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From landing to take-off: we care Swissport s business outlook for a common ground handling vision in the Greek marke

01.11.2011. Page 2. Brief presentation Swissport GreeceOrganization and latest statisticsCustomers. Agenda. 01.11.2011. Page 3. Swissport Greece Key figures 2009. Employees over 1'200Flights handled over 35'000Passengers handled 6'000'000 Tons handled 42'000 Airports served 5Gained Ground Time 1'125 h Customers more than 55 .

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From landing to take-off: we care Swissport s business outlook for a common ground handling vision in the Greek marke

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    1. From landing to take-off: we care! Swissport’s business outlook for a common ground handling vision in the Greek market (2010 and beyond)

    2. 02.11.2011 Page 2

    3. 02.11.2011 Page 3 Swissport Greece Key figures 2009 Employees over 1’200 Flights handled over 35’000 Passengers handled 6’000’000 Tons handled 42’000 Airports served 5 Gained Ground Time 1’125 h Customers more than 55

    4. 02.11.2011 Page 4

    5. 02.11.2011 Page 5

    6. 02.11.2011 Page 6 Constant annual growth (average 12%) From 50 people in 2000 to today’s record of over 1’200 ! More than 200 employees with a wealth of airline experience (>15 years) The average age of our employees is 38 years Repetition 75% of seasonal employees All customer contact employees speak fluent English and more than half a second foreign language (French, German or Italian) More than 30% of Check-in agents, supervisors are experienced in Codeco since 2007 More than 70% having at least 7 years of handling experience Multi-functional workforce with international (SPI) experience Constant development and motivation Huge responsibility towards our people and their families Industry’s best working and remuneration conditions Low staff turnover / fluctuation (<5%) No industrial action

    7. 02.11.2011 Page 7 Our Customers

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