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First Meeting. Agenda Introductions Actions You Must Take Before Going to Australia Health Safety Money Matters Electrical Appliances Luggage Packing Tentative Itinerary Flight Departure Itineraries Accommodations The Tiffany Apartments Meals Communicating Home

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First Meeting

  • Agenda

    • Introductions

    • Actions You Must Take Before Going to Australia

    • Health

    • Safety

    • Money Matters

    • Electrical Appliances

    • Luggage

    • Packing

    • Tentative Itinerary

    • Flight Departure Itineraries

    • Accommodations

    • The Tiffany Apartments

    • Meals

    • Communicating Home

    • Sydney Public Transportation Passes

    • Cultural Events

    • Excursions

    • Beaches

    • Night Time Activities

    • Introduction to Australia

    • Academic Matters

    • Organizational Visits

    • Next Meetings

  • Ask Questions

    • As We Go

    • At the End


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Introductions

  • 2 Co-Directors

    • Operations Management: Dr. Hemant Kher

    • Marketing: Dr. Carter Broach

  • 25 Students

    • Name

    • Where are you from?

    • What is your major?

    • Why Participating/What Want to Get out of the Program?

    • Photograph


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Before Going to Australia

  • Register for Credit for Both Courses

    • Seminar in International Marketing Management (BUAD 393)

      • Sections

        • 70 for Regular Course

        • 80 for Honors Course

    • Seminar in International Operations Management (BUAD 394)

      • Sections

        • 70 for Regular Course

        • 80 for Honors Course

  • Registration begins 11/6 & ends 11/10/06

  • Tuition Fee Payment Form Will Be Mailed 11/16 by the Registrar

  • Tuition Payment is Due No Later Than 12/1


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Before Going to Australia

  • Pay the $5,500 Program Fee

    • Prior Installment of $300 is Past Due

    • 2nd Installment of $1,200 is Due 5/19/06

    • 3rd Installment of $1,200 is Due 9/8/06

    • Final Installment is Due 11/3

  • Pay Tuition When Billed (No Later Than 12/1)

  • Complete the Mandatory On-Line Student Orientation https://international.udel.edu/IPSSdb/orientation/quiz.asp

  • Attend the All Programs Meeting either 12/4 or 12/5, 4-5 pm, Trabant Multi-Purpose Room

  • Attend Health Meeting either 12/6 or 12/7, 4-5 pm, Trabant Multi-Purpose Room

  • Complete ALL the steps listed at http://international.udel.edu/studyabroad/onceaccepted/winter.html

  • Verify That Your Passport is Valid Until 8/1/2007

  • Apply for Electronic Visa Online: www.vsrtravel.com/delaware/buad.html

  • Register with the U.S. Embassy in Australia at http://travel.state.gov/travel/tips/registration/registration_1186.html

  • Review U.S. State Department Information @ http://www.travel.state.gov/travel/cis_pa_tw/cis/cis_954.html


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Before Going to Australia

  • Give to Dr. Kher:

    • 2 Photocopies of 1st 2 Pages of Passport

    • Signed, Notarized Travel Study Programs Agreement & Release Form (Waiver)

    • Mobile Telephone Application Form

  • Check Your UD E-Mail Regularly


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Health

  • 81% of Last Year’s Students Reported Having Some Health Problems

    • Hangovers (13)

    • Colds (9)

    • Sunburn (8)

  • Notify us Privately and Confidentially of any Special Medical Problems you might have.

  • Bring Prescription Medicine, Allergy Medicine and an Analgesic

  • Bring a 10-day Supply of an Antibiotic (e.g., Cipro)

  • Bring Prescriptions listing the Chemical Composition of each (Brand Names of Prescription Drugs may Vary between Countries)

  • For Long-term Illnesses, bring a Letter from Your Physician with your Medical History

  • Insurance. Automatically Covered by HTH Worldwide


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Safety

  • Excerpts from an article in the 9/29/05 New York Times:

    • “Australia is considered a prime target for Islamic extremists because of the [Prime Minister John] Howard government’s steadfast support for the United States in Afghanistan and Iraq.”

    • “The head of the federal police, Mike Keelty, said the events in London, as well as Australia’s own intelligence, suggested that a suicide bombing was a possibility in Australia.”

    • “ Australia has a small population of Muslims—fewer than 300,000 out of 22 million—and nearly half of them live in Sydney.”

  • For more information, go to http://www.nytimes.com/2005/09/29/international/asia/29australia.html

  • Report suspicious behavior

  • Report suspicious/unattended items


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Money Matters

  • 2005 Out-of-Pocket Figures:

    DelawareOut-of-State

  • Tuition $1,242 $3,146

  • Winter Session Reg. Fee $25 $25

  • Program Fee $5,500 $5,500

  • Out-of-Pocket Expenses $4,806$4,806

  • Total $11,573 $13,476

  • Reported Out-of-Pocket Expenses

    • Range: $1,160-$8,040

    • Gender Average

      • Males: $5,800

      • Females: $4,400

  • Forms of Money Used

    • Cash, 100%

    • Credit Card, 77%

    • Debit Card, 73%

    • Traveler’s Checks, 14% (Fee-Free Checks Available from AAA Delaware (Route 7 & Churchman’s Road)

  • ATMs Available Everywhere in Australia & NZ


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Electrical Appliances

  • If you Bring an Electric Shaver then bring a:

    • 0-50 Watt Converter which Transforms the 110 volts that is standard in the U.S. to the 220 volts that is standard in Australia

    • 2-Pin Electric Plug Adaptor

  • If you bring a Hair Dryer and/or Curling Iron, then bring a:

    • 50-1,600 Watt Converter which Transforms the 110 volts that is standard in the U.S. to the 220 volts that is standard in Australia

    • 2- Pin Electrical Plug Adaptor

    • Some Places We’re Staying (e.g., The Tiffany) Have Hair Dryers in the Bathrooms

    • Alternatively, Pick up a Cheap One in Country


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Luggage

  • 2 Pieces Cargo Hold Luggage (1 of Which Should be Used for Weekend Travel)

  • Check with Airlines regarding Weight Restrictions (may change to 50 lbs. from 70 lbs. per piece)

  • 1 Piece Carry-on Luggage

  • 62-inch (height + width + depth) bag Rule

  • Save Room for Souvenirs

    • Wine

      • Must be 21+

      • Limit is 2 Bottles

  • Packing: When in Doubt, Do Without!


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Packing

  • Prior Students Consistently Report Taking Too Many Clothes

    • Female

      • “Too many business clothes”

      • “Too many pants”

      • “Too many shoes”

    • Male

      • “Too many dressy clothes”

      • “Too many ties”


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Packing

  • Prior Students Consistently Report Taking The Wrong Clothes

    • Female’s Needed More:

      • “Party clothes”

        • “Dressy bar tops”

        • “Hard sole shoes”

        • “More tanks”

        • “Light jackets”

      • “Hangers”

      • “Nicer shoes for company visits”

      • “Shampoo/conditioner”

      • “Extra sun block”

    • Male Needed “More going out clothes (dressy)”


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Packing

  • Prior Students’ Recommendations on Packing for Company Visits

    • Female

      • Type

        • “Skirts, conservative tops (not too many - only wear them for 2-3 hours)”

        • “A lot of dressy sleeveless shirts & skirts”

        • “Longer skirts & tops; I brought too many pants & button downs”

        • “Lots of collared shirts & skirts”

        • “Nice dress pants & comfortable shoes”

        • “Long skirts, dress pants, strappy heeled sandals”

        • “Nice pants & short sleeve shirt”

        • “Skirts/slacks & dress shirts/cotton tops”

        • “Black pants (easy) & nice shirt”

        • “Skirts, capris, pants, cardigans”

        • “Capris, skirts, black pants, comfy shoes”


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Packing

  • Prior Students’ Recommendations on Packing for Company Visits

    • Females Recommend:

      • “2 pants/skirts, 8 shifts”

      • “2 skirts, 2 pants, 5 shirts”

      • “4-5 pants/skirts; 5-6 tops”

      • “4-5 shirts, 3 skirts, 3 pants”


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Packing

  • Prior Students’ Recommendations on Packing for Company Visits

    • Male Recommend:

      • Type

        • “Dark black pants”

        • “Black dress shoes”

        • “All button down shirts”

      • Amount & Type

        • “I packed the least on the trip & I felt I had plenty”

        • “Business casual: 4-6 shirts, 3-4 pants”

        • “5-8 polo shirts, 4 Khaki & black pants, black & brown shoes, 1 pair each”

        • “3-4 dress shirts, 2 pair of slacks, nice shoes”

        • “4 dress shirts, 2-3 pair of pants”


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Tentative Itinerary

  • January 2: Depart the U.S.

  • January 4: Arrive in Cairns

  • January 4–10:

    • Company visits

    • Adventure activities

  • January 11: Depart for/Arrive in Auckland, New Zealand

  • January 11–18:

    • Company visits

    • Social activities

    • Visit Rotorua

    • Free weekend

  • January 19--?: Depart Auckland & Arrive in Melbourne

    • Company visits

    • Great Ocean Road Trip

    • Australian Tennis Open

  • January 22– 31: Depart Melbourne & Arrive in Sydney

    • Company visits

    • Australia Day Sydney Harbour Cruise on January 26

    • Hunter Valley tour

  • February 1: Depart Sydney for the U.S.


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Flight Departure Itineraries

  • Departure from Philadelphia: Bring Your Passport & Airline Ticket

    • Be There 2+ Hours Before Departure

    • Depart from Terminal A of the Philadelphia International Airport (PHL) @ 6 pm on US Air (US) Flite # 949 on 01/02/07

    • Arrive @ Los Angeles International Airport (LAX) @ 9:12 pm

    • Depart LAX @ 11:45 pm on Qantas (QF) Flite # 108

    • Arrive in Brisbane (BNE), Australia on 01/04

    • Depart BNE

    • Arrive in Cairns (CNS)

    • Bus from CNS to Gilligans Hostel

  • Departure from Cairns

    • Bus from Gilligans Hostel

    • Depart CNS on QF

    • Arrive in @ Jean Batten International Airport (AKL), NZ

    • Bus to Hotel


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Flight Departure Itineraries

  • Departure from Auckland

    • Bus from Hotel

    • Depart AKL on QF

    • Arrive @ Sydney’s Kingsford-Smith Airport (SYD)

    • Bus from SYD to The Tiffany

  • Departure from Sydney

    • Bus from The Tiffany to SYD

      • Bring Your Passport

      • Bring Your Airline Ticket

    • Depart from Terminal 1, SYD @ 12:35 pm on QF # 107 on 02/02/07

    • Arrive at LAX @ 7:00 am on 02/02/07

    • Depart LAX @ 11:10 am on US Flite # 948

    • Arrive at Terminal A, PHL @ 7:09 pm


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Accommodations

  • Select Roommates

    • 2 to a Bedroom

    • 3 Bedrooms to an Apartment

    • Same Roommates for all Accommodations


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The Tiffany Apartments

  • Web Site

    • URL: www.meritonapartments.com.au

    • Click on “The Tiffany Bondi Junction More Details”

  • Contact Information

    • 95-97 Grafton Street, Bondi Junction, NSW 2022

    • Telephone (+61 2) 9388 9700

    • Fax: (+61 2) 9388 0391

    • E-mail: [email protected]

  • Location. 12 Minute Bus Ride from Bondi Beach

  • 6 Students per Apartment

    • 3 Bedrooms in an Apartment

    • Double Occupancy Bedrooms

    • Kitchen Stocked with Cooking & Eating Equipment

    • Laundry (Washer &Dryer)

    • Balcony (Some enclosed, some not; some with furniture, some not)

    • TV, Stereo

    • Air Conditioned

    • Telephone

  • Recreational Facilities

    • 2 Outdoor Tennis Courts

    • 2 Indoor Pools

    • 2 Indoor Basketball Courts

    • Spa

    • Sauna

    • Fitness Centre

  • 2 Shopping Malls Across the Street


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Meals

  • Breakfast Provided: Cereal, Bread, Milk, Jelly, Peanut Butter

  • Lunch Provided: Bread, Lunch Meats

  • Eating Out

    • Cheap & Good Places in Sydney

      • Hot & Juicy Sandwich Shop

      • Oporto

      • International Food Court in Westfield Mall

      • Wagamamas

      • Bamboodle

    • Expensive & Good Place. Iguana Café (Farewell Dinner Last Year)


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Communicating Home

  • Telephone

    • Phoning To Australia from the U.S.

      • International Exchange Access Code: 01

      • Australia’s Country Code: 61

      • Sydney’s City Code: 2

    • Phoning From Australia to the U.S.

      • International Exchange Access Code: 01

      • U.S. Country Code: 01

      • Area Code

    • Cell Phone Option

  • E-Mail

    • Internet Cafés

      • Sydney: Backpacker World Travel


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Sydney Public Transportation Passes

  • Distributed Weekly

  • Covers Buses & Subways but not Ferries (e.g., to Taronga Zoo, Manly Beach)

  • Primary Use for Transport to Companies

  • Secondary Use for Some Sydney Cultural Events

  • Tertiary Use for Extra-Curricular Activities


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Excursions

  • Cairns

    • Welcome Dinner

    • Great Barrier Reef

    • Rain Forest

    • Extreme Sports

  • Auckland

    • Auckland Orientation Tour

    • Rotorua

  • Melbourne

    • Australian Tennis Open

    • Great Ocean Road


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Excursions

  • Sydney

    • Sydney Orientation Tour

    • Taronga Zoo

    • Sydney Opera House

    • Sydney Aquarium

    • Sydney Harbour Bridge Climb

    • Circus Oz

    • St. George Outdoor Harbour Cinema

    • Sydney Harbour Cruise, 01/26 (Australia Day)

    • Farewell Dinner


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Beaches

  • Beaches

    • Bondi: Favorite (“Close, Big, Friendly, Good Waves, Beautiful, Topless”)

    • Manly (“Shopping”)

    • Coogee (“Small, Dirty, Lots of Birds & Kids”)

  • Sunburn

    • In 12 Minutes for Pale Skin at 1:00 p.m. on a Clear Day (The Australian)

    • Can Cause Malignant Melanoma. Australia has the Highest Rate of Skin Cancer in the World

    • So, “Slip, Slop, Slap”

      • Slip on a Shirt

      • Slop on Sunscreen

      • Slap on a Hat

  • Rip Tides

    • Bondi Beach

    • Swim/Surf Where the Lifeguards Are

    • Don’t Fight The Tides

    • Swim Parallel to the Beach


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Nighttime Activities

  • Bars/Pubs

    • 3 Wise Monkeys

    • Scruffy Murphys

    • Beach Road Hotel

    • Bondi Hotel

    • Cargo Bar

    • The Loft Bar

  • Restaurants

  • Clubs

  • Movies


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Introduction To Australia

  • Country

    • Oz

    • Population ~ Same as New York City

    • Area ~ the Size of the Continental U.S.

    • Population Concentration

      • Urban (85% vs. 77% for the U.S.)

      • Coastal (Primarily Eastern & Southern)

    • Aborigines

    • Exchange Rate

      • A$1.00 = U.S.$0.76

      • U.S.$1.00 = A$1.32

    • Time Difference Between East Coast U.S. and Sydney:

      • +15 Hours

      • +8 Hours MINUS 1 Day

    • Capital: Canberra

    • Military

      • 35,000 Person Army

      • Look to the U.S. for Defense


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Introduction To Australia

  • Political Parties

    • Liberal

      • = Republican

      • John Howard

        • Party Leader & Prime Minister

        • Just Re-elected for a 4th Term (Unprecedented)

    • Labour

      • = Democrat

      • Kim Beazley, Party Leader


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Introduction To Australia

  • Conventions

    • Drive (on Roads)/Walk (on Sidewalks)/Stand (on Escalators) on the Left Side

      • The Primary Type of Accident for Americans Overseas is Pedestrian-Related (US State Department)

      • So, Look BOTH Ways When Crossing the Street

      • Zebras: Pedestrian Crossing Zones

    • Signal the Bus Driver if You Want to Get on

    • Dorm/Office Building/Apartment Floors

      • Main Floor (0/G) = US First Floor

      • First Floor (1) = US Second Floor

    • Penchant for Abbreviations & Diminutives

      • Uni = University

      • Cozie = Swimsuit (“Swimming Costume”)

      • Mozie = Mosquito

    • Coffee

      • Short Black (White) = Espresso (With Milk)

      • Long Black (White) = Espresso Diluted with Water (With Milk)


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Introduction To Australia

  • Australian People

    • Characteristics

      • Independent (The “Grand Tour”)

      • Egalitarian (“Tall Poppy Syndrome”)

      • Nationalistic (You’ll Experience This Trait on Australia Day)

      • Friendly

      • Avid Sports Fans/Participants (Including Gambling)

    • Some Consequences

      • They Work to Live Rather than Live to Work

      • “No Worries” Means Being Laid Back

        • They Don’t Worry About Much

        • They Don’t Worry About Your Needs/Wants Much Either

      • Less Customer Service

        • Store Hours are Shorter

        • More Restrictive Returned Goods Policy

      • Weaker Work Ethic. KMPG: 1,600 Billable Hours/Week in Sydney (vs. 2,000 in the U.S.)

      • Large, Accepted Gay/Lesbian Population (Former Penal Colony)


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Introduction To Australia

  • Useful Words/Phrases/Slang

    Australian = U.S.

    • “How Ya Goin’”? = “How Ya Doin’”?

    • Hotel = Pub

    • Thong = Flip Flop

    • “Pokie” = Slot (Poker) Machine

    • “Good Onya” = Well done

    • “Fair dinkum” = True, Genuine

    • Coat Hanger = Sydney Harbour Bridge

    • “He’s a Bit of a Bastard” = I Don’t Like Him

    • “He’s a Total Bastard” = He’s My Best Friend

    • “From Go to O” = From Start to Finish

    • “Root” ≠ “Cheer”


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Introduction To Australia

  • Useful Pronunciations (Australian = U.S.)

    • Aussie = Ozzie

    • NZ (New Zealand) = En Zed

    • Cairns = Cans

    • Auckland = Oakland

    • Melbourne = MELL bun

    • Canberra = CAN Bra

    • Quay = Key

    • Mate = Mite

  • Useful Gestures

    • Thumbs Up [with a Smile is Good]

    • Thumbs Up [with a Frown is Vary Bad]


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Introduction To Australia

  • Useful Abbreviations

    • QANTAS: Queensland & Northern Territories Aerial Service

    • CBD: Central Business District

    • NSW: New South Wales (State in which Sydney is Located)

    • QVB = Queen Victoria Building (located in the CBD)

    • GST: Goods & Services Tax (National Sales Tax, similar to Europe’s VAT)

    • ACT: Australian Capital Territory

    • SCG: Sydney Cricket Ground

    • ANZAC = Australia & New Zealand Army Corps


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Introduction To Australia

  • Useful Measures

    • Time: 24-Hour Clock: 14:00 is 2:00 p.m.

    • Date: 2.1.07 = January 2, 2007 NOT February 1, 2007

    • Temperature

      • Celsius (Centigrade)

      • Fahrenheit = ~ 2*Celsius + 32 (e.g., 30˚ Celsius = 92˚ Fahrenheit)

    • Distance

      • Km (Kilometer, or “K’s)

      • 1 Km = .62 Mile

    • Weight

      • Stone

      • =14 Pounds

    • Area

      • Hectare (Ha)

      • ~2.4 Acres


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Academic Matters

  • Australia: Beyond the Outback

  • Required Attendance at Company Visits

  • Select Your Team Partner for 2 Papers for Each Course

  • Company Visits: M-Th

    • Appropriate Dress: Business Casual

    • Class Participation

    • Gift Presentation

  • Academic Misconduct

    • Classes & Company Visits

    • Lodging & Transportation

  • Spring Semester Schedules


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Organizational Visits

  • How to Get More Out of the Organizational Visits

    • Prior to a Visit

      • Take notes on the posted the pre-departure papers on companies by students

      • Review the company’s PowerPoint presentations prior to the visit

      • Research each company more

      • Create a form to write notes on with sections for each area to be covered by the paper summarizing the companies’ marketing & operations management strategies

      • Get more sleep before the presentations

      • Not be hung over

    • During a Visit

      • Ask more questions during visits

      • Pay more attention

      • Not talk during the presentations

      • Speak more with company representatives


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Next Meeting

  • 10/?

    • Roommate Selection

    • Paper Preparation Partner Selection

    • Company Selection

  • 12/8

    • Airline Ticket Will be Distribution, IF You Have:

      • Paid 6 Credit Hours’ Tuition in Full

      • Paid the Entire Program Fee

      • Submitted a Signed, Notarized Waiver

      • Applied for an Electronic Visa

    • Company Gift Distribution


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Questions

  • Your Turn


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