How Service Providers Create Customer Loyalty and Win New Customers (SP-05). John Drolet – VP Service Provider Sales Aastra Telecom. Session abstract.
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John Drolet – VP Service Provider Sales
Branch Offices CustomersThe VoIP architecture allows application developers to address the user / IP telephone rather than the PBX.
Remote International Workers
Headquarters / Large Office
Third Party Application / Server Farm
Hosted IP Telephony
XML - Extensible Markup Language
Aastra SIP Phone Customers
Aastra SIP Phone
Public Web Server
Access to Corporate applications
Access to Internet applications
Carriers and Service Providers, Human Resources, Travel and Hospitality, Education, Law Enforcement
XML LABEL DESCRIPTION XML FIELD VALUE
World Clock Current time http://18.104.22.168/xml/clock/clock.php
Horoscope Weekly updated http://22.214.171.124/xml/horoscope/horoscope.php
ESPN feed NBA, NFL, NHL http://126.96.36.199/xml/rss/rss.php?feed=espn
Google SMS Searching http://188.8.131.52/xml/google/google.php
CNN feed, Top stories, http://184.108.40.206/xml/rss/rss.php?feed=cnn
Movies New Releases http://220.127.116.11/xml/rss/rss.php?feed=movies
Today Quote of the day http://18.104.22.168/xml/rss/rss.php?feed=day
Stock Quote using yahoo.com http://22.214.171.124/xml/stock/stock.php
Weather in North America http://126.96.36.199/xml/rss/rss.php?feed=weather
Designed for Voice
WDCT spread spectrum 2.4 and DECT 1.9 GHz.
High range and high density Access Points.
Just for voice
New in North America
Shared with data access
Crowded 2.4 GHz frequency
No native handover between cells
Complex radio deployment
WiFi security adds delay
No power management, low battery life for handsets
Early adopter stage presents risk
VoIP / SIPDECT superior to WiFi for Voice applications?
IP-PBX (SIP enabled)
Roaming between Access points and locations