gm global warranty management system

1. GM Global Warranty Management System posted on OCTOBER 15, 2020 “ “GM’s Global Warranty Management system is a comprehensive claims processing solution that makes it easier for dealers to work with GM,”  Mike Esposito The GM Global Warranty Management consists of a process and steps that are related to the market requirements, business practices, and globally common business rules. In order to get a certi?cation, the organization needs to follow a dif?cult certi?cation process. After the certi?cation, the trained party will be able to quickly process, track, and analyze warranty submissions and claims once

2. the system (https://gmglobalconnectinfo.com/what- is-the-dealer-claim-management-system-in-the- automotive-industry-and-how-does-it-work/) is fully integrated. Understanding Terminology General Motors (https://www.gm.com/) have been using have speci?c terminology for all their warranty repair orders. The repair order is referred to as ‘job card’ and ‘job’ refers to one single repair. To refer to the sublets, General Motors (https://gmglobalconnectinfo.com/) uses the term ‘net items. It is better to stay aware of these terms as only these terms will be used for the GM Global Warranty program. GM Global Warranty Management System

3. The System features of GM Global Warranty Management System include:  Simple identi?cation of actions for a vehicle or part Comprehensive Vehicle and service history data Every write-up checked at Field action The whole warranty process completes in 5 seconds Real-time claim submissions and Claim memos Easy identi?cation of repairs or any other troubled vehicle situations. Wholesale involvement that will reduce the chances of a buyback. All data is reviewed and monitored. Automatic submissions of vehicle expiration. The GM Global Warranty Management will let the dealers use the same tools to analyze the warranty that they use themselves. All other General Motors (https://gmglobalconnectinfo.com/general-motors-marques/) brands also are handled through the same system. Dealers also get the liberty to set their own rules, which will mainly include the operation, transaction types.

4. Installing GM Global Warranty Management Application You can install the GM Global Warranty Management (https://gmglobalconnectinfo.com/how-to-get-a-copy-of-the-global- warranty-management-on-a-car/) application through the GM Warranty Parameters screen itself. First, you need to verify that the parameters set for the screen are in the correct order before you install the program. 1. First you need to select the GM Warranty again and the GM Warranty Parameters screen will open up. 2. Then click on the Install Global Warranty option. Then the application setup will begin downloading and You need to install the ?le once it is downloaded. 3. Then you need to open the downloaded ?le to install the GM Global Warranty Management System. (https://gmglobalconnectinfo.com/what-are-the-applicable- warranties-section-in-the-gm-global-warranty-management- system/) Then the GM Global Warranty InstallShield Wizard will appear. 4. The click on the Next button to continue the installation process. 5. Then set the installation destination. By default, it will install at C:ASIPGMGWM. 6. And then Click Install to continue. 7. The GM Global Warranty application will be installed once you complete this installation process. Then ?nd and click on Cancel on the GM Warranty Parameters screen. 8. Once done, you can Exit on the Warranty Parameters menu.

5. Comments Micheal Sullivan FEBRUARY 22, 2022 AT 11:55 PM (HTTPS://GMGLOBALCONNECTINFO.COM/GM-GLOBAL-WARRANTY- MANAGEMENT/#COMMENT-3) I have sold my 350 Sierra truck and wanted to know how to get a refund for the remainder of the contractl REPLY Janice Brady MARCH 31, 2022 AT 1:15 PM (HTTPS://GMGLOBALCONNECTINFO.COM/GM-GLOBAL-WARRANTY- MANAGEMENT/#COMMENT-5) Good day. I have the 2012 GMC Terrain with 83000 miles. My engine light came on & vehicle did stop in traf?c & would not start back up until the next day. Acting as if not getting gas? Also hard on gas, 10miles per gallon. The vehicle has been very well maintained, is clean, has a new paint job. I took to my regular mechanic. & he told me it is under re Ll, recall # is N192268181. Took to GMC dealer in Maine. They blew me off telling me it only pertains to CANADIAN gmc terrain. Well, my GMC was manufactured in Canada according to the sticker on the door. I called customer service yesterday & was transferred to 6 different people only to be took that someone would look into this & be calling me back. No one has called me. Coukd you please clarify if my 2012 GMC Terrain is covered. The catalytic converter is coming back on the engine light code as being plugged up. My Vin is 2GKFLREKXC6234274. I PERSON I SPOKE TO AT THE BANGOR Maine dealership says only Canadian vehicles are covered although I have the recall letter right in front of me which says in the customer Noti?cation section USA & CANADA. Can you please assist me with this issue so that I can safely drive & not be worried

6. about breaking down. Thank you, Janice Brady. 207-735-6609 REPLY The information provided in this website is for pure knowledge purpose. We are not associated or partnered with General Motors or GM Global Connect. Copyright © 2022 GMGlobalConnectInfo.com (https://gmglobalconnectinfo.com)