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Organizational Climate & Diversity Assessment OCDA - National Project. Association of Research Libraries Membership Meeting, October 11, 2007 Charles B. Lowry, PhD Dean of Libraries M. Sue Baughman Assistant Dean for Organizational Development. Outline. Phase I Project Background

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organizational climate diversity assessment ocda national project

Organizational Climate & Diversity AssessmentOCDA - National Project

Association of Research Libraries

Membership Meeting, October 11, 2007

Charles B. Lowry, PhD

Dean of Libraries

M. Sue Baughman

Assistant Dean for Organizational Development

outline
Outline
  • Phase I Project Background
  • Key Concepts in OCDA
  • Project History and Timeline
  • Next Steps - Phase I
phase i project background
Phase I Project Background
  • Project Managers
    • UM Libraries
    • UM Industrial/Organizational Psychology
    • ARL
  • Partner Sites
    • Texas A&M University
    • University of Arizona
    • University of Connecticut
    • University of Iowa
    • University of Kansas
phase i project background4
Phase I Project Background
  • OCDA—What is it?
    • A data gathering tool to assess whether the policies, procedures and practices of your library are effectively supporting your mission.
    • Examines aspects of the library’s climate, e.g., fairness, diversity and teamwork as they relate to customer service.
    • Designed to examine employees’ perceptions of what behaviors are rewarded, supported and expected in your library.
key concepts in the ocda
Key Concepts in the OCDA

Organizational Climate Elements

  • Climate for Organizational Justice
  • Climate for Leadership
  • Climate for Interpersonal Treatment
  • Climate for Deep Diversity
  • Climate for Demographic Diversity
  • Climate for innovation
  • Climate for Continuous Learning
  • Climate for Teamwork
  • Climate for Customer Service
key concepts in the ocda6
Key Concepts in the OCDA

Organizational Attitudes

  • Job Satisfaction
  • Organizational Commitment
  • Organizational Citizenship Expectations
  • Organizational Withdrawal
  • Task Engagement
  • Psychological Empowerment in the Workplace
  • Work Unit Conflict
um library ocda history
UM Library OCDA History

OCDA Timeline:

  • 1999 Need Identified

o Training on diversity issues - Diversity Committee

o Partnership with UMD Industrial/Organizational Psychology

  • 2000 – Survey Administered

o Goals: examine current management practices and gather baseline data

  • 2004 – Survey Repeated

o Expand goals: address team development and climate issues

new concepts in the ocda
New Concepts in the OCDA

Phase I OCDA Partners

  • The Climate for LGBT issues
  • The Climate for Service
  • The “Healthy Organization” - - a concept evolving from the Schneider model
stages of the project
Stages of the Project
  • OCDA 2007 - Forward

Phase I was basically completed with the partners with a meeting on Tuesday October 9

o Five institutions testing survey in Web form

o Developing procedural documentation

o Evaluating process

o Developing automated institutional reports

o Testing the Schneider Model

stages of the project10
Stages of the Project
  • Phase II

o Expanding number of test sites (UM Libraries will again administer the survey to our own staff)

o Testing reporting mechanisms

o Testing methods for intervening to improve where weaknesses are surfaced

stages of the project11
Stages of the Project
  • Phase III

o ARL begins administering survey as part of the Statistics & Measures Program (second half 2008- )

phase i research findings
Phase I Research Findings
  • Elements of Climate
  • “Healthy Organization” - impact of service
  • Climate for Diversity
  • Surprises
    • Teamwork and communication
    • Library as place
phase i process
Phase I Process
  • Activities to Support the Project
    • Web site and FAQ’s
    • Site visits
    • Local communication to staff
    • Meet at ALA meetings
next steps phase i
Next Steps - Phase I
  • Identify strategies and activities to support survey issues
  • Collective sharing of ideas
  • Ongoing communication to support sites
organizational climate diversity assessment ocda national project15

Organizational Climate & Diversity AssessmentOCDA - National Project

Association of Research Libraries

Membership Meeting, October 11, 2007

Charles B. Lowry, PhD

Dean of Libraries

M. Sue Baughman

Assistant Dean for Organizational Development

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