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Social Software at Sandia History, Present and Future. Hope Niblick | 18NOV09 | Sandia, Livermore CA. What do we mean by social software?. Thinking around software has changed over time, as has the terminology: Memex : 1940’s ARPA (advanced research projects agency) : 1960’s

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social software at sandia history present and future

Social Software at SandiaHistory, Present and Future

Hope Niblick | 18NOV09 | Sandia, Livermore CA

what do we mean by social software
What do we mean by social software?
  • Thinking around software has changed over time, as has the terminology:
    • Memex : 1940’s
    • ARPA (advanced research projects agency) : 1960’s
    • Augmentation (augmenting human intellect) : 1960’s
    • EIES (electronic information exchange system) : 1970’s
    • CSCW (computer supported collaborative work) : 1980’s
    • Groupware : 1980’s and 1990’s
    • Social Software : 1990’s ::: “software that supports group interactions”
collaborative tool vs social software
Collaborative Tool vs. Social Software



Discussion boards


Mail groups

  • RSS aggregation
  • Wikis
  • Cataloging (Delicious, LibraryThing)
  • Media sharing (Flickr, YouTube)
  • Social network
  • Blog (trackbacks, comments)
  • Microblog
collaboration at sandia to date
Collaboration at Sandia to date

E-mail – 1990 (cc Mail => Exchange / Outlook)

Instant Messaging -- 1999 (Sametime => Microsoft Messenger)

Team Workspaces – 2000 (QuickPlace => Sharepoint)

Discussion boards (bicycle discussion)

mail groups


Social Software at Sandia to date

  • Wikis
  • Blogs
  • Social bookmarks
  • Podcasts
  • Video sharing
  • Microblogging
  • Social networking
what wikis have to offer sandia
What wikis have to offer Sandia

::: collection of Web pages designed to enable anyone with access to contribute or modify content, using a simplified markup language

allow users to collect documentation and keep it up to date collaboratively

also used for scientific collaboration

provide organization capabilities to information that would be onerous in other, more structured, platforms

offers ability to move away from concept of information locked in more proprietary ‘document’ form and into flatter, more connected text

wikis at sandia
Wikis at Sandia

Existing MediaWiki and Twiki instances

Trac, Gforge & SourceForge wiki components for source code project documentation

Sharepoint has a limited wiki feature

Confluence approved in 2009 for enterprise pilot deployment & creation of a “Sandiapedia” central wiki resource (final name TBD)

Investigating add-on Confluence products that extend it as a project management platform and as a laboratory notebook (with encrypted datetime stamps)

what blogs have to offer sandia
What blogs have to offer Sandia

A website with regular entries of commentary displayed in reverse chronological order, usually on a specific subject. Generally features links to other content and the ability for readers to comment

Other common features of a blog are the ability to do ‘trackbacks’ and ‘permalinks’

Expression of ideas as a narrative, often with a point of view

blogs at sandia
Blogs at Sandia

Blogging since at least 2005

Pilots include WebCo blog, Sandia Matters, Infoproviders and others

Lab News Interactive built on blogging software (WordPress)

LNI includes new “Blogger’s Row” feature

Al’s Blog (Al Romig)

Lean Six Sigma Secrets (Laura Guedelhoefer, Don Lifke, Mike Lopez, and Rick Sherwood)

Science 2.0 (Joe Lewis)

Life on the Line – Riding in Research (Michael Brumbach)

what social bookmarking has to offer sandia
What social bookmarking has to offer Sandia

::: a method to store, organize, search and manage bookmarks of web pages

uses tagging and folksonomy

access bookmarks from anywhere, across machines and across browsers

social component lets users share with specific people and add to the community’s knowledge in general

public web examples: Delicious, Magnolia, Connotea

social bookmarks
Social bookmarks

Scuttle – 2 separate installs at Sandia –

In CA, WebCo pilot/test was open and very successful during a short run

NM Library used Scuttle for internal collaboration



what do podcasts have to offer sandia
What do podcasts have to offer Sandia

::: series of digital media files, usually digital audio or video, that is made available for download via web syndication. The syndication aspect of the delivery is what differentiates podcasts from other files that are accessed by simple download or by streaming

allows for multitasking (listen to them on the train ride home)

broadcasting of Sandia content for either internal or external audiences


CA Public Relations and Strategic Communications groups -- September 2008 launch

Sandia Now has been turned into a podcast feature:

Research being done at NM site on using podcasting for public relations

spent $$ in 2009 to further explore podcasting, action plan being evaluated for 2010 funding

what does video have to offer sandia
What does video have to offer Sandia?

Higher bandwidth and broadband availability is creating an expectation of video availability

Many of the things going on at Sandia are visually exciting and video conveys the message much better than other media


YouTube channel for Sandia videos

A great deal of other video offerings refer to Sandia National Labs appear when you search YouTube

Inside Sandia, videos being produced for training/promoting software

what does microblogging have to offer sandia
What does microblogging have to offer Sandia?

::: a form of multimedia blogging that allows users to send brief text updates or micromedia such as photos or audio clips and publish them, either to be viewed by anyone or by a restricted group which can be chosen by the user. These messages can be submitted by a variety of means, including text messaging, instant messaging, email, digital audio or the web

short messages carrying concise information

microblogging at sandia
Microblogging at Sandia

Follow @SandiaLabs on Twitter

Investigation funded under (2009) web 2.0 project (now Status)

Thunderbook status updates

Results being evaluated for 2010 funding

what do social networks offer sandia
What do social networks offer Sandia?

::: online communities of people who share interests and/or activities, or who are interested in exploring the interests and activities of others

connecting individuals in an asynchronous, casual manner

promote collaboration and knowledge sharing

capture information about the community

social network
Social Network


skill profiles


project involvement

piloting soon

HR / peoplesoft initiative

External Facebook page



On Twitter: follow ‘SandiaLabs’

Internal blogs at Sandia