tool 2  Tool 1  Tool 2  Analyze  Improve  Control Tools/Techniques are from the text / toolbox such as 5 Whys, 5S, Flow Charts, Pareto Charts, Control Charts, Scatter Diagrams, Brainstorming, etc. Note: You need to show detail in the speaker section. This is worth 15 points (15% of your grade) so please give details of how the tools/techniques are used, and give examples. Format your PowerPoint® presentation consistent with APA guidelines.The presentation will need to be 19 slides and include the following: title slide, introduction, content, conclusion and reference slide. Each phase must have one description slide plus two slides for each technique/tool chosen and must also provide examples and personal application on the slide with details in the speaker notes. Use a minimum of 3 different references that are not from the same online text, library book or article. Click the Assignment Files tab to submit your assignment.

13. ************************************************** ISCOM 472 Week 3 DQ 1 For more classes visit www.snaptutorial.com ISCOM 472 Week 3 DQ 1 ************************************************** ISCOM 472 Week 3 DQ 2 For more classes visit www.snaptutorial.com

14. ISCOM 472 Week 3 DQ 2 ************************************************** ISCOM 472 Week 3 DQ 3 For more classes visit www.snaptutorial.com ISCOM 472 Week 3 DQ 3 ************************************************** ISCOM 472 Week 3 Learning Team As-Is Process Flowchart and Paper For more classes visit

15. www.snaptutorial.com Process Analysis Techniques Summary Create a Microsoft® PowerPoint® slide presentation addressing each of the process improvement phases listed below in a separate slide. Research each phase and describe two different techniques to analyze a process that may be utilized during each of the following process improvement phases: • Define • Measure • Analyze • Improve • Control Provide examples of process improvements from your workplace or from an organization with which you are familiar. Format your summary consistent with APA guidelines. ************************************************** ISCOM 472 Week 3 Learning Team Individual Process Analysis Techniques Summary

16. For more classes visit www.snaptutorial.com Process Analysis Techniques Summary Create a Microsoft® PowerPoint® slide presentation addressing each of the process improvement phases listed below in a separate slide. Research each phase and describe two different techniques to analyze a process that may be utilized during each of the following process improvement phases: • Define • Measure • Analyze • Improve • Control Provide examples of process improvements from your workplace or from an organization with which you are familiar. Format your summary consistent with APA guidelines. **************************************************

17. ISCOM 472 Week 3 Process Improvement Opportunities For more classes visit www.snaptutorial.com ISCOM472 Week 3 Process Improvement Opportunities Create an As-Is Process Flowchart for a process that requires improvement of your selected organization. Explain the benefits of accurately documenting the As-Is process. Research your organization that needs improvement and your benchmark organization. Write a 700-word paper in which you identify and explain the process improvement opportunities and change management process and map the current AS-IS process. Address each of the following in your paper: • Explain why process flowcharts to map the As-Is process is important to problem solving. • Use the matrix example given below to identify and benchmark process improvement categories: • Identify and explain the following terms: • Reduced lead-time/cycle-time • Improved quality • Elimination of waste • Reduced total cost process improvements. • Use the process above to benchmark these four categories against Toyota Production Systems (TPS) lean enterprise best practices. • Describe challenges the selected organization may face in implementing the areas for improvement.

18. • Explain the importance of the current As-Is Process. • Identify potential consequences of incorrectly completing the As-Is flowchart • Map at least two of the Matrix As-Is process improvement categories for your selected organization. • Use flowcharting process map boxes (spaghetti and/or swim lane) and at least two decision trees/blocks in the charting. • Include your As-Is Flowchart as an exhibit or figure in your paper. ************************************************** ISCOM 472 Week 4 DQ 1 For more classes visit www.snaptutorial.com Can you improve something that you can’t measure? Why or why not? **************************************************

19. ISCOM 472 Week 4 DQ 2 For more classes visit www.snaptutorial.com What metrics does your organization use to assess supply chain performance? What are the benefits of performance metrics? ************************************************** ISCOM 472 Week 4 DQ 3 For more classes visit www.snaptutorial.com How do internal metrics differ from external metrics? organization know if they are measuring the right things? How does an **************************************************

20. ISCOM 472 Week 4 Individual Change Management Paper For more classes visit www.snaptutorial.com Write a 1,050- to 1,400-word paper, usingyour own organization or one with which you are familiar. Identify the three categories of improvements (cycle-time, quality, and cost) that may be applied to an organizational process. Address the following in your paper:  Describewhat challenges the selected organization may face in implementing the improvements.  Recommendhow the organization may resolve resistance to change. Format your paper consistent with APA guidelines. **************************************************

21. ISCOM 472 Week 4 Leading Lean Enterprises Changes For more classes visit www.snaptutorial.com ISCOM 472 Week 4 Leading Lean Enterprises Changes Write a 1,050-word paper to assess and resolve resistance to process change. Identify at least two non-standardized processes in your own organization or one you are familiar with that can be documented. Address the following in your paper: • Describe the two non-standardized processes selected. • Explain why the non-standardized process should be standardized to help reduce variation. If you think a non-standardized process is OK to utilize, explain why and how you will control variation. • Evaluate challenges that the selected organization may face in implementing the identified lean enterprise improvements. For example, examine your DMAIC assignment in Week 3 where you improved a process. What are the barriers to implementing these changes? • Recommend how your selected organization may resolve resistance to change or overcoming change. • Explain how management can help organizations facilitate change with empowerment and getting everyone involved. Format your paper consistent with APA guidelines. Use a minimum of 3 different references that are not from the same online text, library book or article. Use the Grading Rubric and University Library Sample Paper and APA Guide and Citation Generator.

22. Click the Assignment Files tab to submit your assignment. ************************************************** ISCOM 472 Week 4 Learning Team To-Be Process Flowchart and Paper For more classes visit www.snaptutorial.com Resources: Need for a Lean Initiatives Paper and As-Is Process Flowchart and Paper Create a To-Be Process Flowchart for the process identified that requires improvement for your selected organization. Write a 700- to 1,400-word paper in which you describe at least three problem analysis tools that you applied to develop the process flowchart. Identify which of the three (cycle-time, quality, and cost) categories of process improvements your To-Be process addressed. Identify potential challenges in implementing your process changes.

23. Format your paper consistent with APA guidelines. ************************************************** ISCOM 472 Week 5 Individual JIT and Process Standardization Paper For more classes visit www.snaptutorial.com Choose a local business establishment, such as a car wash, fast food, dry cleaner, or doctor’s office check-in. Observe and document the process steps followed. Write a 700- to 1,050-word analysis in which you:  Explain the JIT philosophy.  Identify the customer expectations for the service and/or product.  Describe the production process steps observed.  Diagram a process flowchart.  Describe the standardized and non-standardized process steps.  State your opinion concerning the process. effectiveness, efficiency, and measurements.  Make recommendations for improving the process.  Be sure to properly cite your sources.

24. Format your paper consistent with APA guidelines. ************************************************** ISCOM 472 Week 5 Learning Team Business Process Improvement Plan and Metrics Paper and Presentation For more classes visit www.snaptutorial.com Resources: Need for a Lean Initiatives Paper, As-Is Process Flowchart and Paper, and To-Be Process Flowchart and Paper Write a 700- to 1,050-word paper recommending and evaluating the selected business process improvement plan for your selected organization.  Include in your paper the metrics and processes to sustain your planned improvements.  Compare and contrast the various measurement techniques used to evaluate a new process.

25.  Develop the metrics to quantify the level of improvement in your selected processes. Format your paper consistent with APA guidelines. **************************************************